VISIBILITY THAT’S VISIONARY - Bison€¦ · MC18 TC25 TC70, TC70x WLAN TC75, TC75x WWAN MC55A LAN...

VISIBILITY THAT’S VISIONARY

A CORPORATE OVERVIEW

PETER PEINSOLD, SENIOR ACCOUNT MANAGER

ZEBRA SPOTLIGHT

2

R&D spend

10%+ of Sales

~$3.65BGlobal Sales

~7,000 Employees

Worldwide

4,500+US & Int’l

Patents Issued

and Pending

45+ YEARS OF INNOVATION

3

First All-touch

Android Inventory

Solution. Increases

Productivity by 14%.

First Hands-free Enterprise

Mobile Computer with

Advanced Voice

Recognition, Head

Gestures, and Video

Streaming

First Rugged

Enterprise

Digital Assistant

First Rugged RFID

Handheld and First

Enterprise Digital

Assistant (EDA)First Thermal Printer

for On-demand

Barcode Labeling

Founded as Data Specialties by

Ed Kaplan and Gary Cless

First Handheld

Laser Barcode

Scanner

First Commercial

Spread Spectrum

WLAN

First Barcode

Printer

First Laser-Scannable

Two-dimensional Barcode

First Wearable

Computer

First Mobile RFID

Printing Solutions

Only Migration Path

to Modem OS for

Legacy Windows

ApplicationsFirst Smart

Environment

for Thermal

Printers

1969 1982 1986 1989 1991 1997 2004 2008 2013 2015 2016 >>>>

First IoT Platform for Enterprise

Applications (Zatar)

ZEBRA SCANNER OVERVIEW

4

HANDHELD

FIXED

LS2208 DS4308DS8178

LI4278

DS9208

DS9808

DS457

MC3190Z MC9190ZRFD8500 FX9500FX7500

SOFTWARE SOLUTIONS

MP7000

RFID

LI2208 DS4800CS3070

DS9808R123Scan

SMS

CS4070

DS7708 MK3/4000 CC5000-10/15/22

DS8108

DS36XX

Wartung- und Service

OVERVIEW

5

Printers & Services

Industrial High Performance

& Midrange

CardMobile

Desktop

Kiosk

Print EnginesRFID

Encoders

Supplies Management

Etiketten / Farbbänder

Supplies Card Printer

Link-OSZebra

NetBridge

ZebraOneCare

RETAIL HOSPITALITY, HEALTHCARE

FIELD MOBILITY, DSD, PARCEL POSTMC40HC, FIPS

SB1HC, FIPS

TC20 TC25MC18

TC70, TC70x WLAN

TC75, TC75x WWAN MC55ALAN ONLY, FIPS

MC67Base, NA, Dual WAN

ZEBRA MOBILE COMPUTER PORTFOLIO

ET50

ET558”, 10”,

Win 8.1, Android

BUSINESS TOOLS PRODUCTIVITY TOOLS MANAGEMENT TOOLS DEVELOPMENT TOOLS

WorkForce Connect

TekSpeech Pro

SmartDex

SimulScan

All Touch TE

Swipe Assist

PowerPrecision

Enterprise Keyboard

DataWedge

App Gallery

StageNow

EMM Toolkit

Enterprise Home Screen

Enterprise Browser

EMDK for Android, Xamarin

Mx Mobility Extensions - Superior Security, Manageability, Data Capture, And Connectivity

Mobility DNA

Healthcare:

MC2100

WAREHOUSE, MANUFACTURING, BACK OF STORE

VC70FIPS

WT41N0RS419/507

WT6000RS6000, RS4000

Workabout Pro 4

8595MC32/MC33Brick, Gun, Rotate, MC31 UHF

MC9200Hazloc, MC91 UHF

VH10F, NB

OmniiXT15NI, F, NB

VC80TC8000

TC51 WLAN

TC56 WWAN

• Over 200% YoY growth in Android units shipped

• 60% of Zebra Retail and Field Mobility products

ship on Android

• Top selling: MC40, TC55, TC70, TC75

BROADEST RUGGED

ANDROID PORTFOLIO IN THE

INDUSTRY

65%Rugged Android

Market Share

WIDESPREAD ADOPTION OF ANDROID WITHIN THE INDUSTRIAL HANDHELD MARKET

Industrial Android • 150+% Growth YoY In Overall Industrial Handheld Shipments

• Over 54 Android Devices Now Available from 14 of 19 leading Industrial Handheld Suppliers

• Android with 80+% of Overall Mobile OS market Is Well Supported In A MSFT Infrastructure

Transitioning your channel to

Android is essential for growth

Leverage Developer tools and

Professional services support

MOBILITY DNA• Mobility DNA provide customers with enterprise grade capabilities for a simplified, integrated and more

secure solution.

