Capital Factory Presentation - Direct Response Still Matters

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On any given day, consumers see 3000 ads. So how do you get your message to stand out? It's simple - use direct response tactics. From old school print ads to mobile email, the basic tenants still hold true. Tell your users quickly and clearly, what they get and how to get it.

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Direct Response Still Matters07.21.11

Let’s talk about:

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1. Why being direct matters2. Messaging and creative3. Integrating online and off4. User experience exercise time

1. Why Being Direct Matters

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When you ensure the user experience has a direct response aspect, you can almost guarantee that you will:

• Gain new customers• Keep current customers happy• Improve sales• Promote brand awareness 

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1. Why Being Direct Works

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1. Why Being Direct Works

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1. Why Being Direct Works

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1. Why Being Direct Works

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1. Why Being Direct Works

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1. Why Being Direct Works

3,000The amount of ads the person you are trying to reach will see every day.

2. Messaging and Creative

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How did the user get here?

Not just for websites – consider how and when your recipient gets your message. Is it in their mailbox? Did they click a banner? Type a URL?

Knowing the experience is the most important first step.

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2. Messaging and Creative

:03 seconds to trash or not:30 seconds to scan3:00 to read

The Rule of Jethro

To get a response, you must create your promotion so that every person – no matter how intelligent – will know why and how to respond.

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2. Messaging and Creative

WIIFM?

“There’s one more very important thing about this product … the company that stands behind it. You’re a member of the FineCo family, so you already know our philosophy: to provide you with products, services and assistance that truly serve your best interest — to help you get the most out of your money, your opportunities … your life.”

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2. Messaging and Creative

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2. Messaging and Creative

WIIFM?

“Each advertisement must make a proposition to the consumer. Not just words, not just product puffery, not just show-window advertising. Each advertisement must say to each reader: ‘Buy this product, and you will get this specific benefit.”

- Rosser Reeves

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2. Messaging and Creative

Simply put, being direct means that your message tells a user (as quickly as possible), what s/he gets and how to get it.

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1. Why Being Direct Works

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2. Messaging and Creative

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2. Messaging and Creative

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2. Messaging and Creative

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2. Messaging and Creative

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2. Messaging and Creative

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2. Messaging and Creative

Set a tone with subtle design

Simple elements help create a feel for the user. Combined with direct content to promote action.

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2. Messaging and Creative

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2. Messaging and Creative

3. Integrating Online and Off

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3. Integrating Online and Off

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3. Integrating Online and Off

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3. Integrating Online and Off

Consider the US Mail

Is your product geo-specific? If so, mail might be good for you. Is your service based online? Then you’re likely to stick with digital efforts, but don’t leave out social media and sponsorship.

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3. Integrating Online and Off

4. User Experience Exercise Time

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4. User Experience Exercise Time

Let’s put pencil to paper and see what you’ve learned. With your Capital Factory team, follow these steps:

• Step 1 – choose one: email, postcard, banner ad • Step 2 – build a landing page• Step 3 – present to groups 

Thank you.

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