Innovation Clusters & Management Tools (English)

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INNOVATION CLUSTERS& MANAGEMENT TOOLSUNIVERSITY OF APPLIED SCIENCES AND ARTS NORTHWESTERN SWITZERLAND 25.10.2014

+ANDERSEN & ASSOCIATESCORPORATE INNOVATION & GROWTH THROUGH ENTREPRENEURSHIP + SCIENCE

YOU@PLUSANDERSEN.COM // +49 151 40 133 149 // WORLDWIDE

ABOUT ANDERSEN

FOUNDING PRINCIPAL +ANDERSEN & ASSOCIATES

• NORWEGIAN LIVING IN COLOGNE, DE SINCE 2005

• PROFESSIONAL EXPERIENCE WORKING WITH F500 AND GOS SOLVING PROBLEMS WITH WEB/MOBILE TECH SINCE 1997

• STARTUP FOUNDER & ENTREPRENEUR (HITS & MISSES)

• CORPORATE ENTREPRENEURSHIP CONSULTANT TO F100 CORPORATIONS THROUGH PLUSANDERSEN.COM

• EDUCATOR (STARTUP NEXT INSTRUCTOR, UNIVERSITY LECTURER ON STARTUP ENTREPRENEURSHIP & CERTIFIED LEAN LAUNCHPAD INSTRUCTOR @ STANFORD BY STEVE BLANK, FATHER OF THE LEAN STARTUP)

MORE: VIDARANDERSEN.COM

SOME CUSTOMERS

SOME FOUNDED

FEATURED & RECOGNIZED

AND MORE…

CERTIFIED LLP EDUCATOR @ STANFORD

CONTENTS• WHAT’S AN INNOVATION CLUSTER • WHAT DO YOU NEED FOR A HEALTHY INNOVATION CLUSTER • THREE THESES • WHERE IS THE NEXT SILICON VALLEY IN EUROPE • NEEDS & STAKEHOLDER ANALYSIS (EXERCISE) • BUSINESS MODEL CANVAS (EXERCISE) • VALUE PROPOSITION CANVAS (EXERCISE)

DEFINITIONS OF ANINNOVATION CLUSTER

• "LOCATION OF SEVERAL PRODUCERS OF SMALL DIMENSIONS IN THE SAME AREA OF FEW PRODUCERS OF BIGGER DIMENSIONS." - INDUSTRIAL DISTRICTS BY ALFRED MARSHALL 1892

• "HIGH CONCENTRATION OF FIRMS WITHIN THE SAME BUSINESS AREA, ON BOTH VERTICAL AND HORIZONTAL WAYS OF THE VALUE CHAIN." - ANALYSIS OF THE ITALIAN REGIONS BY BECCATINI 1979

• "CLUSTERS ARE GEOGRAPHIC CONCENTRATIONS OF INTERCONNECTED COMPANIES AND INSTITUTIONS IN A PARTICULAR FIELD”- ARTICLE BY M. PORTER IN HBR 1998

“A CONCENTRATION OF COMPANIES WITHIN THE SAME BUSINESS AREA ON A DEFINED

GEOGRAPHICAL AREA: COUNTRY, REGION OR CITY"

INNOVATION CLUSTER

TECHNOLOGY INNOVATION CLUSTERS

• CLUSTERS ARE COMPOSED BY COMPANIES THAT MAKE A STRONG BET IN TECH INNOVATION

• THAT LEAD THE PRODUCTION OF WEALTH IN THE REGIONS WHERE THEY ARE

• INFORMATION TECH IS THEIR PREDOMINANT PRODUCT

• BASE INVESTIGATION -> APPLIED INVESTIGATION -> DEVELOPMENT

MODEL #1 MCKINSEY• KEY ELEMENTS WHICH CONSTITUTE THE NECESSARY

CONDITIONS FOR THE DEVELOPMENT OF THE INNOVATION CLUSTERS:

• INTERVENTION OF THE BIG INNOVATIVE COMPANIES

• AVAILABILITY OF PUBLIC FUNDING

• EXISTENCE OF NEW TALENTS

• PRESENCE OF VENTURE CAPITALISTS

MODEL #2 PAUL GRAHAM• TO HAVE A TECHNOLOGY HUB, WE NEED TWO KINDS OF PEOPLE:RICH PEOPLE & NERDS

• A PLACE WHERE INVESTORS WOULD LIKE TO LIVE & STUDENTS WOULD LIKE TO STAY AFTER STUDYING

• NO BUREAUCRACY

• UNIVERSITIES

• PERSONALITIES

• NERDS

• YOUTH

• TIME

• COMPETITION

MODEL #3THE BOULDER THESIS

BRAD FELD

“LEADERS & FEEDERS”

1. THE

ENTREPRENEURIAL COMMUNITY MUST BE LEAD AND SUPPORTED

BY FOUNDERS

2. YOU NEED TO

PREPARE FOR BEING IN IT FOR

THE LONG HAUL (20 YEARS HORIZON)

3 YOU NEED TO BE

OPEN FOR ALL ON ALL LEVELS

4. YOU NEED EVENTS

ON A REGULAR BASIS TO ENGAGE PEOPLE

SILICON VALLEY A TECH CLUSTER

WHERE IS THE NEXT SILICON VALLEY?

SILICON VALLEY IS NOT THE QUESTION NOR THE ANSWER• THE LIKELIHOOD THAT A REGION WILL EVER AGAIN BE

SUPPORTED BY GOVERNMENT MONEY TO THE ORDER OF WHAT SILICON VALLEY WAS SEEDED WITH DURING THE COLD WAR IS CLOSE TO ZERO

• EUROPA = CITY + CITYNOT CITY AGAINST CITY, REGION AGAINST REGION

• EUROPA = COLLECTIONS OF CLUSTERSNOT A SPECIFIC SINGLE SMALL REGION IN ITSELF

• TEL-AVIV (SILICON WADI) IS #2 AFTER SILICON VALLEY IN TERMS OF EXITS, BUT THAT’S NOT IMPORTANT FOR THE DISCUSSION

WHAT DOES A HEALTHY INNOVATION CLUSTER NEED?

FOR NEW STARTUPS AND EXISTING INDUSTRY TO THRIVE

Driving Force

DRIVING FORCE

• FOUNDERS / ENTREPRENEURS

• VENTURE CAPITAL

• GOVERNMENT ORGANIZATIONS - PUBLIC FUNDING (MILITARY, EU, COUNTRY, STATE, CITY)

MOTIVATION

• CRISIS

• PROFIT

MANAGEMENT TOOLS

• CUSTOMER DEVELOPMENT & DESIGN THINKING

• AGILE DEVELOPMENT

• BUSINESS MODEL DESIGN

CULTURE

• RISK TAKING

• ENTREPRENEURIAL

• OUTWARD FACING RESEARCH UNIVERSITIES

• FREE FLOW OF INFORMATION AND PEOPLE

INFRASTRUCTURE

• RESEARCH UNIVERSITIES

• PREDICTABLE ECONOMIC SYSTEM

• STABLE LEGAL SYSTEM

• 24/7/365 UTILITIES

EXERCISE• BASED ON YOUR CONTEXT, HOW WOULD YOU

RATE YOUR CLUSTER OR COMMUNITY (OR THE ONE CLOSEST TO YOU GEOGRAPHICALLY) TODAY? GREEN FOR SATISFACTORYYELLOW FOR WEAKRED FOR NON-EXISTING

Driving Force

EXAMPLE

PRESENT RESULTS

EXERCISE• IN YOUR CONTEXT, SELECT A WEAKNESS OR NON-

EXISTING FACTOR

• WORK IN GROUPS AND COME UP WITH SUGGESTIONS ON HOW YOU ARE GOING TO IMPROVE THE WEAKNESS OR NON-EXISTING FACTORS

• AND CONSIDER WHICH STAKEHOLDERS NEED TO BE INVOLVED AND WHAT THEY WOULD NEED TO DO

• AND WHAT ARE YOU PERSONALLY GOING TO BE CONTRIBUTING WITH TOWARDS THE SUGGESTED SOLUTION(S)

