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Well-facilitated retrospectives are a key ingredient in high-functioning, continuously improving teams. Come learn and share best practices for planning and executing high quality retrospectives that establish rhythm, build trust, and create breakthroughs. We'll discuss the necessary elements of any great retrospective, practice designing an agenda, and troubleshoot common facilitation problems. Participants will leave with a "bag of tricks" for facilitating open, honest, and game-changing retrospectives for any kind of team or project.
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retrospectives
@hannahkane
2014 Digital PM Summit
retrospectives
debriefs
post-mortems
after-action
reviews
reflective activity that allows teams to inspect and adapt their processes for the future
NEW
culture of experimentation
reliable rhythm
targeted / purposefulactivities
space for creation
occasionalbreakthroughs
Culture of Experimentation
“It’s just a week.”
Culture of Solutions Culture of Experimentation
“I know” “I wonder”
narratives evidence
complaints hypotheses
process changes process experiments
documentation information radiators
AB tests: not just for products
Data is everyone’s favorite
fail fast
Reliable Rhythm
“Can we just skip the retro?”
No.
Church of Retrospection
reduces gossip and back-channeling
unexceptional = less scary
a parking lot to clear the mind
Don’t wait until it’s too late
Targeted and Purposeful
“I’m on board” vs.
“I’m bored”
• is it a team or a team-shaped object?
• are targets being met?
• is there conflict in the group?
• where are you in the project?
match the situation
establish a purpose
conflict resolution
problem solving
change management
decision making
team building
Space for Creation
“Let the inmates run the asylum.”
you provide the shape, but they fill the glass
divergent
emergent
convergent
* Astrid Claesson
discussiondebate
brainstormingbrainswarming
gamespuzzles
visioningetc.
unravel complexity
Create Breakthroughs
“This isn’t supposed to be therapy.”
or is it?
interpersonal intrapersonal process product
breakthrough flavors
root cause analysis5 whys
It’s not about how well you followed a process.
It’s about how well the process is serving the goals.
get ready for the awkward
thank you.for realsies.
Candy designed by Bohdan Burmich from the thenounproject.com
Books designed by gema.pc from the thenounproject.com
Microscope designed by Stuart McCoy from the thenounproject.com
Metronome designed by Simon Child from the thenounproject.com
Target designed by misirlou from the thenounproject.com
Origami designed by Simon Child from the thenounproject.com
Tissues designed by Blaise Sewell from the thenounproject.com
Easel designed by Jeanette Clement from the thenounproject.com
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