Real Turnaround Strategy Paper

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[NameRedacted] “Phoenix” Strategy Paper

Board Meeting XX.XX.20XX

Purpose of this paper• To analyse current strategic position of

[NameRedacted] • To provide ideas for the future direction

of the organisation

Current positionBased on current trends [NameRedacted] will achieve XXm in sales this year;

X.Xm under target!

0'000

2'000'000

4'000'000

6'000'000

8'000'000

10'000'000

12'000'000

April June August October December February

Budget Actual Projected

Not actual data

Current positionXm less than last year.

0m

5m

10m

15m

20m

25m

30m

35m

05 06 07 08 09 10 11 12 13 14

Not actual data

Cause

Can we identify the cause of [NameRedacted] business decline?

Based on my research, the following interconnected causes exist:

Low morale

Bad customer service

Ineffective sales techniques

Not enough general sales

training

Losing large customers

Not working together well

Damaged Brand Image , lacking

credibility

Market Saturated , heavy

competition

Organisational structure not

adapted

Prices too high

No compelling vision for company

Motivation to do great work

missing

Our offering to the market is not

clear

We have no unique market

positionNot winning good new customers

Attempting to be everything to

everyone

No clear business model

Attempting to serve markets

that do not exist

Losing money

Pressure to reduce costs

Pressure to increase revenue

Stress

Low morale

Bad customer service

Ineffective sales techniques

Not enough general sales

training

Losing large customers

Not working together well

Damaged Brand Image , lacking

credibility

Market Saturated , heavy

competition

Organisational structure not

adapted

Prices too high

No compelling vision for company

Motivation to do great work

missing

Our offering to the market is not

clear

We have no unique market

positionNot winning good new customers

Attempting to be everything to

everyone

No clear business model

Attempting to serve markets

that do not exist

Losing money

Pressure to reduce costs

Pressure to increase revenue

Stress

Low morale

Bad customer service

Ineffective sales techniques

Not enough general sales

training

Losing large customers

Not working together well

Damaged Brand Image , lacking

credibility

Market Saturated , heavy

competition

Organisational structure not

adapted

Prices too high

No compelling vision for company

Motivation to do great work

missing

Our offering to the market is not

clear

We have no unique market

positionNot winning good new customers

Attempting to be everything to

everyone

No clear business model

Attempting to serve markets

that do not exist

Losing money

Pressure to reduce costs

Pressure to increase revenue

Stress

Low morale

Bad customer service

Ineffective sales techniques

Not enough general sales

training

Losing large customers

Not working together well

Damaged Brand Image , lacking

credibility

Market Saturated , heavy

competition

Organisational structure not

adapted

Prices too high

No compelling vision for company

Motivation to do great work

missing

Our offering to the market is not

clear

We have no unique market

positionNot winning good new customers

Attempting to be everything to

everyone

No clear business model

Attempting to serve markets

that do not exist

Losing money

Pressure to reduce costs

Pressure to increase revenue

Stress

Low morale

Bad customer service

Ineffective sales techniques

Not enough general sales

training

Losing large customers

Not working together well

Damaged Brand Image , lacking

credibility

Market Saturated , heavy

competition

Organisational structure not

adapted

Prices too high

No compelling vision for company

Motivation to do great work

missing

Our offering to the market is not

clear

We have no unique market

positionNot winning good new customers

Attempting to be everything to

everyone

No clear business model

Attempting to serve markets

that do not exist

Losing money

Pressure to reduce costs

Pressure to increase revenue

Stress

Low morale

Bad customer service

Ineffective sales techniques

Not enough general sales

training

Losing large customers

Not working together well

Damaged Brand Image , lacking

credibility

Market Saturated , heavy

competition

Organisational structure not

adapted

Prices too high

No compelling vision for company

Motivation to do great work

missing

Our offering to the market is not

clear

We have no unique market

positionNot winning good new customers

Attempting to be everything to

everyone

No clear business model

Attempting to serve markets

that do not exist

Losing money

Pressure to reduce costs

Pressure to increase revenue

Stress

Low morale

Bad customer service

Ineffective sales techniques

Not enough general sales

training

Losing large customers

Not working together well

Damaged Brand Image , lacking

credibility

Market Saturated , heavy

competition

Organisational structure not

adapted

Prices too high

No compelling vision for company

Motivation to do great work

missing

Our offering to the market is not

clear

We have no unique market

positionNot winning good new customers

Attempting to be everything to

everyone

No clear business model

Attempting to serve markets

that do not exist

Losing money

Pressure to reduce costs

Pressure to increase revenue

Stress

Pilots might call this a graveyard spiral

This is an accidental maneouver in low visibility that is difficult to recover from because the intuitive response (pulling up), increases the problem.

Low morale

Bad customer service

Ineffective sales techniques

Not enough general sales

training

Losing large customers

Not working together well

Damaged Brand Image , lacking

credibility

Market Saturated , heavy

competition

Organisational structure not

adapted

Prices too high

No compelling vision for company

Motivation to do great work

missing

Our offering to the market is not

clear

We have no unique market

positionNot winning good new customers

Attempting to be everything to

everyone

No clear business model

Attempting to serve markets

that do not exist

Losing money

Pressure to reduce costs

Pressure to increase revenue

Stress

Rather than attempting to solve the biggest problem, you must solve the most root problem. The one that is not caused by any of the others.

Low morale

Bad customer service

Ineffective sales techniques

Not enough general sales

training

Losing large customers

Not working together well

Damaged Brand Image , lacking

credibility

Market Saturated , heavy

competition

Organisational structure not

adapted

Prices too high

compelling vision for company

Motivation to do great work

missing

Our offering to the market is not

clear

We have no unique market

positionNot winning good new customers

Attempting to be everything to

everyone

clear business model

Attempting to serve markets

that do not exist

Losing money

Pressure to reduce costs

Pressure to increase revenue

Stress

Solving these problems will create positive domino effect, making it easier to turn the business around.

