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North Yorkshire's Library Outlet Model. Chrys Mellor
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North Yorkshire’s Library Outlet Model
Presentation for Alternative Governance and Outsourcing briefing
27 July 2010
Chrys Mellor / Juliet Pudney
Introduction
•North Yorkshire - England’s largest county
•Challenge - how to get services to rural areas
•Opportunity of invest to save money enabling us to test the market with alternative models
The outlet model aims to integrate a library facility into other community venues such as village halls, community centres, extra care facilities etc.
The library service provides:•books and shelving and dependant on location
•self-issue machine •networked PC.
Local people run the service with advice and professional support from library staff.
Our experience so far
•One size does not fit all
•5 outlets ranging from a deposit collection in a community pub -
Hudswell
to a Community Partnership taking over a small branch library in Hawes
In between we have – North Stainley village hall
•Self –issue machine •6 core hours per week, staffed by volunteers, •used by local school,•open when other events on
Bainbridge Extra Care Housing
•Self-issue machine •PN computer•Open 9am - 9.30pm, 7 days a week
Volunteers at Bainbridge demonstrating use of self issue machine.
Local school children trying out the self issue machine
• Self issue machine• Two PN computers• 32 core hours
14 hours staff18 hours Hub
volunteers
Grassington Hub
Service Agreement
•Quality standards •Targets •What the library service will do•What the outlet volunteers will do
Volunteers•Recruited and supported by the partner organisation•Act as facilitators, ensuring the library is open at core times and assisting users
Lessons learned
•It takes longer then you expect!•Enthusiastic local group essential•ICT costs high •One size does not fit all•Opportunistic vs strategic
The future ????
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