Cross cultural competence

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Cross Cultural Mind ?

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Chapter 1: What’s culture?Chapter 2: Which culture is the right one?

Chapter 3: Can I develop an understanding of other cultures?

Chapter 4: Resumé

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Let’s get started…

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Personality (individual specific//born with)

Culture

(group specific /learned)

Human Being

(Universal/Inherited/Biological)

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but Knowledge for Cultures

Trompenaar & Woolliams

But WhyNot

How

about Knowledge of Cultures It’s not

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Software of the mind (Hofstede)

Culture is a lifelong programming of thinking, feeling and acting patternsmodèle

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- familly

- neighborhood

- school

- youth groups

- workplace

- living community

Mind programming starts within the:

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Region ReligionGenerationCompanyProfession to another

Culture varies from one

Country

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Behaviour

Attitudes & Normes

Values

Perceptions

What I feel

What I think

easy to see

The Cultural Iceberg

What I do

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Values

-differs between cultures -moral principles-subjective-materialized by norms

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Norms

-- Clarifies what we can - and cannot do

-- translated values- -- rule of conduct

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When a culture is succesful values become norms.

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Which culture is the right one

My country is the center of theWorld!

China Zhongguo

UK

Middle Kingdom

Scandinavie

Midgaard

A powerful feeling.

World view perspective

Which map is the right one?

Euro- centered

This one

Pacific Ocean

Centered

This one

Or this one ?

• American Centered Worldview

Different perspectives

Different perspectives

Differences scares

Different perspectives

Our perspective

Makes the difference

Over toOver to

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Can I develop an understanding of other

cultures ?

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de-program

re-learn a new culture

You need to:

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Other approches

3R’s

- Character driven - culture -

CQ

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Recognizing cultural differences

Understanding

is the key to

succes

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Respect Accepting Complimentarity

We don't see the world as it is but the way we are

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Respect

Cultural differences are in us

Accepting Complimentarity

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Respect

Cultural differences are in us

Accepting Complimentarity

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Reconciling

Integrate differences

Share understanding of the other's position

A new way of thinking

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Charactere driven culture

Personality influences our

capacity to understand others

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Charactere driven cultureis based on:

- empathy & flexibility

- experience & attitude

- motivation, positive &

openness

- tolerance & self-knowledge

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IQ – EQ

CQ – Cultural Intelligence

The ability to be effective in adapting a new cultural environment

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having the same problems but different minds

Culture is about

.....which gives us different solutions

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Understand yourself is to understand others

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Culture &

communication hand in hand

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Well then.........

......Do you have a cross - cultural mind ? 42

Have a nice day !

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