Massachusetts Continuous Quality Improvement Plan (CQIP)

Continuous Quality Improvement Plan (CQIP)Early Ed Con

October 17, 2015

Your Presenters Today

Amy Whitehead-Pleaux, Region 2 Program Quality Specialist

Jody Dominguez, Region 3 Program Quality Specialist

Pam Roux, Educator and Provider Support Specialist

Gwen Alexander, Associate Commissioner for Program Quality Supports

In this introductory workshop, you will learn about the new EEC Continuous Quality Improvement Plan (CQIP).

Planning for quality improvement is the heart of MA QRIS! The CQIP helps you identify areas of strength and areas of potential growth in your program. You will walk away from the workshop with ideas about how to implement quality action steps in your program.

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Workshop Objectives

Agenda

• Welcome and Icebreaker

• What is Continuous Quality Improvement (CQI)?

• What are the parts of the EEC CQIP template?

• What is the CQI planning process?

• How can I get started?

• Q & A

What is Continuous Quality Improvement?

A thoughtful and intentional process of improving the quality of services and practices in programs, to achieve better outcomes for children and families.

©Children’s Trust 2014

What is a CQI Process?

ImplementReflectDevelop

• We have not yet started working on the plan

• We have begun gathering information to use in our plan

• We have a draft plan

• We have a completed plan

• Not Applicable (don’t work directly in a program)

Currently, where is your program in the development of your Program Improvement Plan?

CQIP in Massachusetts

• This is the Program Improvement Plan (PIP) referenced in the QRIS Standards

• Programs use data collected from the required QRIS Measurement Tools

• EEC piloted the CQIP as part of the 2014 QRIS Program Quality Improvement Grants

• Almost 300 programs and providers created plans in Phase One of the 2014 QRIS Grant

• CQIP is now a required QRIS document

©Children’s Trust 2014

CQIP Plans

• There is a CQIP for each program type

• Reflect three program types

– Center-Based/School-Based

– Family Child Care

– Afterschool/Out of School Time

• Aligned with QRIS Standards

©Children’s Trust 2014

• FCC Owner (licensee) or FCC Assistant

• Director/Administrator

• Educator

• FCC System Personnel

• Consultant

What is your role in your program?

Who Should Work on a CQIP?

Sections of the CQIP

1. Program Information

2. Steps for Completing the Form

3. Environment Rating Scales

4. QRIS Required Documentation, Workforce Qualifications and Professional Development

5. Required QRIS Measurement Tools

6. Additional Action Steps

Program Information

©Children’s Trust 2014

Steps for Completing the Form

©Children’s Trust 2014

• We used the tools but haven’t used the information yet

• Used the information to think about improvements to our program

• We used the information to formulate an improvement plan

• We haven’t used the measurement tools yet

• Not Applicable (don’t work in a program)

How have you used information/data from the measurement tools in the planning process?

Environment Rating Scale

©Children’s Trust 2014

QRIS Required Documentation, Workforce Qualifications and Professional Development

©Children’s Trust 2014

Required QRIS Measurement Tools

©Children’s Trust 2014

Additional Action Steps

Sign the Completed Plan

©Children’s Trust 2014

Example: Furnishings for Relaxation and Comfort

• ECERS, ITERS and FCCERS require “Cozy Areas”

• For SACERS a considerable amount of softness is also requiredo Need a substantial amount of softness/combination of soft itemso Cozy areas need to be protectedo Cannot be used for active play—should not include active play materials

• EX: FCCERS: 3. Provision for relaxation and comfort

What are the strengths of this space?What are the areas for potential growth?What action steps could you take to improve the quality?

Small Group Discussion

Sample Action Step – FCCERS-R

©Children’s Trust 2014

Sample Action Step- SACERS-R

©Children’s Trust 2014

Sample Action Step- ITERS-R and ECERS-R

©Children’s Trust 2014

• Program Quality Specialists

• Educator and Provider Support (EPS) Grantees

• Home Monitor/Visitor

• EEC website/resources

• Assessment training or measurement tools training

• QRIS Health Advisors

• Others????

Which of these supports do you plan to use as you develop/update your CQIP (check all that apply)?

How can I get started?

1. Download CQIP Template from the EEC website o Go to Mass.Gov/EEC

o Click on QRIS (bottom left of the web page)

o Click on Resources

o Click on the CQIP for your program type and in your language

2. Follow the instructions in the CQIP

©Children’s Trust 2014

Develop

ImplementReflectDevelop

Implement

Implement

ReflectDevelop

Reflect

Implement

Reflect

Develop

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Small Group Work – Practice Writing the CQIP

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Group Share

What did you enjoy about this process?

What was challenging?

What support do you need?