• Mobility DNA is designed specifically for Zebra Mobile Computers

BUSINESS TOOLS PRODUCTIVITY TOOLS MANAGEMENT TOOLS DEVELOPMENT TOOLS

Worker Worker Administrator Developer

Lower risk and expense with purpose built

ready-to-use enterprise applications.

Gain tighter security, enhanced

productivity, and an enriched experience

Make the management experience easy

and efficient.

Enable developers to easily access device

value adds regardless of development

tools or preferences.

MX FOR SUPERIOR SECURITY, MANAGEABILITY, DATA CAPTURE, AND CONNECTIVITY

EMCPRODUCT PORTFOLIO

ANDROID ENTERPRISE

WITH MX

EVOLUTION OF MOBILE

DEVICE MANAGEABILITY

RAFAL FIRLEJCZYK, SE ZEBRA SCHWEIZ

Other

MDM

EVOLUTION OF MOBILE DEVICE MANAGEABILITYSecurity, Usability and Manageability

• Android was designed to be CLOSED by default

• This can be traced to its origin as a Phone OS and the mandate to avoid compromising the Phone experience

• Many management tasks could only be done by the Device User or by OEM-signed apps

• This was GOOD for security,but a HUGE barrier to manageability and lead to aproliferation ofproprietarysolutions

• Windows CE was designed to be OPEN by default

• This can be traced to its origin as a general purpose OS and the fact that mobile security was not yet a key requirement

• Most management tasks could be done by ANY app

• This was GOOD for manageability, but raised MAJOR security issues that had to be dealt with over time, often by the MDMs

Android for LoB Applications

The Enterprise is the Device

Owner

As such, the Enterprise needs a

scalable way to manage devices

to ensure they are configured in

a manner that meets business

needs and as is less at risk from

Device User mistakes

MAKING ANDROID ENTERPRISE READY SINCE 2012

Source: https://developer.android.com/work/cosu.html

Android for Consumers

The User is the Device Owner

Configuration of the device is manually done by the User, via the in-device Settings UI.

MX was created to fill the

Enterprise “Manageability Gap”

for Zebra Android devices, by

giving access to:

• Privileged functions that would

otherwise require an MDM Agent

to be signed

• Proprietary functions that would

require an MDM Agent to be

OEM specific

EVOLUTION OF MOBILE DEVICE MANAGEABILITY

Zebra MX – Proprietary is better than nothing

Zebra created MX to fill the

Enterprise “Manageability Gap” for

Zebra Android devices

GI

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ZEBRA ANDROID PATH

New Android OS is

released by Google

Chip Vendor

(QC) ports it

Zebra gets the BSP , adds

the enterprise /HW features

Zebra ports bug fixes/

security patches/ stability

fixes to new version

Zebra tests and releases the

new Android Version

DNA

SW ARCHITECTURE

ZEBRA DNA:

GENETIC CODE THAT DIFFERENTIATES ZEBRA

BUSINESS TOOLS

MANAGEMENT TOOLS

DEVELOPMENT TOOLS

PRODUCTIVITY TOOLS

MOBILITY DNA

VISIBILITY TOOLS

MANAGEMENT TOOLS

DEVELOPMENT TOOLS

PRODUCTIVITY TOOLS

DATA CAPTURE DNA

VISIBILITY TOOLS

MANAGEMENT TOOLS

DEVELOPMENT TOOLS

PRODUCTIVITY TOOLS

PRINT DNA

Zebra Confidential:

DEVELOPMENT TOOLS

Xamarin EMDK – Create enterprise

apps without consumer Android

constraints

Enterprise Browser – Build

feature-rich web apps that

integrate seamlessly into our

mobile computers

Mobility Extensions (Mx) –

Harden Android OS with

enterprise security and control

Android EMDK – Use APIs and

sample code to take full advantage

of our Android devices

MANAGEMENT TOOLS

StageNow – Quickly stage

Android devices with a bar code

scan or an NFC tag tap

EMM Tool Kit – Develop

configuration and management

features on Zebra mobile devices

Enterprise Home Screen – Create

single-purpose devices and control

which apps are available to users

STAGENOW – POWERFULL STAGING TOOL

How It Works

• Configuration generation using StageNow Tool on PC

• Staging using StageNow by scanning of Barcode or NFC

• Possibility to skip the Welcome Configuration for GMS devices

• Simple and fast staging process

• Staging only – not a Provision Tool

PRODUCTIVITY TOOLS

PowerPrecision – Keep mobile

computers powered with software

tools and intelligent batteries

SimulScan – Automate data

capture with Multi-Barcoding and Document Capture solutions

All-Touch Terminal Emulation–

Convert legacy green screens

into an all-touch, user experience

Swipe Assist – Create a virtual

data capture button on your mobile

device screen

Enterprise Keyboard – Enable

fast, accurate alphanumeric entry

purposely designed for enterprise

DataWedge – Send scanned

data to any running app

GOOGLE SECURITY SUPPORT

LIFEGUARD™ FOR ANDROID™

LIFEGUARD FOR ANDROID

1yr

2yrs

3yrs

4yrs

5yrs

More than51%of

businesses* wanttheir mobile devices to last longer than fiveyears.

*Source: Zebra Survey

Zebra’s software security solution that extends the lifecycle of Android

enterprise mobilecomputers.

Add years of OS

security suport

Match the enterprise

hardware lifecycleSignificantly

lower your TCO

CONSUMER ANDROID

LIFEGUARD PROVIDES AN ARRAY OF “MUST-HAVE” BENEFITS.

ENHANCES MOBILE

COMPUTER SECURITY

Aggressive and predictable monthly/

quarterly security patch updates

Updates are deployed at customer’s

discretion

Easy to install updates locally or

remotely via Enterprise Mobility

Management (EMM)

THIS IS HOW TO SECURE AND EXTEND YOUR ENTERPRISE MOBILE COMPUTER INVESTMENT.

EXTENDS THE DURATION

OF SECURITY SUPPORT

Security lifecycle of 5-7 years

Security patches two years beyond

mobile computer end-of-sale

Longer-term options are available

SIMPLIFIES SECURITY SUPPORT

DURING OS TRANSITION

Legacy OS security support while

transitioning to newer OS

Migrate at your own pace

You are never forced to accept an

OS update

Typical Consumer Zebra

Device Life

Cycle

Device Avail for Sale No commit, <2yrs 3, 4 or 5yrs

Post End of Ship Service NoneAdditional

3, 4 or 5yrs

Typical Customer Device Refresh 24-29 months* 3-7yrs +

Zebra vs Consumer

Security Life

Cycle

30 Days Security Updates Some Vendors Yes1

Security Patch Level Indication Yes (M+) Yes (M+)

Update Duration from First Ship 36 months / 48 months *60 months / 84months

OS Transition Period None 12 months

Extended OS Transition Period None Available ($)

1 Security Updates released every quarter during the extended life cycle

BISON MOBILE ONLY EVENT

Alexander Hamm (GSS Pre-Sales Business & Commercial)

17.05.2018

Services Portfolio

Building Blocks

Visibility Services

Zebra One Care

AGENDA

ZEBRA ENTERPRISE SERVICES

ZEBRA’S SERVICES VALUE-CHAIN

Plan Implement & Adopt Run

Learning DeploymentApplicationsConsulting Support Managed

Plan Implement & Adopt Run

Learning DeploymentApplicationsConsulting Support Managed

• Intelligent Inventory

• Workforce Management

• Omni-Channel Experience

Retail

• Last Mile

• Freight & Sortation

• Load Analytics

T&L

• Core - Operations Quality Control

• Mobility - Staff Collaboration

• Intelligence – Staff/Patient/Devices

Healthcare

• Mobile Work Execution

• Inventory Visibility & Management

Manufacturing

BRINGING INNOVATIVE SERVICE CAPABILITIES TO MARKET

Plan Implement & Adopt Run

Learning DeploymentApplicationsConsulting Support Managed

Services Portfolio

Building Blocks

Visibility Services

Zebra One Care

AGENDA

ZEBRA ENTERPRISE SERVICES OVERVIEW

Assessments &

Design Workshops

MDM

Deployment

Staging &

Kitting

Software Update

ManagementDesignated Service

Delivery Manager

Managed Device

Service DeskMDM, Adv. Reporting &

Visibility

Support & Repair

Services

Service

Implementation

& Project

Management

Implement

Run

Plan

TechnologyTraining Services

Asset/MDM

Management

Initial Consulting

(Assessments, Design,

Workshops)

