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Why autonomy is at the heart of agility
Kristian Lindwall & Cliff Hazell@ixhd@klindwall
How do you build the perfect
organisation?
The perfect organisation – a recipe for success
Consistent rapid agile process
Accountability
matrixTime tracking
Centralised working
processes
This is based on the following beliefs
People are by nature lazy
Outcomes are predictable
Mistakes and failure are waste and must be avoided at all cost
Managers always know best
?
Consistent Rapid Agile Process
People are self motivated and want to do great work
Outcomes are not predictable
A safe to fail environment is crucial for an
innovative culture
Decisions are best made close to the work in “real time”
“When we tell people what to do, we bypass their experience, creativity and Knowledge”
- Esther Derby
80+ teams in 5 sites
High functioning organisation
Autonomía
Alignment
Autonomy
Alig
nmen
t
Autonomy
Micromanaging organizationIndifferent culture
AuthoritativeorganizationConformistculture
Entrepreneurialorganization
Chaoticculture
Innovativeorganization
Collaborative culture
Autonomous teams. Cool.
So what do leaders do?
Leaders foster leadershipSupport the growth of people and teamsSupport the org to be autonomous
“Clarity, Conditions and Constraints, are the three levers for creating an environment for leadership at all levels”- Esther Derby
Attend to Clarity
Context
Stakeholders
Expectations
Purpose
Clarity vs Detail
BFS(Browse, Feed, Search)
Artist
Team XTeam Y Team Z
MUSIC PLAYER TRIBE
We help our users find what they are
looking for! We connect artists with our
users!
SPOTIFY
We help our users find, save and play
music
We give the world the right music for
every moment
CLIENT INFRASTRUCTURE
TRIBE
We enable feature teams to innovate
and iterate lightning fast
Establish Conditions
PoliciesStructures
Establishing a learning culture from
day 1
A workplace that drives collaboration and the growth of
relationships
Design appropriate Constraints
ExpectationsBoundaries
Constraints on the team level
Getting some equipment
Story Time
Doing a massive reorg
?150 people
How we completely changed the org structure
Alliance Mission
- Narrative- Feature Ownership- Bets------------------------------------------------------------------
1
Org Options
- Clusters / Groupings- Missions- Metrics
3
How to plan2-day offsite?
5Plan offsite Offsite
How should we organise? (more detail)
67
Proposed structureRFC
------------------------------------------------------------------------------------------------------------------------------------
?
!
8
!
?
Staffing
9½ Day Workshop
How should we organise around our mission(s)? - High level
12
3
-Stakeholders-Mission-Metrics-Features-Systems
Planned, facilitated by coaches + Alliance leads
2
Squads
- Discuss- Feedback
Get input from squads
4
Staffing
Dealing with team conflict
Wrapping this up...
How do you build the perfect
organisation?
How do you build a great
organisation?
Here is what we believe will take you a long way
To enable autonomy
Give people and teams the freedom to do their best work
Walk the Talk
Autonomy is a journey, not a destination.
Attend to ClarityEstablish ConditionsDesign appropriate Constraints
Thank you!
Cliff Hazell@ixhd
Kristian Lindwall@klindwall
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