The 10 Commandments of Supply Chain

Of

Supply Chain

Small Parcel Pricing Can Always ImproveSmall Parcel Pricing Can Always Improve

don’t ignore the small print or hidden

charges; this is your map to cost savings.

Analyze Your Freight Bill

Your quality and professionalism Your quality and professionalism Your quality and professionalism Your quality and professionalism is only as good as the people is only as good as the people is only as good as the people is only as good as the people

performing the taskperforming the taskperforming the taskperforming the task

Customers leave businesses for

anyone else who can provide

better service. Don’t test their

patience or loyalty. (See rule #3)

Metrics Don’t Lie

• Collecting internal

performance metrics will allow

you to improve and stay ahead

of trends. • Performance metrics on 3rd

party vendors are essential.

Canada Business Will Grow

If You Charge Correct VAT Rate

Specific To Each Province

Don’t charge a flat�rate VAT just because it is easier

on your accounting team. Canada customers know

exactly how much tax they need to pay.

Take tax short�cuts = lost customers

Pay Vendors On Time

Your 3rd party vendors will save you many

times from embarrassing stock outs and

other issues and will do so willingly if they

know you are a good paying customer

Communicate Shipping

Problems to Executives

Communicate delivery and shipping

delays/problems to senior staff.

Urgency and honesty saves jobs.

Never, Never Run Out of

Product

See Rule #8