What is Governance? Policies, Business Rules, Org Structures Control Process Standards Work Values ...

What is Governance?Policies, Business Rules,

Org Structures &Control Process Standards

Work Values &Code of Code

(behaviour rules)

Legislative RulesStatutory Reporting Ethics & Social Responsibility

CONTROL & RISK MGT METHODS & SYSTEMS

Processes Behaviours

Legislative Compliance

Ethical Practices

Decision Making

What is IT Governance?

Formulation of IT Strategy

Deployment of IT Strategy

CONTROL & RISK MGT METHODS & SYSTEMS

SUPPORTING THE

Van Grembergren , 2002

What is IT Governance?

Via Process Standards

Via Leaders’ Examples

IT Governance Institute, 2003

What is IT Governance

Luftman et al, 2004

Decision Making Guidelines – Who, Why, How

Why IT Governance?

Legislative Compliance eg Government Regulations

Avoid being disadvantage in national/global competition by

Making decisions that are likely to bring successes

than failures

Too many large IT failures

Too much escalating IT costs by

Leveraging proven & reusable process

standards to ensure efficiency & high

productivity

Other Reasons for IT Governance

ACCOUNTABILITYCONTROL WORKS

Within Budgeted Costs

DeliversBest Value

Prevent Fraud& organised

Crime

Prevent Unethical Practices

Prevent Business /

Project Failures

TRANSPARENCYTRACEABLE AUDITS

ITIL – Service Provisioning & Management Standards

COBIT

Controls for

TMForum

eTOMEnhanced Telecom Operations Map

Universal Service Management Body of Knowledge - USMBOK

IT Governance Tools

ANYTHING THAT SETS CONTROL & RISK MGT

STANDARDS

Organisation Project Management

Standards

Enterprise Architecture

Standards

Budget & Quality/Testing

Systems

Shared Risk Management

Responsibilities

Project Steering Committees or

Governance Boards

Cross Career Development

CEO-CIO Reporting

Relationships