Questions and Answers

Listen to the recorded Webinar on the CQIP https://attendee.gotowebinar.com/recording/2917528082211530241

Join the MA QRIS On-line Learning CommunityQRIScommunity.org

Visit the EEC website http://www.mass.gov/edu/birth-grade-12/early-education-and-care/provider-and-program-administration/quality-rating-and-improvement-system-qris.html

• QRIS General Information – General QRIS policy and standard questions, as well as technical questions about the on-line QRIS application and self-assessment may be directed to the EEC Helpdesk eechelpdesk@massmail.state.ma.us

To Learn More About MA QRIS

QRIS Email List

Sign up for EEC’s new QRIS email list! We will send news, updates and information about the MA-QRIS!

Sign up using any of the following methods:Click on this link:

http://visitor.r20.constantcontact.com/d.jsp?llr=joxs7vqab&p=oi&m=1117426113993&sit=z7vdssyib&f=3ef7bca4-6d3a-45d7-ae20-50695f871d6a

Text “QRIS” to 22828 Scan this QR code with your smartphone!

QRIS Program Quality Specialists

REGION EEC STAFF PHONE EMAIL ADDRESS MAILING ADDRESS

1 Diane WilesProgram Quality Specialist (413) 881-1547 Diane.Wiles@massmail.state.ma.us

1441 Main StreetSuite 230Springfield, MA 01103

2 Amy Whitehead-PleauxProgram Quality Specialist (508) 461-1446 Amy.Whitehead-

Pleaux@MassMail.state.ma.us10 Austin StreetWorcester, MA 01609

3 Jody DominguezProgram Quality Specialist (978) 826-1336 Jody.Dominguez@MassMail.state.ma.us

360 Merrimack Street Building 9, 3rd FloorLawrence, MA 01843

5 To Be AnnouncedProgram Quality Specialist

Please email EECQRIS@MassMail.state.ma.us for support

1 Washington StreetSuite 20Taunton, MA 02780

6 To Be AnnouncedProgram Quality Specialist

Please email EECQRIS@MassMail.state.ma.us for support

1250 Hancock Street, Suite 120-S Quincy, MA 02169

QRIS Health Advisors

EEC/DPH Collaboration PHONE EMAIL ADDRESS MAILING ADDRESS

Edwin MoralezQRIS Health Advisor Region 1

(413) 881-1546 Edwin.Moralez@MassMail.state.ma.us1441 Main StreetSuite 230Springfield, MA 01103

Lila CoverstoneQRIS Health Advisor Region 2 and 6

(508) 461-1460 Lila.Coverstone@MassMail.State.ma.us 10 Austin StreetWorcester, MA 01609

Maureen WaittQRIS Health AdvisorRegion 3 and 6

(978) 826-1319 Maureen.Waitt@massmail.state.ma.us360 Merrimack Street Building 9, 3rd FloorLawrence, MA 01843

Karen HughesEarly Childhood Health Specialist

(617) 624-5964 Karen.Hughes@MassMail.state.ma.us

Dept of Public HealthDiv for Perinatal, Early Childhood 250 Washington Street 5th FloorBoston, MA 02108

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QRIS Central Office Support

EEC STAFF PHONE EMAIL ADDRESS MAILING ADDRESS

Central Office

Support

Philip Steigman

Program Quality Specialist (617) 988-7822 Philip.Steigman@MassMail.state.ma.us51 Sleeper Street

4th FloorBoston, MA 02210

Central Office

Support

Gwen Alexander

Associate Commissioner for Program Quality Supports

(617) 988-7812 Gwen.Alexander@MassMail.state.ma.us51 Sleeper Street

4th FloorBoston, MA 02210

Central Office

Support

Pam Roux

Educator Provider Support

Workforce Development/PQ Registry

(617) 988-7820 Pam.Roux@MassMail.state.ma.us51 Sleeper Street

4th FloorBoston, MA 02210

Central Office

Support

Jay Swanson

Policy Analyst –

Universal Pre-Kindergarten and Out of School Time

(617) 988-7803 John.Swanson2@MassMail.state.ma.us51 Sleeper Street

4th FloorBoston, MA 02210

Central Office

Support

Evelyn Nellum

Policy Analyst, Special Education -Inclusive Preschool Learning Environments

(617) 988-6646 Evelyn.Nellum@MassMail.state.ma.us51 Sleeper Street

4th FloorBoston, MA 02210

Educator and Provider Support Grantees

Agency EPS Contact PHONE EMAIL ADDRESS

Western MA: Region 1

Preschool Enrichment Team Kimm Quinlan 413-736-3900

ext.159 KQuinlan@valleyopp.com

Central MA: Region 2

Family Services of Central Massachusetts Joanne Gravell 508-757-1503

x211 jgravell@cccfscm.org

Northeast MA: Region 3

North Shore Community College Kathy Gallo

(781-593-6722 x6249 kgallo@northshore.edu

Southeast MA: Region 5

Child Development and Education, Inc. Elizabeth A. Reedy 508-369-3673 seepp@cdedu.us

Metro Boston: Region 6 ABCD Donna Jasak 617-348-6314 Donna.Jasak@bostonabcd.org