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BUSINESS PARTNERSHIPOPPORTUNITY OVERVIEW
GOTELECARE | 41 Madison Ave., Suite 2511, 25th Floor, New York, NY 11001, USA Version 1.1
CALL: (646) 661-7853MAIL: ronnie.hastings@gotelecare.com
INTRODUCTION
2GoTelecare © 2015-16 Private & Confidential41 Madison Avenue, 25th Floor, New York, NY 10010, USA
GoTelecare welcomes you to an exciting new business opportunity
that combines a cutting-edge Remote Patient Monitoring (m-Health)
service, with a state-of-the-art Telemedicine (Tele-health) platform,
and end-to-end Practice Management & Revenue Cycle Management
Version 1.1 (646) 661-7853ronnie.hastings@gotelecare.com
WHAT IS GOTELECARE?
3GoTelecare © 2015-16 Private & Confidential41 Madison Avenue, 25th Floor, New York, NY 10010, USA
is the perfect low-cost healthcare business
partner opportunity for doctors, entrepreneurs & healthcare
business developers in telemedicine & medical billing sectors.Unique 2-in-1
opportunitywith no stringent
requirementsfor liquid capital and cash
flowOngoing, residual income
from recurring patient consultations and billing
services
Work from home at your own hours, with little to no
ongoing overhead cost
Unique revenue sharing model with no royalty fees
or monthly national contribution
Version 1.1 (646) 661-7853ronnie.hastings@gotelecare.com
WHAT MAKES US UNIQUE
4GoTelecare © 2015-16 Private & Confidential41 Madison Avenue, 25th Floor, New York, NY 10010, USA
GoTelecare is the only partnership opportunity
in the US, featuring a stand-alone Telemedicine service,
which is fully integrated with end-to-end Practice Management & Revenue Cycle
Management
Version 1.1 (646) 661-7853ronnie.hastings@gotelecare.com
4 UNBEATABLE ADVANTAGES
5GoTelecare © 2015-16 Private & Confidential41 Madison Avenue, 25th Floor, New York, NY 10010, USA
ON-THE-JOBTRAINING
&SUPPORT
PROVEN MODELWITH EXCELLENTGROWTH
POTENTIAL
EXCLUSIVELEAD - GEN ASSISTANCE
FOR EVERYPARTNER*
GET STARTEDQUICKLY
* A dedicated sales assistant / lead-generation expert is assigned to every new partner who signs up with us, for regular supply of potential leads that the partner can easily convert. Into clients.
Version 1.1 (646) 661-7853ronnie.hastings@gotelecare.com
TELEMEDICINE
6GoTelecare © 2015-16 Private & Confidential41 Madison Avenue, 25th Floor, New York, NY 10010, USA
HIGHLIGHTSA comprehensive, robust and scalable telemedicine platform, featuring:
REMOTE PATIENT
MONITORING(mHealth)
TELE-RADIOLOGY
STORE&
FORWARD
ONLINEPAYMENT
& E-INVOICES
HD VIDEO WITH APPOINTMENT
SCHEDULERHIPAA
COMPLIANCE
Version 1.1 (646) 661-7853ronnie.hastings@gotelecare.com
REMOTE PATIENT MONITORING
7GoTelecare © 2015-16 Private & Confidential41 Madison Avenue, 25th Floor, New York, NY 10010, USA
AROUND-THE-CLOCK, REMOTE MONITORING OF PATIENT’S VITALS SUCH AS A FULLY AUTOMATED SYSTEM FOR MONITORING
PATIENT’S VITALS CONTINUOUSLY AND SENDING INSTANT ALERTS TO THE PHYSICIAN’S PHONE WHENEVER A SET THRESHOLD IS BREACHED
WHAT IS REMOTE PATIENT MONITORING?
