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What could be more important for leaders than increasing their team’s productivity? Conventional thinking would rank “increased motivation” as one of the most important tools for increasing productivity of teams. Motivation –> increases Progress –> increases Productivity This interactive session disrupts and challenges the above notion, and provides an alternative view: Progress –> increases Motivation –> increases Productivity Drawing upon more than a decade of research including 26 project teams, 7 companies and a deep analysis of nearly 12,000 daily diaries kept by team members, this session will use real case studies to illustrate the key elements: Catalysts – events and actions that help a team move forward Inhibitors – events and actions that can induce setbacks Nourishers – interpersonal interactions that lift team’s spirits Toxins – interpersonal interactions that undermine team’s spirits If you are a leader or an aspiring leader of an Agile team, this session provides clear implications for where to focus your efforts so that you do not worry about the wrong things. You will be inspired by knowing what serves to catalyse and nourish progress – and what does the opposite. Key learnings include: - Knowing that the best way to truly engage team members is by helping them see their own progress of meaningful work. - Knowing that we need catalysts and nourishers (respect, encouragement, emotional support, and affiliation) to optimise progress and motivation. - A checklist for Agile Team leaders to assist them to adopt the new perspectives and behaviours required to provide the catalysts and nourishers that make work meaningful.
Citation preview
By Dipesh Pala
Agile Australia 2014 17 June 2014
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UNLEASHING THE FULL POTENTIAL OF YOUR AGILE TEAMS
Once upon a time… @
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Teamwork
Leadership
Collaboration
What will we cover in this session? @
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Power of
Progress
What serves to Catalyse
and Nourish Progress
Power of
Small Wins
Checklist for
Team Leaders
What makes Agile Teams
Happy
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What makes us Happy?
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What makes an Agile Team Happy?
Which one is the number 1 Motivator?
Providing Clear Goals
Providing Interpersonal
Support
Providing Recognition
for Good Work
Providing Rewards
and Incentives
Providing Support for
Making Progress
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Which one is the number 1 Motivator?
Providing Interpersonal
Support
Providing Recognition
for Good Work
Providing Rewards
and Incentives
Providing Support for
Making Progress
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Providing Clear Goals
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People are most
motivated when they get
an opportunity to
experience achievement
- Frederick Herzberg 1968 HBR
The Power of Progress
A Surprise for Leaders!
Providing Clear Goals
Providing Interpersonal
Support
Providing Recognition
for Good Work
Providing Rewards
and Incentives
Providing Support for
Making Progress
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“Small wins are something people can experience pretty regularly if the work is chunked down to manageable pieces.”
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If you can’t fly, Run. If you can’t run, Walk.
If you can’t walk, Crawl.
But, by all means keep moving.
- Dr. Martin Luther King, Jr.
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Of all things that can boost
emotions and motivation, the single most important is
making progress in
meaningful work.
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What happens on a Good Day? What happens on a Bad Day?
Progress
Setbacks
Daily Checklist for Team Leaders
Toxins
Nourishers
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Catalysts
Inhibitors
Catalysts
Clear Common Goal Autonomy Safe to Fail Continuous Learning Courage to challenge, and be challenged
“If you always do what you always did then you will always get what you always
got” – Albert Einstein
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Inhibitors
Unclear Goals Unable to ask for help Constraints with Resources Lack of Information Failure is punished Not learning anything new
The strongest pillar for Agile teams is built on
trust
– with complete
transparency
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Agile teams thrive when they are
trust-based, not
control-based
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* Inspired by Mary Kay Ash
Nourishers
Nourishers
Respect Courage Support Belongingness Recognition Trust
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The words you use
impact the attitude
of others
MMFI
* Inspired by Mary Kay Ash
Make Me Feel Important*
Toxins Disrespect
Fear Neglect Discourage
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People will forget what
you said, people will
forget what you did, but
people will never forget
how you made them feel. - Maya Angelou
1 Disorganised 2 Inflexible 3 Stubborn 4 Inconsistent 5 Emotionless 6 Shy 7 Irresponsible 8 Boring 9 Unrealistic 10 Negative 11 Intimidating 12 Arrogant 13 Indecisive 14 Impatient @
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1 Disorganised ---> Creative 2 Inflexible ---> Organized 3 Stubborn ---> Dedicated 4 Inconsistent ---> Flexible 5 Emotionless ---> Calm 6 Shy ---> Reflective 7 Irresponsible ---> Adventurous 8 Boring ---> Responsible 9 Unrealistic ---> Ambitious 10 Negative ---> Realistic 11 Intimidating ---> Assertive 12 Arrogant ---> Self-Confident 13 Indecisive ---> Patient 14 Impatient ---> Passionate @
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1 Disorganised ---> Creative 2 Inflexible ---> Organized 3 Stubborn ---> Dedicated 4 Inconsistent ---> Flexible 5 Emotionless ---> Calm 6 Shy ---> Reflective 7 Irresponsible ---> Adventurous 8 Boring ---> Responsible 9 Unrealistic ---> Ambitious 10 Negative ---> Realistic 11 Intimidating ---> Assertive 12 Arrogant ---> Self-Confident 13 Indecisive ---> Patient 14 Impatient ---> Passionate
Weakness Hidden Strength @
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Weakness Hidden Strength Every has a @
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Competencies Values
Huge overlap required when it comes to Values
Little or no overlap required with Skills and Strengths
Progress
Setbacks
Daily Checklist for Team Leaders
Toxins
Nourishers
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Catalysts
Inhibitors
www.ibm.com/au/devops/agile_checklist/
Thank You Contact details
Dipesh Pala Agile Capability Lead
IBM
dipeshpala@au1.ibm.com
@DipeshPala
au.linkedin.com/in/dipeshpala
slideshare.net/DipeshPala
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