Welcome. 2015 Housing Forum Collective Impact & Meaningful Partnerships: How to Build a Strong...

Welcome

2015 Housing ForumCollective Impact & Meaningful Partnerships:

How to Build a Strong Continuum

Mission and PurposeBrian Davidson, Vice President, Van Metre Homes

HomeAid Board President

HomeAid MissionHomeAid Northern VA builds new lives for homeless families and individuals through

housing and community outreach.

Our projects offer significant cost savings on construction retail costs that allow service providers to redirect their

limited funding back into their programs.

Greetings from VHDAMario Wells, Community Outreach Specialist

Virginia Housing Development Authority

Welcome & Introductions

Stephanie Berkowitz

President & CEO, Northern Virginia Family Service and HomeAid Board Member

Karen ClevelandFacilitator

HousekeepingBreakfast

BathroomsSurveys

InterviewsRegistration Sheets

Questions•Impact: How do we measure it?•How do we make partnerships work within and across sectors?•Breaking down barriers: How do we work across jurisdictional lines?•How can we really collaborate?

Healthcare:Connections for Hope Partnership

Greg White, Chief Operating Officer,Cornerstones

CONNECTIONS FOR HOPE PARTNERSHIP INTEGRATED HEALTH

AND SOCIAL SERVICES

August, 2015

Lack of integrated community services impacts stability of community members

If we strengthen connectedness, increase self-sufficiency, and provide health services to community members through integrated services and cross-sector planning and program implementation…

Which means improved stability of the community as a whole.

There will be better outcomes

for community members…

Assumptions Problem Statement

Connections for Hope PartnershipSimple Theory of Change

Our VisionA community where families and individuals are:

Our Mission To promote good health, self-sufficiency and full participation in community life with low-income families and individuals in the Greater Herndon-Reston area.

We Value

• Partnership• Diversity• Excellence• Prevention• A Focus on Outcomes• Sustainability

Partner OrganizationsThe partners of C4HP, each with their own core competency, are co-located near the corner of Elden St. and Alabama Dr. in Herndon. They are:• Cornerstones (Managing Partner)• Computer CORE • Empowered Women International• HealthWorks for Northern Virginia• Herndon-Reston FISH• Literacy Council of Northern Virginia• Just Neighbors• Vecinos Unidos• Fairfax County

• Use a collective impact approach to bring together capacities of nonprofit, government, corporate, faith, education, and community residents to achieve the vision.

• Integrate health and human services with a focus on children, youth, and adults.

• Leverage our core operating capacity which currently includes 9 human-services partners and over 20 collaborative programs co-located in Herndon.

• Establish a robust data collection system that feeds into a constant process of evaluation.

How We Do It

Backbone Organization

• Guide vision and strategy• Support aligned activities• Establish shared measurement practices• Build public will• Advance policy• Mobilize funding

Cornerstones is the Backbone for C4HP, but Fairfax County plays an equally important role in the above.

Connections for Hope PartnershipCollective Impact Initiative

What is Collective Impact?Joint planning, action, and evaluation,

which results in positive and measurable change for people and places

Occurs when actors from different organizations and sectors commit to a common agenda for solving specific social or environmental problems

5 Conditions of Shared Success

• Common Agenda• Shared Measurement Systems• Mutually Reinforcing Activities• Continuous Communication• Backbone Support

3 Priority Goals/Objectives Identified• Goal #1: Services Navigation and Integration (Completed)

– Individuals and families access a coordinated range of service providersObjective:

Assist individuals and families in accessing preventive services and supports before crisis occurs

• Goal #2: Better Health Outcomes with Social Service Supports• (PLANNING STARTED)

– Adults access a primary medical home and receive comprehensive careObjective:

Provide assessment and coordinated care to adults with chronic conditions like diabetes and hypertension

Target: Maintain or Improve the HBA1c level for 50 pre-diabetic patients who receive full array of relevant social service supports. Compare informally to improvement of 50 patients not accessing full array of social service supports.