Low morale

Bad customer service

Ineffective sales techniques

Not enough general sales

training

Losing large customers

Not working together well

Damaged Brand Image , lacking

credibility

Market Saturated , heavy

competition

Organisational structure adapted

Prices too high

compelling vision for company

Motivation to do great work

Our offering to the market is not

clear

We have no unique market

positionNot winning good new customers

be specialised to specific customers

clear business model

serve markets that do exist

Losing money

Pressure to reduce costs

Pressure to increase revenue

Stress

Low morale

Great customer service

Ineffective sales techniques

Not enough general sales

training

Losing large customers

Not working together well

Restore brand , improve

credibility

Market Saturated , heavy

competition

Organisational structure adapted

Prices competitive

compelling vision for company

Motivation to do great work

Our offering to the market is not

clear

We have a unique market position

Winning good new customers

be specialised to specific customers

clear business model

serve markets that do exist

Losing money

Pressure to reduce costs

Pressure to increase revenue

Stress

Positive morale

Great customer service

Ineffective sales techniques

Not enough general sales

training

Retaining large customers

Not working together well

Restore brand , improve

credibility

Market Saturated , heavy

competition

Organisational structure adapted

Prices competitive

compelling vision for company

Motivation to do great work

Our offering to the market is

clear

We have a unique market position

Winning good new customers

be specialised to specific customers

clear business model

serve markets that do exist

Making money

Pressure to reduce costs

Pressure to increase revenue

Stress

Positive morale

Great customer service

Ineffective sales techniques

Not enough general sales

training

Retaining large customers

Working together well

Restore brand , improve

credibility

Market Saturated , heavy

competition

Organisational structure adapted

Prices competitive

compelling vision for company

Motivation to do great work

Our offering to the market is

clear

We have a unique market position

Winning good new customers

be specialised to specific customers

clear business model

serve markets that do exist

Making money

More money to spend on the

business

Excitement to increase revenue

Stress

Positive morale

Great customer service

Great sales techniques

Lots of stimulating sales training

Retaining large customers

Working together well

Restore brand , improve

credibility

Market Saturated , heavy

competition

Organisational structure adapted

Prices competitive

compelling vision for company

Motivation to do great work

Our offering to the market is

clear

We have a unique market position

Winning good new customers

be specialised to specific customers

clear business model

serve markets that do exist

Making money

More money to spend on the

business

Excitement to increase revenue

Energised

Positive morale

Great customer service

Great sales techniques

Lots of stimulating sales training

Retaining large customers

Working together well

Restore brand , improve

credibility

Market Saturated , we enjoy healthy

competition

Organisational structure adapted

Prices competitive

compelling vision for company

Motivation to do great work

Our offering to the market is

clear

We have a unique market position

Winning good new customers

be specialised to specific customers

clear business model

serve markets that do exist

Making money

More money to spend on the

business

Excitement to increase revenue

Energised

Compelling Vision

[NameRedacted] is the best [type of business] in [market].

We work with people that provide [our products and services] to [the end user], to make sure [core value proposition].

Get to know us.

