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Using BizTalk Server 2004 Using BizTalk Server 2004 to Extend EPM Workflow to Extend EPM Workflow CapabilitiesCapabilities
Michael WoodsMichael Woods
mwoods@microsoft.commwoods@microsoft.com
Sr. Technical Products ManagerSr. Technical Products Manager
Business Process and Integration DivisionBusiness Process and Integration Division
Market Trends: IntegrationMarket Trends: IntegrationComplexity is increasing faster than valueComplexity is increasing faster than value
Implementation costs are continuing to Implementation costs are continuing to increaseincrease
Renewed focus on extracting value from Renewed focus on extracting value from existing investmentsexisting investments
Interoperability with legacy systems is a top-Interoperability with legacy systems is a top-tier concerntier concern
Single-category projects are expandingSingle-category projects are expandingIntegration Integration enterprise portal, commerce, etc enterprise portal, commerce, etcEnterprise portal, commerce, etc. Enterprise portal, commerce, etc. integration integration
Business Process Management (BPM) will Business Process Management (BPM) will be the focus of investments for the next be the focus of investments for the next several yearsseveral years
ProcessIslandsProcessIslands
ConnectedProcessesConnectedProcesses
ManualManual
SmartProcessesSmart
Processes
BizTalk Server 2004BizTalk Server 2004The Smart Connected EnterpriseThe Smart Connected Enterprise
EAIEAI
Information WorkerInformation Worker
ERPERP CRMCRMDatabaseDatabase
B2BB2B
CustomerCustomer
SupplierSupplier
ShippingShippingFinancialFinancial
Business ProcessBusiness ProcessManagementManagement
Unique users with unique needsUnique users with unique needs
Technology InfrastructureTechnology Infrastructure Standards Across ProductsStandards Across Products
Use the tools they already knowUse the tools they already know
Define Business Define Business ProcessProcess
Define Business Define Business RulesRules
Access to real time Access to real time datadata
InformationInformation Workers Workers
Tools for:Tools for: DeploymentDeployment ManagementManagement MonitoringMonitoring
IT ProfessionalsIT Professionals
Single Integrated Single Integrated Development EnvironmentDevelopment Environment
Work collaboratively with Work collaboratively with Information workersInformation workers
Developers Developers
Project Server 2003 & Project Server 2003 & BizTalk Server 2004BizTalk Server 2004
Time Sheet ScenarioTime Sheet Scenario
One Developer ExperienceOne Developer ExperienceLeverage existing Leverage existing skillsskills
Harness the Harness the MicrosoftMicrosoft®® .NET .NET frameworkframework
Build with standardsBuild with standards
Simplifying the Interaction of Simplifying the Interaction of Business Analysts and DevelopersBusiness Analysts and Developers
Developer ties processes in with systems and other processes
bidirectional
Business analyst builds the specific business process
collaborative
Business Rules/PolicyBusiness Rules/PolicyRules change more Rules change more often than often than processesprocessesBusiness rules Business rules provide increased provide increased flexibilityflexibilityRules are Rules are abstracted from abstracted from process and user process and user codecodeUse business Use business process rules for process rules for simple cases or simple cases or complete inference complete inference engine for more engine for more complex scenarioscomplex scenariosComplements Complements orchestrationorchestrationRules engine is Rules engine is high throughput, high throughput, low latencylow latency
Business Activity MonitoringBusiness Activity MonitoringAsk real-time questionsAsk real-time questions
How many units are waiting to How many units are waiting to be shipped right now?be shipped right now?
What is the total value of my What is the total value of my finished goods inventory finished goods inventory today?today?
Ask aggregation questionsAsk aggregation questions
How much does it cost to How much does it cost to produce one unit today?produce one unit today?
What is the average What is the average throughput time for special throughput time for special orders right now? orders right now?
Capture business data and events Capture business data and events
Intercepts events from Intercepts events from heterogeneous applicationsheterogeneous applications
Complements existing SQL BI Complements existing SQL BI solutionssolutions
Maps KPIs to OrchestrationMaps KPIs to Orchestration
Data Of Interest
Data Of Interest
Identifies KPIsIdentifies KPIs
Business Activity MonitoringBusiness Activity MonitoringINFORMATION INFORMATION
WORKERWORKER
Needs real-time visibility in Needs real-time visibility in a familiar user interfacea familiar user interface
BUSINESS ANALYSTBUSINESS ANALYST
Analyzes information & Analyzes information & Defines what data and will be Defines what data and will be
presented and howpresented and how
DEVELOPERDEVELOPER
Knows how toKnows how toget the dataget the data
ObservationObservationModelModel
BAM InfrastructureBAM Infrastructure
Gartner Group EAI Magic QuadrantGartner Group EAI Magic Quadrant
Challenger Leader
Visionary
Oracle
IBM
TIBCO
SeeBeyond
BEA
WebMethods
SAP
Vitria
Projects: 300050% of Fortune 100Adapters: 350
Completeness of Vision
Ab
ilit
y to
E
xecu
te
High-Volume CustomersHigh-Volume CustomersCustomers with over 200,000 messages per day:Customers with over 200,000 messages per day:
Marks & Spencer—1,500 messages/second*Marks & Spencer—1,500 messages/second*Lotte Magnet—100 messages/secondLotte Magnet—100 messages/secondItau—100 messages/secondItau—100 messages/secondLondon Drug—52 messages/second London Drug—52 messages/second Waste Management—35 messages/second Waste Management—35 messages/second CNF/Emery—20 messages/secondCNF/Emery—20 messages/secondFord—10 messages/secondFord—10 messages/second
