Marketing as a Mindset not a Department by Mathew Sweezey of Pardot, a Salesforce.com company

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We’ve all made websites, learned SEO, understood email marketing, but now the speed at which marketing technologies and mediums are being created greatly out paces our ability to keep up. Mathew will walk us thought the biggest change businesses need to understand to make the best use of both current and future marketing technologies. Learn how to increase demand with less spend, cut thought the noise and create sustainable demand well into the future.

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MARKETING AS A MINDSET

Not a DEPARTMENT

Mar 1

6th B2

BRISI

NG CA

ROLIN

A

Marketing Author: Marketing Automation For Dummies – 2014

Is my love, work, passion, and what I think about all day

every day

- Mathew “Sweezey” @msweezey

A

THINGS/HAVE/CHANGED

Consumers

NASA MORE POWER IN A GOOGLE

SEARCH, THAN ALL OF NASA

HAD TO PUT A MAN ON THE

MOON @msweezey

12

HOURS PER DAY INFRONT OF A SCREEN

@msweezey

MORE PEOPLE HAVE CELL PHONES THAN ACCESS TO ELECTRICITY OR CLEAN DRINKING WATER

24/7

@msweezey

THINGS/HAVE/CHANGED

AMarketing

MARKETING

“MASS MARKETING”

“RAPPORT BUILDING”

Marketing Sales

2/3

@msweezey

CONTENT GETS BUYERS

THROUGH BUYING CYCLE

Marketing “2/3”

Sales

@msweezey

“RAPPORT BUILDING”

“INBOUND MARKETING”

ABM

@msweezey

FOCUS ON COLLECTIVE

ACCOUNT BASED MARKETING

MARKETING AUTOMATION

@msweezey

53% of B2B Fortune 500

86% of B2B SaaS Companies

RE:

@msweezey

FOCUS ON INDIVIDUAL

COOKIE BASED RE MARKETING

THINGS/HAVE/CHANGED

AChannels

1960 !5 marketing

Channels 2013!

60+ marketing Channels

2020!100’s of

marketing Channels

Print

Radi

o Te

levisi

on

Dire

ct M

ail

Fax

Telem

arke

ting

Inte

rnet

Em

ail

Face

book

@msweezey

2017

UNLIMITED >< BI DIRECTIONAL

WWW

@msweezey

LIVES FOREVER / TRUSTED

WWW

@msweezey

EXPERIENCE = PERCEPTION

WWW

@msweezey

IMPRESSIONS / EXPERIENCES

A B

Received a $50 gift card and a thank you via email.

Received a personal phone call, and no money.

EXPERIENCE WINS by 2X

@msweezey

THINGS/HAVE/CHANGED

ACosts

294 Billion Emails

2 Million Blog Posts

400Million Tweets

PER DAY @msweezey

“CREATIVE” HEAD COUNT + BUDGET

+ TIME = CREATIVE @msweezey

THINGS/HAVE/CHANGED

ATools

EMAIL WWW SEO SOCIAL/MOBILE SOCIAL AUTOMATION CX

DEMAND GENERATION TOOLS OVER 20 YEARS

Mind

set

A BETTER WAY

AMindset

“MINDSET” Leveraging each interaction with

your company to reach a net positive gain in rapport.

BRANDING Branding is only owned by

Marketing.

HEIARCHY OF DEMAND GENERATION

COMPANY MINDSET BASIC CAMPAIGNS

AUTOMATIONS

SKUNK

@msweezey

“SHIP MY PANTS”

+10 = Great Campaign  

BAD EXPERIENCE

BAD EXPERIENCE

THE NOISE

+5 -10 +15 -10

+5 -20

WWW

+5 +5 0 +5

+15 +5

The only way to systematically RISE ABOVE THE Noise is to remove the volatility

IMPRESSIONS / EXPERIENCES

A B

Received a $50 gift card and a thank you via email.

Received a personal phone call, and no money.

EXPERIENCE COSTS LESS

@msweezey

REMOVE VOLATILITY WITH AMindset

DNA 1: 2: 3:

What do we value in a customer?

What do we value in a employee?

What do we consider success?

@msweezey

MANAGED Must have ability to manage

360 degree experience for leads/customers. This

includes UX, CX, Support, and Marketing.

EMPOWER

CASE STUDY • NO VC MONEY • 1/10 sales staff • 1 marketer (until 2011) • 1/20 marketing budget

#WINNING • 70% win rate • Goodwill – (nice guys don’t come in

last when social media is involved)

• Single Digit Churn @msweezey

• Positive • Self Starting

• Supportive @msweezey

Our Values

• Best place to be a customer • Best place to work

@msweezey

Our Mindset

IMPRESSIONS / EXPERIENCES

A B

Received a $50 gift card and a thank you via email.

Received a personal phone call, and no money.

MINDSET IS POWERFUL

@msweezey

MINDSET IS HOLISTIC

@msweezey

MINDSET IS SUSTAINABLE

@msweezey

BAD EXPERIENCES

Questions? @msweezey #leadlovedenver

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