Watech.wa.gov A New Brand for Government. watech.wa.gov Clear metrics for our three challenges: o...

watech.wa.gov

A New Brand for Government

watech.wa.gov

• Clear metrics for our three challenges:o How happy are our employees? o How good are our services?o How happy are our customers?

• How much are we trusted by the authorizing environment?

watech.wa.gov

Workplace culture strategyPhysical space to influence culture• OFM Facility projects• Employee space survey

How we organize• Self-organization experiment• Employee survey run by Harvard

How we market ourselves• Job announcement templates• Partner with WaTech HR/State HR

How we hire• Stronger emphasis on hiring for culture• Partner with HR on culture process

watech.wa.gov

Physical Space

watech.wa.gov

Physical space outcomes thus far• Space has been reconfigured four times in five days• Current expenditure $600• Have increased density by 25%– From 8 cubes to 10 desks– Avoiding approximately $16k/year in space costs

watech.wa.gov

How we organize• E-gov experimenting with Holacracy• Partnering with Harvard Business

School• Instead of organizing power and

authority, we organize work.• There are no managers in e-gov but

everyone is a leader.• People know what to do—let them

do it.• Check out our blog http://

ocio.wa.gov/holacracy-blog

watech.wa.gov

The New Brand• #WhyWeWork– We make a difference in

the world

• #HowWeWork– A workplace culture

that is 2nd to none– Our employees are

empowered– The environment

supports the employees– Fun is a force multiplier

watech.wa.gov

TimingCreate demoe-gov space

Aug 2015

July2015

Dec2016

Dec2015

July2016

CreateSeattle

space testSept 2015

EvalSeattle

space testSept 2015

OrganizationExperkickoff

Oct 2015

OrganizationExpereval

Oct 2015

Spacesurvey

Harvardemployee

survey