Ginsberg: "Improving mental health and wellbeing through new technologies"

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www.ginsberg.io | @GinsbergIO

Ginsberg Improving  mental  wellbeing  through  new  

technologies  

Agenda o  What is Ginsberg? o  Ginsberg Product Demonstration o  Iterating, Innovating & Connecting

What is Ginsberg?

“I saw the best minds of my generation destroyed by madness”

- Allen Ginsberg, Howl

What is Ginsberg.io? Ginsberg.io  is  a  web  and  mobile  service  for  the  general  Sco:sh  popula;on  to  improve  their  

health  and  mental  wellbeing        

Why this approach?

Smartphone ownership

Apps & wearable technology

Increasingly busy lifestyles

Policy context o  Ginsberg is part of Commitment 6 of the Scottish Government’s

Mental Health Strategy 2012-2015:

o  Commitment 6: During the period of the Mental Health Strategy we will develop a Scotland-wide approach to improving mental health through new technology in collaboration with NHS 24.

o  Our goal is to support the grander vision of a future where every Scottish citizen who experiences distress has a range of interventions available to them.

Who are we trying to reach? o  Ginsberg is a pre-clinical

intervention o  For people with low mood,

mild-to-medium stress, anxiety, depression

o  Our focus is on ‘everyday stresses’ that people won’t see their GP about

Design principles o  Build something engaging and ‘sticky’ that helps users identify the

triggers for stress in their lives

o  Create a safe place for people to become more self-aware, to externalise, reflect and validate how they feel.

o  Build something that doesn’t judge, label or diagnose the people who use it

o  Create a completely confidential, private and secure space

o  Build something that integrates seamlessly into the lives of our users

How does it work?

Externalise & Reflect

Take more control of your life

Identify triggers & root causes

Ginsberg Product Demonstration

Let’s take a look at what we built

Iterating, Innovating and Connecting

How we work Plan  

Prototype  

Iterate  Review  

Improve  

o  Agile development o  2 week sprints o  Release every

sprint o  2-3 sprints for new

feature to go from concept to live

Evolving Ginsberg o  Ginsberg is constantly developing in response

to feedback o  Real user feedback is critical to developing a

sticky, engaging product o  Currently in an Open Beta test for people to

tell us what they like and don’t like o  We learn from this feedback then build a new

set of features to better support our users

User feedback o  50 new feature ideas o  123 user support tickets o  106 one week surveys o  61 inactive surveys

Top feedback 1.  Mobile experience 2.  Ginsberg is too ‘naggy’ 3.  Buggy connections with external apps 4.  Not clear how to unsubscribe or freeze

account 5.  Track more things – weight, time, blood

sugar

New Features added since beta launch

o  New “This Week” view o  SMS mood tracking o  Disable account feature o  Easier-to-use homepage o  More device integrations o  New insight pages

Connections o  ALISS

o  Healthy Working Lives

o  Ginsberg Platform API

What’s next o  Full mobile experience o  Ginsberg Version 2.0

Release o  All new homepage o  More robust platform o  Ginsberg Platform API

Sign up at https://www.ginsberg.io/

Email us hello@ginsberg.io

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