Deployment

(Development, Documentation, Commissioning, Decommissioning, Staging, Upgrade Integration & Installation)

Follow-up

Consulting

Custom Solution

Workshop

Document Creation

Document Creation –Test Scenario/ Scripts

OVS/MDM Commissioning & Installation

MDM Upgrade

Printer Integration Services

MDM Testing

Printer Testing

WLAN Cabling & Installation

WLAN Testing

WLAN Staging

WLAN Commissioning

MDM Audit & Troubleshooting

Printer Audit & Troubleshooting

Custom Solution Workshop (WLAN)

SmartSense

WLAN Assessment & Design Workshop

WLAN Health Check

Design & Configuration

Workshop

WLAN Upgrade

Bespoke Accessory Design

Consultancy

Software Design

Workshop

Project Management 3rd Party Management Solution Consultancy

Design Workshop

Development

Deployment – Server / Client

Test Data Creation

TestingCustom Solution

WorkshopTroubleshooting

Solution Review

Technical Consultancy

Gold Build Creation Gold Build TestingMC Audit &

Troubleshooting

Kitting & Staging

Trolley InstallationVehicle Cradle

Installation

Custom Solution Workshop [MDM, Device, Printer,..]

Server Decommissioning

Server Commissioning

WLAN Site Survey

WLAN Audit & Troubleshooting

RFID Site SurveyRFID Implementation

ServicesRFID Audit &

TroubleshootingCustom Solution Workshop (RFID)

RFID Assessment & Design Workshop

RFID TestingRFID Cabling &

Installation

SoftwareTotal Solution Mobile Computing Custom Solutions Printers Infrastructure WLAN RFID

SERVICES CHAIN AND PACKAGES

MDM Commissioning & Installation

MDM Testing

Design & Configuration

Workshop

SERVICES CHAIN AND PACKAGES

WLAN Cabling & Installation

WLAN Testing

WLAN Staging

Custom Solution Workshop (WLAN)

WLAN Assessment & Design Workshop

WLAN Site Survey

WLAN Audit & Troubleshooting

Services Portfolio

Building Blocks

Visibility Services

Zebra One Care

AGENDA

How Much is it Costing You?

HOW MUCH IS IT COSTING YOU?

have a 30% discrepancy between

planned and actual inventory (Gartner)70%

lower total cost of ownership for organizations

that practice IT asset management (IDC)15%

of productivity lost from device failure (VDC)80 Min

Cost per year of device loss and theft

(Ponemon)$34M

of organizations struggle to identify and track

IT assets (Alliey Collar, OrionTech)75%

VISIBILITY > MDM

VISIBILITY = INSIGHT

• Integrates complexity of Big Data from

multiple source systems

• Automates the interpretation and reporting

• Actionable data

• ‘Educate with Data’ – Multi layer Visibility

to each required role within the operation

Visibility ROI

Knowing device performance, usage, and location helps improve productivity, predictability, and availability.

38

ZEBRA VISIBILITY SERVICES

Performance

Tablet-

ReadyHealth

ActionsID Location Condition

Utilization MDM

Repair Support Contract

Support Visibility*

* Included with your Zebra OneCare Contract

Asset Visibility (AVS) Operational Visibility (OVS)

VISIBILITY SERVICES – ENABLING BUSINESS INTELLIGENCE

THROUGH ANALYTICAL INSIGHT

40

Introducing Asset Visibility

Service (AVS)

40

Easy add-on option to any Zebra OneCare

Essential or Select service contract. No

MDM required!

Available for Zebra mobile computing

devices, Zebra Link-OS networked printers

(4.0 and above) and smart batteries

At-a-glance visibility of your enterprise

asset inventory: device quantity, device

location and proper allocation

Eliminate manual

asset tracking

and free up your

valuable IT

resources

41

GREEN: Peak performance. No

current action required.