PRESENT RESULTS

MANAGEMENT TOOLS

THE LEAN STARTUP CHANGES EVERYTHING

EVIDENCE BASED METHODOLOGIES FOR PREDICTABLE INNOVATION

NOW MAINSTREAM:MOST READ, SHARED AND DOWNLOADED ARTICLE IN THE HISTORY OF HARVARD BUSINESS REVIEW

THE LEAN STARTUPBUSINESS MODEL GENERATION

CUSTOMER DEVELOPMENT

AGILE ENGINEERING

THE LEAN

STARTUP=

DESIGN THINKING

• CUSTOMER DEVELOPMENT AND DESIGN THINKING ARE BOTH CUSTOMER DISCOVERY PROCESSES

• CUSTOMER DEVELOPMENT STARTS WITH, “I HAVE A TECHNOLOGY/PRODUCT, NOW WHO DO I SELL IT TO?”

• DESIGN THINKING STARTS WITH, “I NEED TO UNDERSTAND CUSTOMER NEEDS AND ITERATE PROTOTYPES UNTIL I FIND A TECHNOLOGY AND PRODUCT THAT SATISFIES THIS NEED”

• CUSTOMER DEVELOPMENT IS OPTIMIZED FOR SPEED AND “GOOD ENOUGH” DECISION MAKING WITH LIMITED TIME AND RESOURCES

• DESIGN THINKING IS OPTIMIZED FOR GETTING IT COMPLETELY RIGHT BEFORE MAKING BIG BETS

• BOTH MODELS WORK FOR LARGE COMPANIES -THERE IS NO RIGHT PROCESS FOR ALL TYPES OF CORPORATE INNOVATION.

THE LEAN STARTUP MANAGEMENT TOOLS

AUS DEM LEAN LAUNCHPAD CURRICULUM BEI STANFORD

WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

WHAT IS A BUSINESS MODEL?INTRODUCING BUSINESS MODEL GENERATION

BUSINESS MODEL GENERATION

CUSTOMER DEVELOPMENT

AGILE ENGINEERING

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

THE BMC IN REAL LIFE USE

BUSINESS MODEL GENERATIONHOW CHANGING A BUSINESS MODEL CREATED A NEW MARKET

AS YOU KNOW IT NOW

SO WHAT HAPPENED?WHAT DOES THE BUSINESS MODEL LOOK LIKE TODAY

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

CUSTOMER DEVELOPMENT

CUSTOMER DISCOVERY & VALIDATION

BUSINESS MODEL GENERATION

CUSTOMER DEVELOPMENT

AGILE ENGINEERING

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

1. TEST FOR THE PROBLEM 2. TEST FOR THE SOLUTION 3. ONLY LATER TRY TO SELL IT

ITERATE OR PIVOT AS NEEDED TO PROCEED FROM 1 TO 3

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

AGILE ENGINEERINGMVP, BUILD-MEASURE-LEARN IN SMALL ITERATIVE BATCHES

BUSINESS MODEL GENERATION

CUSTOMER DEVELOPMENT

AGILE ENGINEERING

AGILE ENGINEERING• MINIMUM VIABLE PRODUCT INSTEAD OF FEATURE-COMPLETE

• BUILD-MEASURE-LEARN ITERATIONS IN SMALL BATCHES INSTEAD OF VERSION COMPLETE & WATERFALL PROCESS

• GOOD ENOUGH VS PERFECT - SPEED IS OF THE ESSENCE

• DATA / TEST DRIVEN DESIGN - HYPOTHESIS TESTING

• AUTOMATED ACCEPTANCE TESTING + USER STORIES / SCENARIOSDESCRIBE WHAT WE WANT TO SEE THE SOFTWARE DO, THEN AUTOMATE THE VERIFICATION THAT THE SOFTWARE ACTUALLY DOES IT

• CONTINUOUS DEPLOYMENT, MULTIVARIABLE A/B TESTING, PAIR PROGRAMMING (XP), SCRUM & KANBAN

THE MINIMUM VIABLE

PRODUCT

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

MVP: THE SMALLEST BATCH THAT

WILL TEACH YOU SOMETHING

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

QUELLE: WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

MORE THAN ONE WAY TO MVP

THERE ARE SEVERAL TYPES OF MVPS

THE EXPLAINER VIDEO

THE LANDING PAGE

THE WIZARD OF OZ

THE WIZARD OF OZ - ZAPPOS

MVP

THE CONCIERGE

THE CONCIERGE - FOODONTHETABLE

THE PIECEMEAL

MVP

THE PIECEMEAL - AARDVARK

CROWD FUNDING

CROWD FUNDING - COOLEST: $13.4M

MVP - SEVERAL TYPES:• EXPLAINER VIDEO (DROPBOX)