High-volume B2B customers:High-volume B2B customers:Akzon Nobel—5,000 trading partnersAkzon Nobel—5,000 trading partnersLotte Management—1,500 trading partners Lotte Management—1,500 trading partners Osram Sylvania—800 trading partnersOsram Sylvania—800 trading partnersMarks & Spencer—500 trading partnersMarks & Spencer—500 trading partnersASUS—500 trading partnersASUS—500 trading partnersKinpo Electronics—350 trading partnersKinpo Electronics—350 trading partnersNew York Times—140 trading partnersNew York Times—140 trading partners
* With no unplanned downtime in 24 months* With no unplanned downtime in 24 months
More timely customer communication
50% faster development
20% reduction in IT costs
Reduced customer support costs
Created single B2B portal in 10 months
Development time slashed by half
Extensive customer self-service capabilities
Multiple websites targeted at same customers
Expensive, redundant development and maintenance
Opportunity to increase customer self-service
Built a Unified B2B Portal to Cost-Effectively Reach More Customers
Customer logoProduct logos
(not to exceed 2)“Using ShellSource.com, we have
improved the customer setup process at proprietary terminals from three weeks to
three days.”Jody Sweeton, E-Business Architect,
Shell Oil Products US
Built an integrated transaction data system to provide real-time Built an integrated transaction data system to provide real-time reporting and trend analysis to identify and prevent fraudreporting and trend analysis to identify and prevent fraud
““We anticipate that the new Loss Prevention solution We anticipate that the new Loss Prevention solution using BizTalk Server 2004 will be able to detect at using BizTalk Server 2004 will be able to detect at least 50 percent more fraud cases starting from the least 50 percent more fraud cases starting from the
first month resulting in increased profits.”first month resulting in increased profits.”
John Davis, Director of Loss Prevention for Virgin John Davis, Director of Loss Prevention for Virgin
Entertainment GroupEntertainment Group
50 percent more 50 percent more fraud cases fraud cases detected for added detected for added revenue recoveryrevenue recovery
Improved detection Improved detection of long-term trends of long-term trends means better means better preventionprevention
Data systems Data systems integrated with integrated with Microsoft BizTalk Microsoft BizTalk Server 2004 for Server 2004 for easy, flexible data easy, flexible data accessaccess
Real-time reporting Real-time reporting allows proactive loss allows proactive loss preventionprevention
Long data reporting Long data reporting lags made it hard to lags made it hard to identify suspicious identify suspicious activityactivity
Poor system Poor system integration and lack integration and lack of real time visibility of real time visibility made loss made loss prevention difficultprevention difficult
Customer QuotesCustomer Quotes
“We anticipate that the new Loss Prevention solution using BizTalk 2004 will be able to detect at least 50% more fraud cases starting from the first month resulting in increased profits for Virgin Entertainment.-- John Davis, Director Loss Prevention, Virgin Entertainment
“BizTalk Server 2004 has enabled us to deliver a market leading service in a far shorter timeframe than would normally have been possible, providing market advantage and a strategic solution for our future integration requirements”
-- Nigel Hopwood, IT Director, Bankhall
We will now use common processes, which facilitate information sharing and communication between our designers, project coordinators, estimators, as well as manufacturing and assembly personnel, despite the fact that they use multiple applications”
-- Jim Einstein, President of Alliance Division, Rock-Tenn PPG Industries
BizTalk Server 2004BizTalk Server 2004Message Oriented MiddlewareMessage Oriented Middleware
Tools to Create, Edit, Transform and Tools to Create, Edit, Transform and Process Asynchronous MessagesProcess Asynchronous Messages
Services for Reliable Messaging, Security, Services for Reliable Messaging, Security, Transactions and much moreTransactions and much more
Process Centric Development ModelProcess Centric Development ModelTools to Create, Edit and Enlist ProcessTools to Create, Edit and Enlist Process
Rules Inference Engine and Rules Rules Inference Engine and Rules ComposerComposer
State Management ServicesState Management Services
Web Services Built-inWeb Services Built-inXML (XSD & XSLT), WSDL, SOAP are core XML (XSD & XSLT), WSDL, SOAP are core BizTalk Server protocolsBizTalk Server protocols
Adapters for Advanced Web Services Adapters for Advanced Web Services specifications as they maturespecifications as they mature
BizTalk Server Next StepsBizTalk Server Next StepsWeb Sites:Web Sites:
www.microsoft.com/BizTalkwww.microsoft.com/BizTalkwww.gotdotnet.com/team/wsserverswww.gotdotnet.com/team/wsserversmsdn.microsoft.com/BizTalkmsdn.microsoft.com/BizTalkwww.microsoft.com/technet/prodtechnol/biztalkwww.microsoft.com/technet/prodtechnol/biztalk
NewsgroupsNewsgroupswww.microsoft.com/technet/newsgroups/www.microsoft.com/technet/newsgroups/
Product AvailabilityProduct Availability
Download Dev Edition Today from MSDNDownload Dev Edition Today from MSDN Universal Subscription RequiredUniversal Subscription Required
Download or Order Evaluation Edition at: Download or Order Evaluation Edition at: www.microsoft.com/biztalkwww.microsoft.com/biztalk
Select and Open Licensing Kits available nowSelect and Open Licensing Kits available now
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