Working Without Walls BenHaines 091213 · Week 2 ‐ Changed phone policy to allow BYOD ‐...

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Ben HainesVP IT/Chief Information Officer

Working Without Walls

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The convergence of cloud, social, mobile and information into a unified set of forces is shaping almost every IT‐related decision.Gartner

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Mobile WorkersExpected by 2015

(2x today)

1.3B

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Why does this matter?

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2015DoublingUser Base for Information Technology

TODAY

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It’s a seismic shift for the entire landscape.

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NEWARCHITECTURES

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10

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• Vertically integrated• Closed• Proprietary• On premise• Vendor lock-in

FROM

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NEWMINDSET

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“You only gain an edge over rivals by having or doing something that they can’t have or do.”

-Nicholas CarrIT Doesn’t Matter

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• Physically managing technology

• Cost center• No differentiation

FROM

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Four Faces of the New “CIO”

Courtesy of R Wang & Associates 2011 

ChiefInfrastructure

Officer

ChiefIntelligence

Officer

ChiefIntegration

Officer

ChiefInnovation

Officer

The NewC ”I” O

Internal Focus

Techno

logy Savvy

External Focus

Busin

ess S

avvy

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NEWPLATFORMS

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50%

0%

70%

60%

40%

30%

20%

10%

80%

90%

100%

1989 1991 1993 1995 1997 1999 2001 2003 2005 2007 2009 2011

Market S

hare of P

ersona

l Com

putin

g Platform

s by

Ope

ratin

g System

s  (%

)

19771975 1979 1981 1983 1985 1987

Global Market Share of Personal Computing Platforms by Operating System Shipments, 1975 – 2012E

Source: KPCB, Asymco.com (as of 2011), Public Filings, Morgan Stanley Research, Gartner  for 2012E data. 2012E data as of Q3:12   

Other

TRS‐80

Commodore

Atari

Amiga

Wintel

Apple

Android

1983Wintel – 25%

1998 ‐ 2005Wintel – 96%

2012EWintel – 35%

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44 billion mobile app downloads by 2016.

ABI Research

The number of enterprise-relevant apps has doubled in the past year.

research2guidance

More than half of info workers use 3+ devices for work.

Forrester

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• Wintel monopoly• Built for the desktop• Hard to use, complex• IT dictated

FROM

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The New World ‐ Heterogeneity

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IT’s Reaction to Change

Torben Rick July 2012

Self Esteem

Time

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“The convergence of cloud, social, mobile and information into a unified set of forces is shaping almost every IT‐related decision.”

‐ Gartner

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Transform Your Legacy To Enable Working Without Walls 

Do you have the right team in place?

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2010Q: How do we get data to our mobile workforce?

Challenge: Everything is behind firewall built for PC

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Transformation Timeline

Week 1‐ New File Collaboration Solution‐ Switched from Black Berry to iPhone

Week 2‐ Changed phone policy to allow BYOD‐ Implemented Mobile Device 

Management Solution

Week 6‐ New web based email solution 

implemented

Week 12‐ Single Sign on solution implemented‐ New Helpdesk Software implemented

Week 32‐ Implemented new Hosted 

Infrastructure‐ Decommissioned old data center 4 

weeks later

Week 42‐ New CRM and Analytics Platform 

Implemented for Sales

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Cloud Based Solutions Are AMajor Enabler

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Simple

Open

Mobile

Social

Secure

End user demand driving new apps

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OUR VISION:Share, manage and access your 

content securely from any device, anywhere

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OpenPlatform

Enterprise Mobility

File System Consolidation

ExternalCollaboration

13k seats 1k seats 2k seats50k seats

Diverse use cases

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Global enterprises trust Box

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