Business Planning for New Media - Rachel Dixon

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Rachel delivers many wise words about business practises and exploitation for new media projects with a focus on Australian Media referring to the Digital Content Industry Action Agenda - “…not what the government can do…what industry can do for itself…we have got a lot of cottage industries, and a lot of really good ideas and it is really hard to find money for those ideas”.

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business planning for newmediarachel dixon

rd@handshakemedia.com.au

© 2006 handshake media pty ltd

three elements to anybusiness plan

• identifying the opportunity

•working out how to extract money from it

•working out how to leverage money frominvestors against the revenue stream

© 2006 handshake media pty ltd

what are you trying toachieve?

• are you building a business?

•what is the ultimate goal?

• are you building a product or project?

•digital content industry action agenda findings

© 2006 handshake media pty ltd

what are you trying toachieve?

• are you trying to build something that willstand on its own merits?

• are you simply building a marketing tool forsomething else?

• focusing on your goal - no matter what yousay to others - will make your goal achievable.

© 2006 handshake media pty ltd

what are you trying toachieve?

•who is your audience/market?

•what do they do with other media?

•what do they do in the rest of their lives?

•who else is interested in them?

© 2006 handshake media pty ltd

the special characteristicsof cross-media projects

•cons

•working with partners

•may not have all rights to all material for allmarkets

• larger budget required

© 2006 handshake media pty ltd

the special characteristicsof cross-media projects

•pros

•working with partners

•may have more independence (less focusedmarketing channels)

•more opportunities for marketing (moremarketing channels)

© 2006 handshake media pty ltd

community as a means ofbuilding a business

• big online content successes have allowedusers to develop a sense of community

© 2006 handshake media pty ltd

in the future all software products and services will have built-in digitalcamera support, cell phone gateways, universal messaging, real-timepresence management, personal publishing, social networking and oh -did we forget to say - web services?

but most will just patch-quilt on these functional modules, never thinkingthrough how an integrated approach can not only make it easy to useand viable, but also achieve an elegant design result, which then causesall sorts of other things to happen!

- marc canter, june 04

© 2006 handshake media pty ltd

building the business

• if you are building a website, figure out acompelling reason for people to return

• think of direct-marketing and othertechniques to attract people

© 2006 handshake media pty ltd

identify your revenuestreams

• advertising

• sponsorship

•membership

• service provision

© 2006 handshake media pty ltd

identify your revenuestreams

• affiliate relationships

• tie-ins with (richer) partners

• funding from partners

• funding from government

•what this means for sustainability

© 2006 handshake media pty ltd

identify your revenuestreams

• sms and competitions

• costs of working with partners

• licensing

•monitoring and regulatory issues

© 2006 handshake media pty ltd

identify your revenuestreams

• IP licensing/sale

• pros and cons

© 2006 handshake media pty ltd

identify your revenuestreams

•will your models translate internationally?

•does it matter?

© 2006 handshake media pty ltd

identify your revenuestreams

•hybrid models are most robust, but arehardest to articulate well

© 2006 handshake media pty ltd

identify your costs

• the more partners you have, the moreexpensive it gets

• staffing/skills development

•ongoing costs (eg web)

• infrastructure

•marketing (local)

•export costs

© 2006 handshake media pty ltd

rights and IP protection

• the downside of outsourcing

•managing risk

• the fast/cheap/good triangle

• recording and maintaining IP

•extracting value from assets

© 2006 handshake media pty ltd

cashing out

•what investors look for

•what happens when you find an investor

•what do you do after you’ve found one

•how not to go broke before then (noblefailure is still failure)

© 2006 handshake media pty ltd

the shape of things tocome

• the rise of so-called DLA’s

• customised content (more ajax etc)

•personalisation and sharing/personal branding

•wireless changes everything

•possible regulatory/commercial threats toinnovation

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