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WELCOME TO THE EU SME CENTRE WEBINAR SERIES

A project funded by the European Union

OPPORTUNITIES FOR ONLINE EDUCATION

FOR EUROPEAN SME’S

A project funded by the European Union

Victor Wong, June 19 2014

Raise your hand if you can hear me!

www.eusmecentre.org.cn enquiries@eusmecentre.org.cn

www.eusmecentre.org.cn info@eusmecentre.org.cn

Please submit your text questions and comments using the Questions Panel

Purpose

• The EU SME Centre in Beijing is a project funded by the European Union

• To assist European SMEs to export to China and establish, develop and maintain commercial activities in the Chinese market

• Free, confidential information and advice, and practical support services

The EU SME Centre - Services

Ask the expert Consultations Publications

Trainings Webinars Events

E-learning Databases Hot-desking

Our Speaker

Victor Wong is a recognized expert in the education and technology sector with over 15 years combined experience

Co-founder of kids mobile education startup SmarTots

Previously, co-founder of China’s largest online English learning social network Speak2Me

Experience in planning and implementation of online education strategies for large corporations, SMEs, non-profit, schools and government agencies in Asia and North America

Agenda

State of the China online education market

Online Education for Business

Business online education case studies

Q & A

State Of The China Online Education Market

Education

Success

Investment In Education

About 4% of China’s GDP is invested in education

Almost $375 Million USD

China Korea Japan

30% 22%

10%

Percent of Household Income Spent on Education

90% of families demand high-quality, low-cost education

Supply of low-cost education is not always high-quality

Online Education

Creates a virtually unlimited supply of education

Much more cost-efficient

The Problem The Solution

Online Education As A Solution

32%

28%

18%

10% Freedom of Time

Freedom ofPlaceCost-Effective

PlentifulCourses

Benefits of Online Education

Source: 2013-2014 Online Education User Behavior

Analysis Report In China, PR Newswire

China: A Growing Market

Willingness to purchase has increased

Growing affluence of the general public

Increased competition of getting into college and university

Since 2011, 10 Chinese Online Education companies received investments

In 2011, market scale for Online Education was ¥60 Billion

36 39

45

52

59

67

78

0

10

20

30

40

50

60

70

80

90

2008 2009 2010 2011 2012 2013 2014

China Online Education Users (2008-2014)

Note: Numbers are in billions.

Source: The boom of China’s online education market, Marketing China

31.0% 28.8%

17.8%

12.4%

4.2% 4.0% 1.8%

0%

5%

10%

15%

20%

25%

30%

35%

Uses For Online Education

Source: 2013-2014 Online Education User Behavior Analysis Report In China, PR Newswire

Academic Distribution Online Education Users

15.9%

77.2%

6.9%

JuniorCollegeProfessionalsOthers

Source: 2013-2014 Online Education User Behavior Analysis Report In

China, PR Newswire

Tools of Online Education

1-1 Tutoring Chatting Educational Games

Video on demand

Mobile Online Tests Massive Open Online

Course

Blended Learning Solutions

29.7%

20.9% 18.8%

15.6% 13.3%

1.7%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

Video-On-Demand Courseware Apps One-to-manyLive

One-to-one Live Others

Popularity of Educational Tools

Source: 2013-2014 Online Education User Behavior Analysis Report In China, PR

Newswire

Major Players

Non-Educational Big Players

The lucrative educational market has attracted big players from the non-educational sectors

Online Education For Business

China Businesses Are Moving Online

Source: 2013-2014 Online Education User Behavior Analysis Report In China, PR Newswire

1. Reduced Productivity Cuts - The employees don’t have to leave and are available if needed.

2. Cost Effective - The employer doesn’t have to pay for traveling, lodging or daily allowance.

3. Uniformity - All employees are given the same education, even in geographically scattered companies.

Advantages For The Employer

1. Time Efficient - By using e-learning you can study when it suits you, for as long and as often as you want.

2. Simplicity - Since the student can study and repeat at any time the learning is easier.

3. Private – Student can ask questions and not “lose face” to their peers

Advantages For The Student

Advantages of Online Education

Scale and Engagement

Integrated Learning

Measurable Results

Scale And Engagement

Time efficient – one teacher will be able to teach a bigger amount of students compared to offline classrooms

Anyone can learn anytime, anywhere – learning is on the go

Integrated Learning

Learning therefore has a purpose, it aids the daily working process

Employees will perfect their skill by practicing during work and off work

Immediate returns of learning investment for the learner = Results

Measurable Results

Effectiveness of the systems:

Participation

Activities on an individual level

Effectiveness – how well employees are adapting to the lesson

Key trends

1. Shorter time

2. Media-Driven

3. Being Social

4. On-Demand

5. Blended Learning

6. Mobile

7. Gamification

8. Big Data

Key trends

Shorter time - learn in 2 to 15 mins compared to 30 to 120 minutes

Media-Driven – increase use of audios and videos

Key trends

Being social- collaborating and sharing ideas with others online

On-Demand – personalized for the learner’s needs

Key trends

Blended learning – learning both offline and online

Mobile – available whenever and wherever

Key trends

Gamification – using simulations and games for realistic business-driven situations

Big Data – observe how individuals are learning, using learning management systems

Business Online Education Case Studies

F&B Business

Problem – employees are having difficulty remembering what’s on the menu

F&B Business

Solution All employees can access flashcards on Quizlet to help memorize menu

Online tool lets employees study menu anywhere and anytime

Employer posts up board to show progress of employees on Quizlet

Company will reward top ranked employees with small rewards

Language Learning

Problem – employees at SmarTots can only speak Chinese and employer would like them to learn English

Language Learning

Solution Offered online English courses to anyone who wanted them

Employees had to commit to two classes a week or courses would be taken away

Arranged at least two meetings a week had to be conducted in English and every employee was required to speak

“Most Improved English” award was created

Gothia

Problem – Company is having trouble implement lean manufacturing processes consistently across multiple locations

Gothia

Solution Gothia Logistics created a special course combining existing courses

Provided on-site training in combination with online courses

Worked with company to assign managers who were class leaders

Managers and workers were required to take the same classes

Upon completion, students were given diplomas

Checklist for First Project

Find simple training problem

Create a basic course/quiz

Make the results measurable

Use healthy social competition

Add rewards (gamification)

www.eusmecentre.org.cn enquiries@eusmecentre.org.cn

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