Mobile Technology in Practice

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Andy Pellow and Robert Campbell discuss the ALPS (http://www.alps-cetl.ac.uk/Corework/MobileTechnologies.html) experiences of leading, developing and implementing a mobile learning and assessment programme for work-based learning. They explain what ALPS aimed to achieve and how this developed in practice. They consider the challenges of developing and implementing a mobile technology programme involving 1000 students across 5 HEIs spanning 16 different professions.

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ALPS Assessment and Learning in

Practice SettingsCentre for Excellence in Teaching and Learning

CETIS Bolton

15th June 2010

Andy Pellow - Leeds UniversityRobert Campbell - Ecommnet Ltd.

to ensure that students graduating from courses in health and social care are fully equipped to perform confidently and competently at the start of their professional careers

The ALPS Mission

University of Bradford

University of Huddersfield

University of Leeds

Leeds Metropolitan University

York St John University

NHS partners

Service users & carers

Commercial partners – MyKnowledgeMap, ecommnet

The ALPS Partners

Audiology Clinical physiology Dentistry Dietetics Diagnostic radiography Medicine Midwifery Nursing Occupational therapy

The ALPS Professions

Operating department practice

Optometry Pharmacy Physiotherapy Podiatry Social work Speech and

language therapy

• By promoting inter-professional assessment of core competences – ethical practice, communications skills and team-working

• By encouraging service user and carer involvement in student feedback

• Using mobile devices to deliver assessment and learning in the practice setting

Improving Confidence and Competence

Students in wide variety of practice locations

lightweight, portable & fit in pockets. Secure connection to HE networks Two way – deliver and collect information Off-line/On-line capability

Why Mobile Technology?

Nothing about mobile technology… No standards Significant capital funding (£1m+) but with

challenging expenditure deadlines Partner L&T systems (e.g. VLEs) important

but not mobile friendly Data security important

◦ Personal information in healthcare.

Things We Knew…

Risks of innovation and early adoption Speed of change in the market Need for early support and structure Tutors need support – and tailored one-to-

one support Students want to know what the purpose

and benefits will be of using the technology Role of champions Speed of decision-making/consultation

process…

Things we thought we knew…

users/students aren’t digital natives significance of the ethical approval process lack of understanding of the HE

environment by mobile operators

Things we didn’t know…

The Round Trip

An occupational therapy student is on placement at Calderdale Royal Hospital.

One of his objectives whilst on placement is the development of his ability to gain consent from service users using his communication skills.

His tutor creates an assessment that will encourage him to provide evidence of his ability to gain consent

The Scenario

The assessment can be completed by:◦ Student◦ Practice assessor◦ Peers◦ Possibly service users

Responses can include:◦ Free text response◦ Audio◦ Multiple choice and other structured question

types

A Sample Assessment

The Assessment Author

The Assessment Set

The Assessment Completed

The Assessment Review

Student Guidelines Following your experience of gaining consent from a service user please ask a

practice assessor from your own or another profession to answer the following questions.

Practice Assessor Assessment Taking into account the level of your service user’s

understanding, how did you ensure that the service user understood the course of action?

Completely / Mostly / Adequately / Hardly at all / Not at all Taking into account your service user’s preferred method of

communication, how did you ensure they gave or withheld consent?

Completely / Mostly / Adequately / Hardly at all / Not at all Did the student ensure that the service user had sufficient

information to give or withhold consent for the course to action?

Completely / Mostly / Adequately / Hardly at all / Not at all Would you like to make any further comments on the

student's overall performance?

A Sample Assessment

The Mobile Assessment Client

Student’s View Portfolio

Student’s View Assessment

Tutor View

Tutor View Cohort

Tutor View

Tutor View Assessment

Reporting on progress

Reporting on progress

The Infrastructure

Assessment Management Suite◦ Webserver◦ User and cohort management◦ Assessment authoring◦ Helpdesk

Mobile Services Platform◦ Device management◦ Device client software◦ Assessment distribution and communications◦ Security, encryption, authentication

Bradford Shared Services

The Shared Sevices

Assessment authoring◦ Build assessments

Questionbuilder, Compendle, RLO, competency maps SCORM/QTI Standards based packages Publishes as a web service to Mobile Services Platform

Assessment receipt◦ Storing of assessment responses◦ Review and comment on responses◦ Assessment against competency Frameworks◦ Export to e-Portfolio

VLE, etc LEAP-2A User and cohort management

◦ Cohorts linked to AD / LDAP◦ Imported from University Management Systems◦ Roles

Tutors Students Admin

Assessment Management Suite

Content Distribution Assessment packages

◦ Assessment, learning objects, docs, links etc.◦ Repackage for the device

Device management◦ Software distribution◦ Device configuration

Device and data security Communications

Mobile Services Platform

Embedding at Leeds University

Faculty of Medicine and Health – just under 3,500 undergraduate students in 8 professions.

Highly devolved learning and teaching environment

Strong corporate support for Blackboard VLE Significant external professional body

involvement (GMC, NMC, GDC) in curriculum validation

Common uni-professional assessments in some disciplines

Embedding at Leeds University…

Evidence for change critical Use research to help drive L&T change Champions required but need good

communications skills Introduce technology change alongside

curriculum change Secure bottom-up engagement before top-

down endorsement

Introducing change….

Assessment and Learning driven Process improvement difficult to quantify

and prove Business case for significant IT investments

that save staff time but cost money difficult to secure

Typical Mobile provider business model (e.g. Capital + Contract over two years) challenging

Building the case….

Recognise different speeds of adoption Prepare for long term Context important Support for students own devices still not

feasible; Web delivery doesn’t deliver functionality

Implementing….

Contacts◦ Andy Pellow◦ Leeds University◦ a.j.h.pellow@leeds.ac.uk

◦ Robert Campbell◦ Ecommnet Limited◦ robert.campbell@ecommnet.co.uk

Thanks & Questions Please?

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