Bill for services and collect
payment from within the
system
100% HIPAA
compliant
Works perfectly with all major EHR
(Electronic Health Record)
systems
Seamlessly integrated
with GoTelecare’s Telemedicine
service for timely
intervention
Version 1.1 (646) 661-7853ronnie.hastings@gotelecare.com
REMOTE PATIENT MONITORING
8GoTelecare © 2015-16 Private & Confidential41 Madison Avenue, 25th Floor, New York, NY 10010, USA
HOW RPM WORKS
Version 1.1 (646) 661-7853ronnie.hastings@gotelecare.com
PRACTICE & REVENUE CYCLE MANAGEMENT
9GoTelecare © 2015-16 Private & Confidential41 Madison Avenue, 25th Floor, New York, NY 10010, USA
HIGHLIGHTS Instantly reduce billing & collection cost by 70%...
guaranteed! Boost collection from insurance claims to 97% Free EHR provided with billing services* 100% HIPAA-HITECH compliant Turnaround time less than 48 hours max. Low service fees, with no hidden cost or lock-up
contracts Backed by excellent references from top names in US
healthcareVersion 1.1 (646) 661-7853
ronnie.hastings@gotelecare.com
GOTELECARE PARTNERSHIP OPPORTUNITY
10GoTelecare © 2015-16 Private & Confidential41 Madison Avenue, 25th Floor, New York, NY 10010, USA
Please view in full screen slideshow to watch the video
Version 1.1 (646) 661-7853ronnie.hastings@gotelecare.com
DISCOVER MORE…
11GoTelecare © 2015-16 Private & Confidential41 Madison Avenue, 25th Floor, New York, NY 10010, USA
Trying to explain the entire concept within the brief scope of this presentation will be futile.
Why not give us a call now and schedule a brief discussion?
Schedule a free, no-obligation call today with one of our senior managers
(646) 661-7853
Version 1.1 (646) 661-7853ronnie.hastings@gotelecare.com
COMPANY OVERVIEW
Key Facts Awards, Affiliations & Certifications
12GoTelecare © 2015-16 Private & Confidential
‘Onshore /Offshore’ KPO & BPO Services Serving US healthcare industry since 2007 Robust & scalable infrastructure State-of-the-art technology and systems Highly skilled and trained staff with good
communication skills and in-depth knowledge of process
Structured training, feedback and coaching HIPAA-HITECH compliant State-of-the-art office inbuilt with all redundancies –
power, infrastructure and others
Our operations are ISO 27001:2013 and ISO 9001:2008 certified
CMMi-SVC implementation in progress under KPMG guidance
Member of NASSCOM, the Governing Industry body for IT/ITES in India
Awarded ‘Best Emerging BPO Company of the year 2010’ by The Economic Times, India
Recognized as one of the foremost 'Emerging companies in Eastern India' by NASSCOM in 2011
Awarded Asia-wide “Healthcare BPO Provider of the Year” at the Asia BPO Excellence Awards ceremony hosted by Asia BPO Summit on 14th February 2013 in Mumbai, India
Awarded the prestigious “Outsourcing Service Provider of the Year” award in the Asian Outsourcing Excellence Awards ceremony hosted by CMO Asia on 1st August 2013 in Singapore
Awarded “Highest New Job Creator (IT/ITES)” by STPI (Software Technology Parks of India) on 3rd December 2015
41 Madison Avenue, 25th Floor, New York, NY 10010, USA
Office at 41 Madison Avenue, 25th Floor, New York, NY 10010
Version 1.1 (646) 661-7853ronnie.hastings@gotelecare.com
SERVICE PORTFOLIO
13GoTelecare © 2015-16 Private & Confidential41 Madison Avenue, 25th Floor, New York, NY 10010, USA
PRACTICE MANAGEMENT
Scheduling
Eligibility & Authorization Verification
PriorAuthorization
Customer Care
Version 1.1 (646) 661-7853ronnie.hastings@gotelecare.com
HIPAA COMPLIANCE SUMMARY
14GoTelecare © 2015-16 Private & Confidential41 Madison Avenue, 25th Floor, New York, NY 10010, USA
SL. COMPLIANCE ASPECT HIGHLIGHTS
1 Physical Access Authorized access only | Bio-metric access | Proximity card system | Photo ID cards | Access log review
2 General Security 24 hour security personnel | Logging of visitor details | Physical register retained for 10 years
3 Monitoring CCTV monitoring (with recording) of production area | Daily review of recording
4 Vendor Access Signing confidentiality agreement before accessing sensitive areas | Accompanied by security personnel/employee during all times
5 Mobile Phones All employees (except managers) are required to deposit mobile phones in the locker box before entering facility
