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Transforming culture. Shaping patient experience 2Transforming culture. Shaping patient experience 2
Work
Life
Transforming culture. Shaping patient experience 3Transforming culture. Shaping patient experience 3
The Myth We Lived
• Work twice as hard to prove yourself
• Swear to never let your family interfere with your job
• Never let ‘em see you sweat
Transforming culture. Shaping patient experience 4Transforming culture. Shaping patient experience 4
What is Balance Anyway?
Transforming culture. Shaping patient experience 5Transforming culture. Shaping patient experience 5
The Startling Truth
of employees say they have a hard time juggling work and life, according to a survey from Aon Consulting.
Transforming culture. Shaping patient experience 6Transforming culture. Shaping patient experience 6
The Startling Truth
of U.S. employees feel chronically overworked. And 20% say they make a lot of mistakes.
Transforming culture. Shaping patient experience 7Transforming culture. Shaping patient experience 7
The Startling Truth
of employees report going to work even while sick, citing heavy workload, the need to conserve time off for family needs, and working in an environment where taking time off is “risky” as their rationale.
Transforming culture. Shaping patient experience 11Transforming culture. Shaping patient experience 11
The Startling Truth
of employees surveyed agreed that employees are more likely to behave ethically at work when work-life balance is good and 60% believe that job dissatisfaction leads to unethical decision-making at work.
Transforming culture. Shaping patient experience 12Transforming culture. Shaping patient experience 12
The Startling Truth
of employed U.S. adults usually do not take all of the vacation days they receive each year.
Transforming culture. Shaping patient experience 13Transforming culture. Shaping patient experience 13
The Startling Truth
reported that they’ve cancelled or postponed vacation plans because of work.
Transforming culture. Shaping patient experience 14Transforming culture. Shaping patient experience 14
The Startling Truth
of e-mail users admit to checking their work e-mail once a day while actually on vacation.
Transforming culture. Shaping patient experience 15Transforming culture. Shaping patient experience 15
The Startling Truth
of employees say that job demands interfere with family or home responsibilities.
Transforming culture. Shaping patient experience 16Transforming culture. Shaping patient experience 16
The Startling Truth
of employees say that home and family responsibilities interfere with job performance.
Transforming culture. Shaping patient experience 17Transforming culture. Shaping patient experience 17
The Truth Hurts
• 168 hours in a week
• Work
• Sleep
• Eat
• Commute
• Leisure
• Chores
Transforming culture. Shaping patient experience 18Transforming culture. Shaping patient experience 18
Balance Trumps Money
• By a substantial majority, women prefer a better work-life balance to a bigger pay check
– #1 Work-life balance (58%)
– #2 Money (45%)
– #3 Recognition (43%)
– #4 Advancement (30%)
– #5 Making a difference (29%)Accenture
Transforming culture. Shaping patient experience 19Transforming culture. Shaping patient experience 19
Defining Balance
• 80% of women say having a flexible schedule is either very important or extremely important.
• 85% say flexible work hours would reduce their stress.
Transforming culture. Shaping patient experience 20Transforming culture. Shaping patient experience 20
10 Best Companies for Women
• Telecommuting
• Job sharing
• On-site child care
• Concierge services
“Eighty-five% of employees say they’re encouraged to balance work responsibilities with personal ones.”
“I have been able to work full-time, part-time, and per diem and back to full-time during the various stages of raising my family,” says an employee.
Transforming culture. Shaping patient experience 22Transforming culture. Shaping patient experience 22
Women in Leadership
• More assertive and persuasive – able to bring others around to their point of view
• Empathetic, flexible and stronger in interpersonal skills – read situations and take information from all sides
• Genuinely care about where others are coming from - helps others feel understood, supported and valued (Caliper, 2005)
Transforming culture. Shaping patient experience 23Transforming culture. Shaping patient experience 23
Signs that You Are Off Balance
• Fatigue
• Sadness/depression
• Feeling chronically torn
• Irritability
• Sleeplessness
Transforming culture. Shaping patient experience 24Transforming culture. Shaping patient experience 24
The Managers’ Challenge
• Managing people
• Managing yourself
Transforming culture. Shaping patient experience 25
“Just as your car runs more smoothly and requires less energy to go faster and farther when the wheels are in
perfect alignment, you perform better when your thoughts, feelings,
emotions, goals, and values are in balance.”
-Brian Tracy
Transforming culture. Shaping patient experience 27Transforming culture. Shaping patient experience 27
Transforming culture. Shaping patient experience 28Transforming culture. Shaping patient experience 28
Your Values
• What you give worth to
• Principles or standards
• An important underlying law or assumption
Transforming culture. Shaping patient experience 29Transforming culture. Shaping patient experience 29
“Find your passion, whatever it may be. Become it, and let it become you and you will find
great things happen FOR you,
TO you, and BECAUSE of you.”
-T. Alan Armstrong
Transforming culture. Shaping patient experience 30Transforming culture. Shaping patient experience 30
Connection to Purpose
Get Energized!
• What brings you joy?
• Describe the perfect day.
• What makes you want to go to work ?
• What energizes you at work?
• Even when you are exhausted, what is it about your work that makes you still feel it is worthwhile?
Transforming culture. Shaping patient experience 32Transforming culture. Shaping patient experience 32
5 Steps Toward Balance
Build Downtime into Your Schedule
Follow the 3 Ds
Rethink Errands
Get Moving
The 10-minute Rule
Transforming culture. Shaping patient experience 33Transforming culture. Shaping patient experience 33
Build Downtime into Your Schedule
• Plan for it
• Do you push others as hard as you push yourself?
Transforming culture. Shaping patient experience 34Transforming culture. Shaping patient experience 34
Follow the 3 Ds
• Do it
• Delegate it
• Dump it
Transforming culture. Shaping patient experience 35Transforming culture. Shaping patient experience 35
Re-think Errands
• Outsource
• Swap
• Simplify
Transforming culture. Shaping patient experience 36Transforming culture. Shaping patient experience 36
Get Moving
• Exercising helps you gain more energy, clear your head, and manage stress.
Transforming culture. Shaping patient experience 37Transforming culture. Shaping patient experience 37
10 Minute Rule
Chunk it
Transforming culture. Shaping patient experience 38Transforming culture. Shaping patient experience 38
3 Signs that You could Be a Doormat
• Your calendar is filled with things that you don’t want to do.
• You want others to sense it when you’ve hit your limit without you having to say anything.
• You feel terribly uneasy at the thought of someone not liking you or disapproving of your actions.
Transforming culture. Shaping patient experience 39Transforming culture. Shaping patient experience 39
How to Stop Being a Doormat
• Take time to think before you agree to anything.
• Reverse your thinking; It’s not saying NO, it’s saying YES.
• You don’t have to explain.
Transforming culture. Shaping patient experience 40Transforming culture. Shaping patient experience 40
The Picture of success
• It’s not just about my own balance
• It’s about bringing my feminine wisdom into the workforce
• It’s about mentoring others to help them see a better way. A better world.
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