• A LANDING PAGE

• WIZARD OF OZ MVP (ZAPPOS)

• CONCIERGE MVP (FOOD ON THE TABLE)

• PIECEMEAL MVP (WIZARD OF OZ + CONCIERGE)

• CROWD FUNDING (SELL BEFORE YOU BUILD)

• SINGLE-FEATURE MVP (GOOGLE)

• ETC

DEFINE YOUR MVPWHAT CAN YOU RELEASE IN ONE DAY TO START

TESTING YOUR HYPOTHESES?

HOW AND WHAT WILL YOU TRACK?

MEASURE THE DATA FROM YOUR MVP

COMPARE DATA TO PASS / FAIL CRITERIA

ACT & ADJUST ACCORDINGLY

AND TEST AGAIN

IN BUILD - MEASURE - LEARN CYCLES

ITERATE OR PIVOT AS NEEDED

RELEASING SMALL BATCHES

IN BUILD-MEASURE-LEARN CYCLES

EXERCISE: BUSINESS MODEL CANVAS & VALUE PROPOSITION CANVAS

EXERCISE• AS A CLUSTER STAKEHOLDER, USE THE VALUE

PROPOSITION CANVAS TO DESCRIBE,IN YOUR CONTEXT, WHAT ARE THE GAIN CREATORS, PAIN RELIEVERS AND PRODUCTS/SERVICES OF YOUR REGIONAL CLUSTER AND WHAT YOU THINK ARE THE PAINS, GAINS AND JOBS TO BE DONE OF POTENTIAL NEW STAKEHOLDERS AND EXISTING STAKEHOLDERS

• AS A FOUNDER OR BUSINESS OWNER, USE THE BUSINESS MODEL CANVAS TO MAP OUT YOUR THOUGHTS ABOUT YOUR BUSINESS MODEL

VALUE PROPOSITION CANVAS

BUSINESS MODEL CANVAS

PRESENT RESULTS

LET’S CONNECT:TWITTER.COM/BLACKTAR

FACEBOOK.COM/BLACKTAR LINKEDIN.COM/IN/VIDARANDERSEN

VIDARANDERSEN.COM

+ANDERSEN & ASSOCIATESCORPORATE INNOVATION & GROWTH THROUGH ENTREPRENEURSHIP + SCIENCE

YOU@PLUSANDERSEN.COM // +49 151 40 133 149 // WORLDWIDE

+A HELP CORPORATIONS WITH• INNOVATION INDIVIDUALIZATION

ADAPTING A DATA-DRIVEN, SCALABLE AND PREDICTABLE INNOVATION PROCESS TO YOUR GOALS & NEEDS: RESOURCES & STAKEHOLDER ANALYSIS, STRENGTHS & WEAKNESSES + INTEGRATION ROAD MAP & INTEGRATION MANAGEMENT AT YOUR RISK & SPEED LEVEL

• TURNKEY PRODUCTSSTARTING TODAY: YOU CAN START IMPLEMENTING THE +A INNOVATION ENGINE - IN PART OR COMPLETELY - RIGHT NOW

• TRAIN THE TRAINER: TRAINING & CERTIFICATION OF STAFFKEEPING HR & IP AUTONOMY: TRAINING AND CERTIFYING YOUR STAFF TO MANAGE YOUR INNOVATION PROGRAMS IN-HOUSE INSTEAD OF BEING DEPENDENT ON 3RD PARTIES

• HUMAN RESOURCES & TALENT MANAGEMENTFINDING THE RIGHT PEOPLE: MENTORS + DOERS (EXTERNAL DEVS & DESIGNERS TO AUGMENT TEAMS) + REAL ENTREPRENEURS IN RESIDENCE (EIR) AS MENTORS TO YOUR PROGRAM

