Virtual Human Research at USC’s Human Research at USC’s Institute for Creative Technologies...

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Virtual Human Research at USC’s

Institute for Creative Technologies

Jonathan GratchDirector of Virtual Human Research

Professor of Computer Science and Psychology

University of Southern California

The work depicted here was sponsored by the U.S. Army. Statements and opinions expressed do not

necessarily reflect the position or the policy of the United States Government, and no official endorsement

should be inferred.

Images and videos from USC Institute for Creative Technologies

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Virtual HumansAutonomous virtual characters that have meaningful social

interactions with human users▪ Reason about environment

▪ Understand and express emotion

▪ Communicate through speech & gesture

▪ Play the role of teachers, peers, competitors

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What’s the point?

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Computer Science Motivation:Challenge problem to advance artificial social intelligence

Gratch, DeVault, Lucas, Marsella. Negotiation as a Challenge Problem for Virtual Humans. 15th International Conference on Intelligent Virtual Agents. Delft, The Netherlands. 2015

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▪ User recognition

▪ What is she saying?

▪ What is her expression?

▪ What is her posture?

Computer Science Motivation:Challenge problem to advance artificial social intelligence

Gratch, DeVault, Lucas, Marsella. Negotiation as a Challenge Problem for Virtual Humans. 15th International Conference on Intelligent Virtual Agents. Delft, The Netherlands. 2015

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▪ User understanding

▪ What does she want?

▪ What does she feel?

▪ Is she lying?

▪ What will she do next?

▪ User influence

▪ How to establish rapport?

▪ How to seem trustworthy?

▪ How to evoke emotion?

▪ How to lie?

▪ How to win?

Computer Science Motivation:Challenge problem to advance artificial social intelligence

Gratch, DeVault, Lucas, Marsella. Negotiation as a Challenge Problem for Virtual Humans. 15th International Conference on Intelligent Virtual Agents. Delft, The Netherlands. 2015

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de Melo, Carnevale, Read and Gratch. Reading people’s minds from emotion expressions in interdependent decision making. Journal of Personality and

Social Psychology, 106(1), 2014, pp. 73-88

Psychological Motivation:Tools to advance theories of human social cognition

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Bilge Karacora, Morteza Dehghani, Nicole Krämer and Jonathan Gratch. The Influence of Virtual Agents’ Gender and Rapport on Enhancing Math

Performance. 34th Annual Meeting of the Cognitive Science Society. 2012

Psychological Motivation:Tools to advance theories of human social cognition

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Celso de Melo, Peter Carnevale and Jonathan Gratch. Using Virtual Confederates to Research Intergroup Bias and Conflict. 74th Annual Meeting of the

Academy of Management. Philadelphia, PA, 2014

Jonathan Gratch. Understanding the mind by simulating the body: virtual humans as a tool for cognitive science research. The Oxford Handbook of

Cognitive Science. Susan Chipman (ed.). Oxford University Press

▪ Virtual Confederates

Allow systematic manipulation of

▪ Race

▪ Gender

▪ Accent

▪ Expressions

▪ Behavior

Psychological Motivation:Tools to advance theories of human social cognition

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Application Motivation:Unique capabilities to advance education and health

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David DeVault, Ron Artstein, Grace Benn, Teresa Dey, Alesia Egan, Ed Fast, Kallirroi Georgila, Jonathan Gratch, Arno Hartholt,

Margaux Lhommet, et al. SimSensei: A Virtual Human Interviewer for Healthcare Decision Support. 13th International

Conference on Autonomous Agents and Multiagent Systems. Paris, France 2014

Application Motivation:Unique capabilities to advance education and health

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How to build it?

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Learning (LDCR)

PROSODY

GESTURE

EXPRESSION

PROSODY

GESTURE

EXPRESSION

Capture

Data or Theory?

Capture

Prediction Model

e.g., Rapport Agent

Morency, de Kok and Gratch. A Probabilistic Multimodal Approach for Predicting Listener Backchannels. JAAMAS, Springer, 20(1), 2009, 70-84

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▪ I’m biased towards theory

▪ A neural network is not a theory

▪ Offers limited explanatory value

▪ Challenges in generalizing to other contexts

▪ Theories have certain advantages

▪ Emphasize underlying mechanism

▪ Have good empirical support

▪ Indicate how to bring about change

Data or Theory?

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▪ Data tells us about the world as it is

▪ Useful if want to recreate reality

▪ e.g., make virtual humans that are identical to real people

▪ I’m more interesting in creating something better than people

▪ Theories can point the way

Data or Theory?

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Application Motivation:Unique capabilities to advance education and health

Lucas, Gratch, King and Morency. It's Only a Computer: Virtual Humans Increase Willingness to Disclose. Journal of Computers

in Human Behavior. v37. 2014. pp. 94-100

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