Truphone Case Study: London Symphony Orchestra

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Organising 120 musicians is no easy job, especially when liaising with international promoters, venues and sponsors. This task was made even more difficult for the London Symphony Orchestra due to poor global connectivity and slow customer service. Truphone provided a better solution for the LSO, with global coverage and significant cost savings. Find out more at truphone.com Twitter: twitter.com/Truphone Facebook: facebook.com/Truphone

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London Symphony OrchestraWith residences in London, Paris, New York and Tokyo, it’s essential the musicians stay connected wherever they perform

Jeremy Garside, Head of Technology, LSO

The Business ChallengeOrganising 120 musicians is no easy job, especially when managing international promoters, venues and sponsors too. That’s why the LSO needed a simpler way to manage international relationships.

“It’s not necessarily about cash savings – it’s about being able to use the kit in a way that makes sense.”

The Truphone SolutionTruphone’s global coverage and tailored plans help the LSO touring team feel at home wherever they are. Calls are clearer and, because cost is no longer a barrier, the team can talk for longer.

LSO now makes more international calls than before - proof that calling is easier with Truphone.

Global presenceMultiple international numbers on one SIM makes it much easier for the LSO touring team to keep in touch, resulting in better relationships.

Global serviceThe LSO tours all over the world. Truphone’s global coverage keeps the team seamlessly connected in over 200 countries, so they never miss a call.

Global supportThe LSO appreciates Truphone’s personal, 24/7 global support. Consistently friendly teams always resolve their issues quickly.

Truphone Benefits

Jeremy Garside, Head of Technology, London Symphony Orchestra

“Truphone is looking at the issue of internationalisation and has a specific set of technologies that are targeted for it.”

Want to know more? Get in touchUK: +44 (0)20 3006 4300 | business.uk@truphone.comUS: +1-888-996-6245 | business.us@truphone.comAU: +61 (0) 2 8999 4206 | business.au@truphone.comNL: +31 (0)30 7600 556 | business.nl@truphone.comPL: +48 732 400 907 | business.pl@truphone.comDE: +49 (0)6171 8976 555 | business.de@truphone.comHK: +852 8101 2102 | business.hk@truphone.comES: business.es@truphone.com

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