• FACILITIESGETTING OUT OF THE BUILDING: PROVIDING AN EXTERNAL CORPORATE INNOVATION CENTER & ACCELERATOR

• INTERNATIONAL NETWORK & EXCHANGE PROGRAMCONNECTING THE DOTS: INVESTORS + MENTORS + BUSINESS INSIDERS - SILICON VALLEY + TEL AVIV & MORE

+A INNOVATION CENTER• INSOURCE OR OUTSOURCE YOUR INNOVATION PROCESS

COMPLETE OR IN PART - USING YOUR OWN EMPLOYEES

• TEMPORARY CO-LOCATIONTRY BEFORE YOU COMMIT TO INTERNAL CHANGES & RESOURCES

• TURNKEY READYSTART TODAY: TEST OUTSIDE OF YOUR ORGANIZATION WITHOUT INITIATING RED TAPE AND LOSING PRECIOUS TIME TO POLITICS

• FLEXIBLEMINIMIZE DOWNSIDE & RISK: TRY DIFFERENT THINGS, FIND OUT WHAT WORKS FOR YOU - OUTSIDE OF YOUR COMPANY BEFORE YOU IMPLEMENT INSIDE

+A INNOVATION CENTER

MENTOR NETWORK

BRAND NAMEACADEMIA

INTNL.EXCHANGEPROGRAMS

EVENT / WORKSPACE

GOVTORGANISATIONS

INTERNATIONALINNOVATION

FORA

BRAND NAMECORPORATIONS

EXCLUSIVEEVENTS

INTNL. CORP.ACCELERATOR

PARTNER

FREELANCERS &

EXPERTS

ENTREPRENEURFOR EIR

STARTUPACADEMY

INFRA-STRUCTURE

INVESTORS +ANDERSEN CORPORATE INNOVATION CENTER & ACCELERATOR

PATRIZIA TOWER

COLOGNE MEDIA PARK

RESOURCES• BOOKS

“BUSINESS MODEL GENERATION”“VALUE PROPOSITION DESIGN” (NEW!)- ALEXANDER OSTERWALDER“THE LEAN STARTUP” - ERIC RIES“THE FOUR STEPS TO THE EPIPHANY”, “THE STARTUP OWNER’S MANUAL”- STEVE BLANK “THE INNOVATOR’S DILEMMA”,“THE INNOVATOR’S SOLUTION” - CLAYTON M CHRISTENSEN“THE MOM TEST”- ROB FITZPATRICK“RUNNING LEAN”- ASH MAURYA“LEAN ANALYTICS”- ALISTAIR CROLL & BEN YOSKOVITZ“LEAN CUSTOMER DEVELOPMENT” - CINDY ALVAREZ“ANTIFRAGILE”, “BLACK SWAN”, “FOOLED BY RANDOMNESS”- N. N. TALEB“STARTUP COMMUNITIES” - BRAD FELD“REGIONAL ADVANTAGE” - ANNALEE SAXENIAN“STARTUP.NAION” - DAN SENOR

• LEAN LAUNCHPAD ONLINEHTTP://WWW.UDACITY.COM/OVERVIEW/COURSE/EP245/

• STEVE BLANK’S BLOGHTTP://STEVEBLANK.COM

• ULTIMATE LIST OF TOOLS FOR ENTREPRENEURS:HTTP://STEVEBLANK.COM/TOOLS-AND-BLOGS-FOR-ENTREPRENEURS/

• CUSTOMER DISCOVERY CHECKLISTHTTP://STARTUPWEEKEND.WISTIA.COM/PROJECTS/ZT618ZZ0R7

• CUSTOMER DEVELOPMENT VIDEOSHTTP://VIMEO.COM/GROUPS/204136

• RICARDO DOS SANTOS’ BLOGHTTP://NECROPHONE.COM/

• CUSTOMER DEVELOPMENT HACKSCUSTOMERDEVLABS.COM

• THE SECRET HISTORY OF SILICON VALLEYHTTP://STEVEBLANK.COM/SECRET-HISTORY/

INNOVATION CLUSTERS& MANAGEMENT TOOLSUNIVERSITY OF APPLIED SCIENCES AND ARTS NORTHWESTERN SWITZERLAND 25.10.2014

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