YELLOW: Predicts a potential health

issue. Needs further investigation.

RED: Predicts a potential critical

condition. Immediate attention

required.

EASY-TO-READ, COLOR-CODING SYSTEM

AVS doesn’t just tell you there’s a problem. It provides recommended corrective actions to allow you

to proactively resolve problems before they impact your business.

EASILY SEE POTENTIAL PERFORMANCE ISSUES

OPERATIONAL VISIBILITY SERVICE (OVS)

DEEP INSIGHT & MANAGEABILITY

ADAPTABLE PLATFORM FOR MANAGED SERVICE

SITE LEVEL DEVICE INVENTORY

CUSTOMIZED DASHBOARDS & THRESHOLDS• 20+ Reports & Trending Analysis

• Compelling Events

• Date Range Selector

DEEP OPERATIONAL ANALYTICS

MULTI USER ROLES & CONTROLLED ACCESS

OVS INCLUDES INTEGRATED SOTI MOBICONTROL• OVS-CONNECT Leverages existing MDM Tool

Mobile Computers, LinkOS Printers, Consumer Devices

Actionable Intelligence,

based on trends and historical

data

Device Distribution &

Utilisation, see device

inventory at each site

Integrated (or Connected)

MDM toolset)

Simplify complex data pulled

from multiple systems,

automatically interpret data into

reports and visual alerts

Configurable Reporting,

customise thresholds and

user-friendly dashboard views

for key metrics

Scalable Service

Management, differentiate

through outcome focused

Service

OPERATIONAL VISIBILITY SERVICE (OVS)

OVS AND OVS CONNECT

MDM, ADVANCED REPORTING & VISIBILITY (OVS)

OVS AND OVS CONNECT

A CLOSER LOOK FOR A BETTER UTLOOK

MAKE THE INVISIBLE VISIBLE

Turn Data into Actionable Intelligence

DEVICE STATISTICS:Active, out of contact, newly

activated, total inventory

LOCATION TRACKING

WIRELESS CONNECTIVITY

BATTERY STATISTICS

DEVICE UTILIZATION

DEMO

Take the Guesswork out of Repairs

Service Desk Calls

Case Queue

Repair Queue

Case Resolutions

Repair Resolutions

OVS AND OVS CONNECT

A CLOSER LOOK FOR A BETTER UTLOOK

Includes Zebra-configured MDM tool (SOTI)

MDM

Repair

Uses customer owned MDM tool

Supports On-Premise Solution

Customer

MDM

OVS OVS Connect

Connector

ScriptPerformance

Services Portfolio

Building Blocks

Visibility Services

Zebra One Care

AGENDA

SUPPORT

Transparenz

Software

Zugriff

Helpdesk

Reparaturen

“Select”Availability and

Transparence

“Essential”Basis

“Premier”Operative Insight

and Events

ZEBRA ONECARE

Software Upgrade

8 X 5 Help Desk

Repair and return

Comprehensive Coverage

24 X 7 Help Desk

Extended exchange

Reporting Dashboard

Spare Pool Mgmt

Dedicated Help Desk

Individual “Dashboards”

Proactive Alerts

Hosted Device Management

Support Service

“Visibility” Dashboard

Optional “Essential”

Serial # Suche

No Fault Found (NFF) Trends

Repair Tracking Graph

Repair Status per device

Repair resolution, case based

Extended exchange status

Individual treshold

Included “Select”

ANY QUESTIONS?

DANKE

BACKUP SLIDES

SMARTPACK TRAILER – SOLUTION OVERVIEW

• Zebra SmartPack™ Trailer enables companies to improve workflows by

enhancing visibility into their loading operations.

SHIP LESS AIR

and maximize load efficiency

INCREASE

FULLNESS

IMPROVE WORKERS’ SKILLS,

manage resources, and make

training relevant.

REDUCE FUEL CONSUMPTION

and maintenance costs.

REDUCE DOWNTIME

and injuries.

ACHIEVE DEEPER DATA-DRIVEN

VISIBILITY to keep workflows and

productivity moving forward faster.

UPCOMING T&L SOLUTIONS

SMARTPACK-

CONTAINER (SPC)

TRAILER LOCATION

COMPLIANCE

SMARTFREIGHT (DIM,

RTLS)

ROUTE OPTIMIZATION

SOLUTION (ROS)