Fostering A Community of Collaboration and Learning (Edu Web '15 version)

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One University, How Many Accounts?

Chris BarrowsEdu Web Digital Summit “Best of Track” - July 29th, 2015

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Fostering A Community of Collaboration and Learning

Chris Barrows (@CBarrows)

Photo Credit: Sy Aybudu

Who Am I?

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Digital Communications Group

nyu.edu/digicomm

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The NYU Social Team

nyu.edu/socialmedia

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Photo Credit: Sy Aybudu

Get To Know NYU

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NYU Schools15 Schools, Colleges and Divisions

19,401 Undergraduate Students

18,990 Graduate and Professional Students

470,000 Alumni

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NYU’s Global Locations

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The Collaborative Hurdle

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Collaboration Ain’t Easy

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Politics

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Organizational Structure

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Technology

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Time

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Leadership Buy-In

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YouTube Credit: Fox Television - Futurama #eduweb15

But I have good news for you

Overcoming Hurdles

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#eduweb15

Crossing the streams is OK!

It Starts With You

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Collaboration “To Do’s”

To DoBuild Communication

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Build A Key Contact List

Include: 1. Phone Number 2. Email 3. Role | Title 4. Accounts Managed 5. Connections

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Example: Basic Contact List

#eduweb15Photo credit - Flickr User: Peter J Lambert

Example: Advanced Contact List

To DoEstablishing Relationships

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It Takes Two (or more)

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Determine Personality

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Take It Offline

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Listen and Learn

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Say “Hello”

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and “Thank You”

Say “Hello”

#eduweb15

Track Relationship Growth

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• What ideas have you provide others?

• What ideas have others provided you?

To Do Provide Value

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“How can I help you?”

#eduweb15

Giving Without Being Crushed: http://bit.ly/TimMcGiving

“What’s In It FROM Me?” - Tim McDonald@TAMcDonald

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Conduct Trainings

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Utilize Feedback

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NYU iLearn Program (Summer 2015)

To DoSupport Value w/ Data

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Data Rules

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But not everyone GETS it

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Speak Their Language

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Speak Their Language

• Be brief • Be visual • Be honest • Provide meta data

Helpful Hints

To DoEstablish A Community

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Provide Resources

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nyu.edu/socialmedia

NYU Social Media Ambassadors

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“The Social Media Ambassadors Group is designed to facilitate community amongst the members increasing knowledge, awareness, and best practices in the areas of social media at NYU.”

Provide Key Updates

Screenshot: NYU Scoop It Page #eduweb15

http://www.scoop.it/t/nyu-social-media-ambassador-share-board

Provide Key Updates

Screenshot: NYU Scoop It Page #eduweb15

http://blogs.nyu.edu/digital-communications/

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Additional Tips

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#CongratagradNYU

#eduweb15

Ted Rubin Says It Best…

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@TedRubin

Twitter: @CBarrows

Thank You!

Email: Chris.Barrows@nyu.edu

#eduweb15Photo Credit: Sy Aybudu eduwebvote.com

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