3 Priority Goals/Objectives Identified• Goal #3: Workforce Development

– Adults secure stable employment (IN PROCESS)Objectives: Adults from C4HP Partner programs…

1. Focus on pathway employment, “filling the skills gap” in three sectors: Healthcare, IT and accounting/finance

2. Assist adults in reducing barriers to employment and acquiring 21st century workplace skills required by local employers

3. Assist adults in obtaining job readiness, career assessment, search and placement support, as well as entrepreneurial support.

4. Work through cross-sector Advisory Work Group

Cross-Sector Representation

C4HP Employment Advisory Work Group includes representatives from:

» Nonprofits» Fairfax County» Businesses» Education» Faith Community» Philanthropy» Community» Client

How do we evaluate impact?• Cornerstones is embarking on Year 2 of a grant with Urban

Institute/World Bank on measurement and evaluation

• Urban Institute Technical Assistance has helped C4HP partners look at processes and outcome data more closely ultimately resulting in a better picture of the impact of C4HP on the clients and the community we serve.

• Cornerstones received the pro bono assistance from Canvas Solutions Inc. to develop electronic intake and assessment forms which can be deployed on mobile devices. This platform has improved our data collection requirements.

• Cornerstones received pro bono assistance from Upper Quadrant to develop cloud-based solutions that enable better data reporting and analysis. This platform has increased our capacity to measure program impact on clients we serve.

HealthWorks for Northern Virginia Comprehensive Health Care

• HealthWorks Herndon provides on site behavioral health services – case management, therapy, psychiatry

• HealthWorks provides access to comprehensive oral health care in Leesburg center

• HealthWorks Herndon and Leesburg have dedicated counselors to provide education and enrollment assistance to patients eligible for health insurance Marketplace

• Purposeful navigation and linkage ensure successful utilization, coordination of care, and evaluation – Services Navigation and Community Case Mgrs. at C4HP Office have access to electronic medical records where doctors can make referrals for social service needs, social service notes go in medical record, and health and social determinants are addressed in an integrated partnership.

Successful Outcomes ExamplesIntegrated Health and Human Services

• Clinical outcomes improve when psychosocial stressors identified and addressedExample: Patient becomes compliant with medical treatment and keeps appointments when enrolled with transportation assistance

• Utilization of community services improves when client is healthyExample: Patient who is feeling better attends job training and ESOL classes

Public-Private Partnerships

• Within HealthWorks, Fairfax County delegated staff ensure seamless assessment and linkage to and from County services

• Public Health Liaison Nurse• Assessment Therapist, Community Services Board• Access to Designated Eligibility Worker

• Multiple public and private wrap around resources available at 2nd floor Connections for Hope Partnership office and across street at HNRC

For More Information Contact:

Sarah NewmanDivision Director, Self Sufficiency and Community PartnershipsCornerstones 1141 Elden St., #200Herndon, VA 20171703-429-5010

Carol JamesonCEOHealthWorks for Northern Virginia1141 Elden Street, Suite 300Herndon, VA 20170

(703) 429-4958(703) 304-2307cellcjameson@hwnova.org

HungerPam Ryan

Director, Anti-Hunger ProgramsNorthern VA Family Service

EmploymentJen Stein

Employment Services Coordinator, NVFSMica Varga

Community Recruiter, Brickman ValleyCrest

Investing in Families • Strengthening Communities

LinkUp FairfaxLinkUp FairfaxSuccess through PartnershipSuccess through Partnership

Jen Stein, NVFS

Mica Varga, Brickman ValleyCrest

Investing in Families • Strengthening Communities

What is LinkUp Fairfax?What is LinkUp Fairfax?

• Collaborative workforce pilot program administered by Northern Virginia Family Service in partnership with Cornerstones

• Clients come from Bridging Affordability, pulled from 13 agencies

• Every client faces multiple barriers to employment

Investing in Families • Strengthening Communities

How do we succeed?How do we succeed?

