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Gunilla Bradley I 2008
Social Informatics Lecture 3
• ICT and psychosocial communication (e g distributed communication) (chapt 7)
• ICT and stress and health issues (chapt 8)
• From theory to actions: How to achieve the good ICT society – actions on various levels of analysis (chapt 9)
Gunilla Bradley I 2008
Human Communication - Functions
• Knowledge
• Social
• Control
• Expressive
• Democratic
• Psychosocial communication becomes a key issue in Network Organizations
• Communication is both deepened and broadened
Gunilla Bradley I 2008
Main Hypotheses on Communication in the IT Society from mid 1980’s are 2000´s confirmed
• Our perception - less time and closer in space
• Structure, quantity and quality of contacts change
• Electronic subcultures appear
• New dimensions of quality
• Strengthening of traditional family life
- few narrow contacts
- increase of remote contacts
• Identity and self perception change
- electronic loneliness
- avatars • Subdivision in work – leisure loses relevance• Gender structure – new patterns
Gunilla Bradley I 2008
The Communication Circle (Bradley 1977,1993, 2006)
Gunilla Bradley I 2008
Mobile Connection
Safety and Security• Contribution to security• The Mobile telephone in extraordinary situations• Diminution of safety
Coordination of Everyday Life• Social coordination • Mechanical timekeeping and social coordination• Micro coordination• Time base vs. Mobile-based coordination
New Life style – teenagers
The role of ICT for promoting social capital or individualism?
Source: Ling 2004
Gunilla Bradley I 2008
Stress – with ICT our Pace is accelerating
Overstimulation Balance Understimulation- Too much - Too little
Amount of work
Communication
Information
Responsibility
Security
Demands for training / learning
Influence and power
Flexibility / change
Dependency
Mobility
Availability
Gunilla Bradley I 2008
Stress in the Internet World
• Information overload
• Contact overload
• Requirements on availability
• No organizational “filters”
• Hard to separate essentials from noise
• Increased level of expectations
• Perception of less time and closer in space
Gunilla Bradley I 2008
From Theory to Action – How to achieve the Good ICT society?
Gunilla Bradley I 2008
Actions toward the Good ICT Society
Actions towards the Good ICT Society (chapter 9)
Gunilla Bradley I 2008
Focus on some major Psychosocial Processes as Policy Statements (Bradley 2001)
• Integration or Isolation
• Autonomy or Control
• Overstimulation or Understimulation
• Synergy or Separation of Selves
• Humanisation or Dehumanisation
• E-cooperation (peace) or E-conflicts (wars)
• Sustainability – humane and
environmental
Gunilla Bradley I 2008
e-Society - Visions (WITFOR 2003)
• Bridging the digital divide• Ensuring the freedom of
expression• Reducing poverty• Facilitating social integration• Respecting diversity• Combine ”public domains” and
IPR• Fighting illiteracy• Encouraging e-governance and
e-democracy• Improving quality of life• Protecting local and global
environment for future generations
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