ICTD2012 Open Session on Photo Elicitation - part 2

Picturing

the Meanings of Community

Multimedia Centres

Prof. dr. Lorenzo Cantoni

Dr. Isabella Rega

Sara Vannini

NewMinE Lab

Università della Svizzera italiana,

Lugano, Switzerland

Community Multimedia Centres

are community-based facilities offering

both community radio broadcasting

and telecentre services.

(UNESCO, 2000)

Sample

What do CMCs mean to...?

• Initiating Agencies

• Staff

• Users of CMCs

• Users of Community Radio/Non-Users

241 semi-structured interviews

361 photos

361 photos

staff

users whole CMC

Photo elicitation

Photo elicitation

1. Take a picture of something that

you like of this place.

Photo elicitation

1. Take a picture of something that

you like of this place.

2. Take a picture of something that

you don’t like/that could be

improved of this place.

Photo elicitation

1. Take a picture of something that

you like of this place.

2. Take a picture of something that

you don’t like/that could be

improved of this place.

3. Take a picture of what this place

represents to you.

TC,

Radio,

CMC

59.8%

30.4%

8.8%

32.7%

55.1%

10.2%

84.9%

7.5% 7.5%

Telecentre Radio CMC

What they LIKE all (102) staff (49) users (53)

59.8%

30.4%

8.8%

58.5%

35.4%

6.2%

62.2%

21.6%

13.5%

Telecentre Radio CMC

What they LIKE all (102) Males (65) Females (37)

What they LIKE All TC RC CMC

Staff RC TC CMC

Users TC

Males TC RC

Females TC RC CMC

Staff M. RC TC

Staff F. RC TC CMC

32.3%

9.7%

58.1%

34.0%

19.1%

46.8%

30.4%

0.0%

69.6%

TC RC CMC

What they DON'T like all (93) staff (47) user (46)

32.3%

9.7%

58.1%

27.1%

11.9%

61.0%

40.0%

5.7%

51.4%

TC RC CMC

What they DON'T like all (93) Males (59) Females (34)

What they DON’T LIKE All CMC TC

Staff CMC TC RC

Users CMC TC

Males CMC TC RC

Females CMC TC

TC,

Radio,

CMC

WCM

pillars

WCM

Pillar 1: Services

Pillar 2: Facilities & Tools

Pillar 3: People Managing

Pillar 4: People Using

(Cantoni & Tardini, 2006)

«I can use and develop the skills that the trainers teach me.» Cuamba User 9 Photo 1

P1

«In our centre we have only the fotocopy machine, and I would like it to improve, so to have all the activities of a full telecentre»

Ilha de Moçambique Staff 5 Photo 2 P1

«I don’t like it because one day it can fall down on us, because it is broken, so i don’t like it»

Chitima Staff 1 Photo 2 P2

«This (photocopy) machine stopped working two weeks ago and it is not working well. According to the technicians, we have to change some pieces.»

Chiure Staff 1 Photo 2 P2

«This is my place in the telecentre, there I am next to the computer, my office is the place that I like the most.»

Dondo Staff 5 Photo 1 P3

«I came to learn computers, this is what is important, and they are teaching us very well.»

Chokwe User 7 Photo 1 P3

«It represents the study centre in the community radio of Chiure. It is where young people learn information technologies (…) futhermore, they have other activities of interest for the young people and for the community in general.»

Chiure Utente 2 Photo 1 P4

33.3%

30.4%

16.7%

32.4% 32.7%

20.4%

30.6%

26.5%

34.0%

39.6%

3.8%

37.7%

Services Tools&Facilities People Managing Users

What they LIKE all (102) staff (49) users (53)

33.3% 30.4%

16.7%

32.4%

36.9%

27.7%

16.9%

32.3%

27.0%

35.1%

16.2%

32.4%

Services Tools&Facilities People Managing Users

What they LIKE all (102) Males (65) Females (37)

What they LIKE All P1 P4 P2 P3

Staff P1 P3 P4 P2

Users P2 P4 P1

Males P1 P4 P2 P3

Fem. P2 P4 P1 P3

Users M.

P1 P4 P2

Users F. P2 P4 P1

10.8%

89.2%

3.2% 2.2%

Services Tools&Facilities People Managing Users

What they DON'T LIKE - Interviews (#93)

74.7%

25.3%

60.0%

40.0%

88.4%

11.6%

Facilities Technologies

Tools & Facilities All Staff Users

What they DON’T LIKE All P2 P1

Staff P2 P1

Users P2

• Shed light on dark spots;

• Shed light on dark spots;

• Concrete questions are better than metaphorical ones;

• Shed light on dark spots;

• Concrete questions are better than metaphorical ones;

• General guidelines for Improvement Actions;

• Shed light on dark spots;

• Concrete questions are better than metaphorical ones;

• General guidelines for Improvement Actions;

• Replicability;

• Shed light on dark spots;

• Concrete questions are better than metaphorical ones;

• General guidelines for Improvement Actions;

• Replicability;

• Ice-breaking method.

Thank You!

www.react-project.ch

www.newmine.org

lorenzo.cantoni@usi.ch

isabella.rega@usi.ch

sara.vannini@usi.ch