LinkUp services Improved

economic stability Increased

housing stability

• Employment coaching for every client• Work with case managers to coordinate needed services

with other community-based agencies• Working with businesses to understand their needs• Helping businesses find applicants that are ready to work

Investing in Families • Strengthening Communities

Success through partnershipSuccess through partnership

Qualified Candidates

Community Partners

Local Businesses

LinkUp Fairfax links…•Businesses to candidates who have received training in job skills, such as customer service and business communication•Businesses to community partners who can help them stand out for commitment to building a strong workforce

LinkUp Fairfax links…•Candidates who are motivated to make a positive change in their lives to businesses looking to hire people with their skills•Candidates to community partners who can help provide education, training, and resources for successful career growth/transition

LinkUp Fairfax links…•Community partners to new businesses interested in working as part of a caring community•Community partners to motivated candidates looking to expand their skills

Investing in Families • Strengthening Communities

A sampling of partnersA sampling of partners

Investing in Families • Strengthening Communities

Brickman ValleyCrestBrickman ValleyCrest

• A new partnership with an exciting mission, Brickman ValleyCrest is piloting a Community Engagement Program to employ clients with barriers to employment

Investing in Families • Strengthening Communities

Brickman ValleyCrestBrickman ValleyCrest

• Commercial Landscaping• Community Recruiting Strategies

– Churches, Nonprofits, Schools, Immigrant Groups• Case Study: Texas

– Community Bike Paths• What if a private employer can remove barriers in

order to reach the RIGHT candidates?• Can an employer provide accommodations to receive

better candidates?– In Northern Virginia, top two barriers:

• Transportation• Language

Investing in Families • Strengthening Communities

Questions?Questions?

Jen Stein

Employment Services Coordinator

jstein@nvfs.org

571-748-2883

www.nvfs.org

Mica.Varga@brickmanvalleycrest.com

571-758-8779

www.brickman.com

Mica Varga

Community Crew Recruiter

HypothermiaJerrianne Anthony

Executive Program Director,Volunteers of America Chesapeake

Collective Impact & Meaningful Partnerships:

Collective Impact & Meaningful Partnerships:

Collaborating with Faith Based OrganizationsCollaborating with Faith Based Organizations

Collective Impact & Meaningful Partnerships

“ For I was hungry and you gave me food, I was thirsty and you gave me drink, I was a stranger and you welcomed me,  I was naked and you clothed me, I was sick and you visited me, I was in prison and you came to me. And the King will answer them, 'Truly, I say to you, as you did it to one of the least of these my brothers,[a]you did it to me.’

-Matthew 25:35-36, 40

“The Believers, men and women, are protectors one of another: they enjoin what is just, and forbid what is evil: they observe regular prayers, practice regular charity, and obey Allah and His Messenger. On them will Allah pour His mercy: for Allah is Exalted in power, Wise.”

-Quaran 9:71

1 DEVELOPING RELATIONSHIPS

PARTNERING ACROSS SECTORS

BREAKING DOWN BARRIERS

COLLABOARTIVE MODELS

OVERVIEW

2

3

4

1

Identify the

Need 2

Determine

Capacity

3

Develop a

plan to

address the

need

4Locate the

right person to make the

pitch

Developing Relationships

Connect with a Change Agent

Set-up a Meeting

Pitch Your Plan

Know your universe

Know your change agent

Have a solid plan

Desired OutcomeSolid commitment from your faith community on how they

will help your organization build capacity

Developing Relationships cont.

Research Faith Based

Organizations

Partnering Across Sectors

Ending homelessness calls for an unprecedented level of collaboration between

public and private sectors in order to prevent and end

homelessness.

Breaking Down Barriers

• Emphasize how partnering will benefit both parties

• Educate your community• Incorporate strategies in your plan to

alleviate fears• Report your progress • Be willing to evaluate and make

changes

Collaborative Models

• Fairfax County Hypothermia Model For more information visit:

http://www.fairfaxcounty.gov/homeless/hypothermia-prevention/

• Bailey’s Crossroads Community Shelter’s Safe Haven Program For more information visit: http://www.fccfc.org/safe-haven/safe-haven/?view=mobile

Thank you for attending

Jerrianne Anthony, MPAVolunteers of America Chesapeake

janthony@voaches.org

Questions•Impact: How do we measure it?•How do we make partnerships work within and across sectors?•Breaking down barriers: How do we work across jurisdictional lines?•How can we really collaborate?

What can HomeAid do to help you?

Closing Remarks & LunchStephanie Berkowitz

Thank you!