The State of the Connected Patient in 2015

THE STATE OF THE

CONNECTEDPATIENT

IN 2015

Salesforce conducted its 2015 State of the Connected Patient research To explore how Americans today manage their health and communicate with providers.

Key Findings:

of patients are generally satisfied with their care86%

of millennials would like their doctor to use a mobile app71%of millennials

support the use of telehealth options60%

How Patients CurrentlyConnect with Providers:

How do you review your healthdata from your doctor?

21%

40%

11%

10%

In Person

The Web

Phone

Email

21%

40%

11%

How do you currently keep trackof your health data?

36%

62%

28%

9%

Rely on Doctor

Electronic Records

Physical Record

Believe no one keepstrack of health data

By Phone

In Person

Email

The Web

Traditional Mail

44%

35%

17%

15%

12%

How do you currently get testresults from your doctor?

What does the futureof health look like:

How interested are millennials in using the following technologiesin their health experience?

Mobile Devices Mobile Apps Wearables 3D Printing

Telehealth Cutting EdgeDevices

73% 71% 61%

60% 57%

73% 63%

What criteria do millennials value when selecting a doctor?

Online Reviewsfrom Other

Patients

Ability to BookAppointments and

Pay Bills Online

Want to learn even more about the trendsshaping the healthcare industry?

Download the full report.