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© Hirdesh Kumar Gupta Anthem – “Raise the Bar”
Anthem – "Raise the Bar"
© 2015 Hirdesh Kumar Gupta
blog: http://hirdug.blogspot.com
linkedin: https://www.linkedin.com/in/hirdug
twitter: @hirdug
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© Hirdesh Kumar Gupta Anthem – “Raise the Bar”
What is “Raise the Bar”?
Zero Escalation
(ZeE) is passé, Strive for “Wow”
Success is Survival, Strive for
"Excellence"
Best Performer is expectation,
Strive for "Beyond
Imagination"
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© Hirdesh Kumar Gupta Anthem – “Raise the Bar”
Understanding “Raise the Bar” for Team
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It’s not “Game of Chess”
It’s the “Sport of Rafting”
© Hirdesh Kumar Gupta Anthem – “Raise the Bar”
How to Raise the Bar?
• DRIFT - Do it right the first time.
Cultural Delta
• “Own it” – Zero Reminders, Right Here Right Now
Attitude Delta
• “Excellence” – Achieve “Beyond Imagination”
Altitude Delta
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© Hirdesh Kumar Gupta Anthem – “Raise the Bar”
DRIFT – Do it right the First Time.
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The cost of reviews, rework & re-reviews adds exponentially.
Each cycle of review, rework and re-review brings the process back in the loop.
© Hirdesh Kumar Gupta Anthem – “Raise the Bar”
Own it !!
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Own It !!
Zero Reminders
It’s my duty to Act
My Reward My Reprimand.
I own “End to End” Customer
Delight
Right Here Right Now
Roll Decision in Pyramid, No
Diamond.
© Hirdesh Kumar Gupta Anthem – “Raise the Bar”
Methods…
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• Do your SWOT Analysis today and then every 1st of the month. Publish your finding and delta every 1st of the month
SWOT Analysis
• Keep snuffing and searching newer cheese, or somebody will move your cheese. Publish your findings, next steps and Act now.
Be Sniff and Scurry instead of Hem & Haw
• Follow Tom Peters & do SAV (Screw Around Vigorously) . CYA leads to failure.
Believe in SAV*
• Cost of correction is HIGH. Prevention is way forward. Publish Prevention plans today.
• Engage your team with Aim today.
Prevention is better then Cure.
• Calculate & Publish today, or it will be notified to you
Aim & Acceleration – Target & Velocity
© Hirdesh Kumar Gupta Anthem – “Raise the Bar”
Excellence in everything...
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Target
Train
Execute
Attain
• Advertise: Clear & Precise declaration of Targets to Aim & Achieve
• Competency Improvement : Everybody to train and Everybody to receive trainings.
• The discipline of getting things done. Implement it Today.
• The art is to get things done faster, better & with less resources.
• Establish the culture of execution. Measure Goals every week.
• Reward the achievers. Celebrate & derive Best Practices, lessons learnt.
© Hirdesh Kumar Gupta Anthem – “Raise the Bar”
Remember…
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Managed Services is like
Music, feel the rhythm.
QA is technical art,
learn the strokes.
TAC is like Poetry, know
the feel.
Dev is essay, punctuation is
the key.
© Hirdesh Kumar Gupta Anthem – “Raise the Bar”
Play to Win
Play to Win.
1. First Mover’s
Advantage
2. Act Pro-actively
3. Secure the
Corners
4. Hold the centre, if you have lost the corner
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© Hirdesh Kumar Gupta Anthem – “Raise the Bar”
Corporate Jingles
• If you can’t take Right turn, take 3 Lefts quickly.
Hirdesh Kumar Gupta
• No Games, Just Sports.
Movie ”What Women Want” for Nike Campaign
• Always account for variable change.
Movie “21”
• Carpe Diem – “Seize the day”.
Movie “Dead Poet Society”, Odes 1.11-Horace
• Hope is a good thing, maybe the best of things , and no good thing ever dies.
Movie “The Shawshank Redemption”
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© Hirdesh Kumar Gupta Anthem – “Raise the Bar” 14
Thank You
For more information or corporate presentation:
connect via twitter: @hirdug
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