View from the Top, has Anyone Seen Genie?durodyne.com/past-issues/2017-2ndQuarter.pdf · 2nd...

Bay Shore, NY • Fontana, CA • Hamilton, OH • Lachine, Quebec • Vol. 39 • 2nd Quarter 2017

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View from the Top, has Anyone Seen Genie?Duro Dyne is celebrating its 65th year of business.Over those 65 years so many Good Times and Salesboy (newsletter preceding Good Times)articles were written by my father, Milt Hinden, myself and many guest authors as well. I find myself perusing the archives often and enjoy reading so many articles about our history as well as business practices.

The following article was written by Milt Hinden 50 years ago and you will see that business strategy at Duro Dyne hasn’t changed a bit. These are the standards that David Krupnick and Pat Rossetto need to uphold in the continuous development of new profitable products to offer thetrade and our loyal distributors!

A number of years ago, perhaps eight orten, I chanced to meet one of our fellowmanufactures. During a lull in our conver-sation, he slowly tilted his head back sothat his half-closed eyes gazed reverentlyat the Heavens above, and as the fingers ofboth his hands crossed, he breathed a halfsigh and said, “If only another product likethe flexible connector would come along…”Apparently, it did not “come along” forhim, for his company’s line of products hasremained remarkably stable since heentered his plea for expansion. His distrib-utors still sell the same products and if theyare lucky, they have at best, maintained thesame volume on his products. “Anotherproduct like the flexible connector”… whatdoes that mean? To me, it means some-thing new which enables the contractor toimprove the quality of, and effect savingsin cost over previous methods of performinga particular task. Believe me, developingsuch a product is no easy task, even forthe most talented and cooperative of“Genies.” So what is a manufacturer to dowhen the “Genie” can’t come through?

STUDY… THINK and WORK… then for goodluck, cross your fingers just to enlist the aidof that little extra undefinable assistance

which often spells the difference betweensuccess and failure. Study problems, thinkof possible solutions and work to find thebest answer. So far, this system has workedwell for us. Since the conversation with our"fellow manufacturer” we have been able toprovide our distributors with a number of“products like Flexible Connector.” Theproof of the value is seen easily when welook at our average distributor’s annualpurchase from Duro Dyne. I would say thatsince my reported conversation, thisincrease was WELL OVER 500%! How come?

Many reasons but primarily, new… and we mean, “NEW” products.

PROBLEM - Improve on the sheet metal screw.

SOLUTION - Drill Screws - “A Duro Dyne Original.”

PROBLEM - Speed up insulation fastening.

SOLUTION - Pinspotter - “A Duro Dyne Original.”

PROBLEM - An ideal, low cost residential connector fabric.

SOLUTION - Glasseal - “A Duro Dyne Original.”

PROBLEM - To get new products introduced and sold.

SOLUTION - Key Distributors - ”A Duro Dyne Original.”

For 1968, we have 4 NEW PRODUCTS foryou. We have not, however been able tocome up with a fifth, so…

HAS ANYONE SEEN“GENIE"?

Duro Dyne 2nd Quarter Employee

THOMAS JACKSONDD MidWest

Our 2nd Quarter’s GiftEver head outfor a jog or awalk and think“I don’t want totake my walletand ID”? Here’syour soloution.Our siliconesmart phonepocket adheresto the back ofyour phone orcase and holdsyour license,cash, creditcard, hotel roomkey or any other item you may need. Youknow it’s secure because it uses a 3M™ adhesive that won’t let go. Use it with ourcompliments.

(Note: If you ever do wish to remove thepocket, carefully peel away and use rubbingalcohol to clean off any residue.)

DD East’s MemorialDay 2017 Luncheon

Published by:DURO DYNE CORP.:81 Spence Street

Bay Shore, NY 11706631-249-9000

www.durodyne.comMilton Hinden, Founder (1922-2000)

Randy Hinden, PublisherAlyssa Peluso, Editor-in-Chief

DURO DYNE WEST CORP.:10837 Commerce Way, Unit C

Fontana, CA 92337 562-926-1774

DURO DYNE MIDWEST CORP.:3825 Symmes RoadHamilton, OH 45015

513-870-6000

DURO DYNE CANADA INC.:2365 46e Avenue

Lachine, Quebec, Canada H8T 3C9514-422-9760

We celebrated the beginning of this year’sMemorial weekend with a scruptious lucheon.Red, White and Blue was visible everywhere!

Working tirelessly to put it all together is Marie Erazo,(3rd from left) Office Manager and her trusty team: Bill Haussner, Nikki Longo and Mina Mistry. This is oneof many events to be had this summer. A new trendstarted by Duro Dyne’s ownership and HR departmentto build comraderie and give employees more chancesto mingle outside of work.

Justin Johnston recently did some job site Dyne-Titetraining. Joe Maxwell of Conklin tells us Justin rearranged his schedule to be there and is always apleasure to work with.

Territory Mgr., Dennis Forster debuted DD productsat Temperature Systems in Wisconsin.

Duro Dyne Canada moved to a new larger facility last year andto match their newpolished look theyexhibited at theMCEE Expo withtheir new back litstand and additionalproduct lines offered exclusivelyfor DD Canada. The MCEE Expo isheld in Montreal,Quebec.

DD Chosen Blue HawkVendor Partner of theYear

On Site Dyna-Tite Training to the Rescue

Territory Mgr., Tim Fultz, showed

the latest andgreatest DD

innovations atSigler’s open

house in Gilbert,Arizona.

Territory Mgr.,Mike Peluso atTwinco’s tradeshow on Long Island showingthe new DuroSealand maintenanceproducts.

President Pat Rossetto and CEO Randy Hinden proudlyshow their Blue Hawk trophy.

Idalia Perez was recently surprised by a team of cowork-ers for a birthday celebration in our cafeteria. Idalia is theassembly supervisor for Duro Dyne and has been withus for over 23 years! She is currently direct supervisor to23 employees and it appears they treat her just as wellas she treats them.

SHOWNEWS

DD SIGHTINGS

Duro Dyne was the proud recipientof the Vendor Partner of the Yearaward at this year’s Blue Hawk Conference. It was a welcome surprise for CEO Randy Hinden,President Pat Rossetto, VP of SalesDavid Krupnick and National Sales Trainer Eric Johannessen who

supported the confer-ence. Duro Dyne hasbeen a Blue Hawk Member for over adecade and appreciatesall the opportunitiesthey have provided, individual support andthe relationships wehave built with theirteam. We are proud toaccept this award.

(l to r): Maxim from Brakit,Eric Daoust, and Hugues Coursol

Territory Mgr. Dean Stoneman

shows annually at theN.B.Handy Machinery

show. This year, thefocus was on the new

Duro Dyne FPP4(see ad on back cover!)

Celebrating a Birthday for aLong Tenure Employee