6 Personal Baggage No backpacks or other bags allowed | All baggage to be deposited in locker box before entering facility
7 Network & Application Usage
Unique user IDs created using Microsoft Active Directory | Access to storage devices, shared drives, USB/mass storage devices, printers – controlled by Domain Group Policy | No wireless access points
8 Firewall Unified Threat Management System | Internet traffic regulation using multiple filters | Network Address Translation (NAT) | Intrusion Prevention Systems (IPS) | Port-mapping for traffic between Virtual LANs | Default setting to deny all traffic
9 VPN (Virtual Private Network)
Site-to-site IPSec VPN tunnels | Authorized access via client-to-site VPN connections | Access authorization controlled by Active Directory's authentication service
10 Redundancy Management
Fully redundant network stack | Two ISP links configured in active-active mode | Power backup supplied by 130 KVA UPS and 750 KVA generator | 22 KVA UPS backup for server and network systems
11 Virus & Malware Protection
Central anti-malware system | Automatic updates | Extra protection by gateway firewall | Centralized OS patch management system (using Microsoft's WSUS server)
12 Other Measures Fire extinguishers at key areas | Half-yearly fire drills
Version 1.1 (646) 661-7853ronnie.hastings@gotelecare.com
CLIENTSPEAK
15GoTelecare © 2015-16 Private & Confidential
“You owe it to yourself to get to know GOTELECARE! I just had a conference call with the president, the director, and a potential partner who is looking to invest in the health care industry. GT presented a tremendous amount of information in a very calm but exciting way and I could feel the prospect going from mildly interested to very eager to share the info with his business partner. GOTELECARE offers an astounding business at a very reasonable price, incredible training and support, and is all around lean and efficient in all its dealings. They are a dream to work with.
So GO GO GO check out GOTELECARE!!! ”
Senior business-partnership opportunity analyst based in New York
“Your team amazed me with the manual and the amount of info you provided with that short training session.”
Practice Manager of a major Dermatology group in New York and New Jersey
41 Madison Avenue, 25th Floor, New York, NY 10010, USAVersion 1.1 (646) 661-7853
ronnie.hastings@gotelecare.com
CLIENTSPEAK
16GoTelecare © 2015-16 Private & Confidential
“My firm has evaluated an outsourcing transaction with GOTELECARE. They provide superior service at a very attractive rate and have demonstrated to us their commitment to this partnership. Their expertise across various process areas in the PDP/MAPD domain and unique cost structure puts them in an incredible position to work with plans throughout the healthcare industry.”
Chairman, President and CEO of a major New York based Health Plan
“Our company is very pleased with the administrative, and business analytical solutions which GOTELECARE delivers to our company from a quality & cost perspective. They have been a true partner in bringing industry expertise, and innovative solutions to the table. Their ability to grow with our evolving needs for
higher end services such as clinical services is a significant differentiator among healthcare business process outsourcing firms.”
Executive Vice President of Operations of a leading MSO
41 Madison Avenue, 25th Floor, New York, NY 10010, USAVersion 1.1 (646) 661-7853
ronnie.hastings@gotelecare.com
CLIENTSPEAK
17GoTelecare © 2015-16 Private & Confidential
“I was always against the idea of outsourcing our back end claims processing work but I was wrong. GOTELECARE provided extraordinary deliverables on a timely basis which led to cost cutting considerably for us.”
CEO of a leading MA-PD Plan
Ronnie Hastings(646) 661-7853Email: ronnie.hastings@gotelecare.com
G O T E L E C A R E41 Madison Ave., Suite 2511, 25th Floor
New York, NY 11001, USA
For Additional Information, Please Contact…
41 Madison Avenue, 25th Floor, New York, NY 10010, USAVersion 1.1 (646) 661-7853
ronnie.hastings@gotelecare.com
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