Once upon a time, [old story]. [Exposition of old story, descriptions of reality then]. Since then [history summarised. What has happened since the business started that has reshaped the world. Filler text, to fill up the space. More filler. A little bit more.]. Today, [description of the current reality, what has dominated at the expense of the business. Some filler space, to fill up the extra space in this line. ]. But [why the business is still relevant. How a lack of focus on the industry the business is in has created new opportunities to serve people in a totally new way. Description of how important the products and services are even if they are no longer sexy.]. That's why, [the new direction the business is taking. A lengthy description of how we add significant value to customers that allows them to do the sexy things in their business that generates large amount of value. Without this business, the customers couldn’t do anything. Most other companies that do what this business does, do many other things besides, instead of trying to spread out like them, this business could double down and become the absolute best at what it does].

Infographics of Business Strategy

Infographics of Business Strategy

Infographics of Business Strategy

Infographics of Business Strategy

Compelling Vision

[NameRedacted] is the best [type of business] in [market].

We work with people that provide [our products and services] to [the end user], to make sure [core value proposition].

Get to know us.

Ineffective Implementation: Top DownOne person writes the

vision for the organisation

Board approves new vision

Team is informed of new vision

Nobody finds the vision compelling

Effective Implementation: Bottom UpExample: Appreciative Inquiry

Design • Determine what should be • Create a strategy based on input

and gather feedback, iterate.

Discover • Appreciate what is • Interview colleagues to

determine what we are best at

Dream • Imagine what could be • Lead positive workshop to

play with what could be

Destiny • Create what will be • Symbolically commit entire team to

strategy and adopt execution plans

Clear Business ModelValue proposition: [abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz] Customers: [abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz] Channel: [abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz] Customer relationship: [abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz] Revenue: [abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz] Costs: [abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz] Key resources: [abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz] Key activities: [abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz] Key partners: [abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz]

Clear Business ModelOn the next two slides I have [abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz][abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz] [abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz][abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz][abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz][abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz] [abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz][abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz][abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz][abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz] [abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz][abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz]

Infographics for Market Strategy

Infographics for Market Strategy

Next Steps[abcdefghijkl mnopqrstuvwxyz abcdefghijkl mnopqrstuvwxyz abcdefghijkl mnopqrstuvwxyz abcdefghijkl mnopqrstuvwxyz abcdefghijkl mnopqrstuvwxyz abcdefghijkl mnopqrstuvwxyz abcdefghijkl mnopqrstuvwxyz abcdefghijkl mnopqrstuvwxyz abcdefghijkl mnopqrstuvwxyz abcdefghijkl mnopqrstuvwxyz abcdefghijkl mnopqrstuvwxyz abcdefghijkl mnopqrstuvwxyz abcdefghijkl mnopqrstuvwxyz abcdefghijkl mnopqrstuvwxyz abcdefghijkl mnopqrstuvwxyz]

Infographic

What might [NameRedacted] look like over the next few years through this dip?

In Greek mythology, a phoenix is a long-lived bird that is cyclically regenerated or reborn.

Associated with the sun, a phoenix obtains new life by arising from the ashes of its predecessor.

Is [NameRedacted] a Phoenix?

Can [NameRedacted] be reborn as the Number #1 [business type] in

[market]?

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