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Towards an Ontology-based Approach for Creating Sustainable ServicesAnastasiya YurchyshynaWanda OpprechtUniversity of Geneva
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IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
Towards an Ontology-based Approach for Creating Sustainable Services
Anastasiya Yurchyshyna
Wanda Opprecht
IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
Outline
1. Trends and challenges for creating sustainable services
2. Related research: services, ontologies, sustainability
3. Towards conceptualising sustainable services:
Information kernel: identification and usage-based validation Co-creation of information kernel VS Sustainability of services Sustainable service: definition
4. Services-based development of the Cross-pollination space
5. Perspectives and future research
IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
Challenges for Creating Sustainable Services
Service orientation of technology, economy and business
Knowledge society and ITC
Sustainable development
Rich semantics and understanding of the environment/system to be modelled
Multi-axis and transdisciplinary approach for supporting creating of sustainable services
Analysis of the complementary nature of design principles: service modelling, semantic aspects of knowledge representations, use of domain ontologies, sustainability
Conceptual approach for developing the information kernel of services
Cross-pollination space
Creating sustainable services
IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
Related Research
Service orientation at different layers
• Information-driven, customer-centric, productivity-focused, digital orientation and creation of new domains (e.g. e-government, e-collaboration, etc.)
Ontologies: towards increasing the semantics of services
• Integrating domain, usage and context knowledge by knowledge bases, ontologies
• Knowledge actionalising
Sustainability: trans-disciplinary economic, social, environmental, IT aspects
• Information and its content as sustainability criteria
• Conceptualising of sustainable services by its excellence
• Cognitive aspects of the exchanged information
Services , ontologies, sustainability
IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
Towards conceptualising sustainable services
Sustainable services :
are capable to adapt to their environment; to dynamically integrate the ever-changing conditions of this environment; are sustainably coherent with its evolving challenges
? Understanding, not yet definition
IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
Towards conceptualising sustainable services kernel: identification and usage-based validation Information
Three-level ontological model
A
B
«own domain» concepts
C
usage
«information kernel» concepts
D «end-user semantics» concepts
D
E
F
«created» by usage and validation G
shared H H
consistency of initial knowledge bases
knowledge actionalising
• conceptual model of exchanged knowledge, • concretises services semantics; • is based on shared concepts, roles, business rules and integrity constraints of the service; • ensures the coherence of all service activities.
services-related activities are based on knowledge bases; the results of these activities are capitalised and integrated into services.
IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
of information kernel VS Sustainability of services Co-creation
Towards conceptualising sustainable services
Development of information kernel of services is dynamically validated by services usage
Services are tools for knowledge actionalising
Services contribute to co-creation of environment where such actionalising is elaborated
Services are both the tools and the environment of co-creation and usage
IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
dynamically built on its information kernel that relies on domain, legal and knowledge ontologies and defines the semantics of services;
capitalise tacit knowledge related to the usage of services; imply the usage-based validation; ensure the transdisciplinarity – of ontologies, practices, actors and types of knowledge
Service: definition Sustainable
Towards conceptualising sustainable services
Services are both the tools and the environment of co-creation and usage:
capable to adapt to their environment; dynamically integrate the ever-changing conditions of this environment; sustainably coherent with its evolving challenges
Sustainable services
def One of?
IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
Services-based development of the Cross-pollination space 1/2
CPS: platform for enabling the creation of new domain services
Aspects of CPS information kernel:
• static (classes and relationships); • dynamic (transactions); • reglementary (integrity rules); • responsibility (actors, roles).
CPS is enabled by a set of protocols defined at several levels:
• between ontologies and actors, • between groups of actors, • between activities and missions, • etc.
IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
Services-based development of the Cross-pollination space 2/2
CPS: summarizes activities of idea generation
Execution: collaborative edition of an article, of a white paper or of a mission statement, etc.
Ongoing work!
IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
Perspectives and Future Research
Ontology-based approach for developing sustainable services:
development of the information kernel;
definition of sustainable services and identification of their essential characteristics;
conceptual methodology of its implementation in form of a CPS
Challenges and ongoing works:
ongoing work: practical implementation and use cases;
theoretical homogenization of sustainable services in the context of SSME;
integrating the results of the usage-based validation;
implementing CPS as a tool for idea creation process for trans-disciplinary research teams
IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
Thank you for your attention!
Anastasiya Yurchyshyna Anastasiya.Yurchyshyna@unige.ch
Wanda Opprecht Wanda.Opprecht@unige.ch
Thank you for your attention!
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