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TRAINTHEM
THE INTERVIEW
THE INTERVIEW
WHAT IS AN INTERVIEW?
THE INTERVIEW
THE INTERVIEW IS YOUR FIRST SALE.
THE INTERVIEW
WHAT ARE YOU SELLING?Your presentationYour personalityYour attitudeYour ability to communicateYour reliability and punctualityYour ability to learnYour knowledge of the training you attendedYour desire for a career in salesYou paid for your own training and you are committedYour knowledge of their company because you researched itYou can start immediatelyYOU WANT THE POSITION
THE INTERVIEW
WHEN DOES THE INTERVIEW BEGIN?The interview begins the minute someone from the company sees you.• Be professionally dressed• Walk with purpose and energy• SMILE
THE INTERVIEW
WHEN YOU ARRIVEGo to the reception desk and introduce yourself:• Hello I’m Joe Teagh and I have an appointment to see
John Smith at 1 pm.• While you wait to meet John Smith do NOT sit down
under any circumstances.• Walk around the showroom but be sure to stay
within earshot of reception.
THE INTERVIEW
IN THE INTERVIEW OFFICE• Do not sit down before the interviewer• Sit upright, lean slightly forward and do not put your
hands on the desk• Smile and maintain eye contact• Answer all questions briefly and to the point• Do not recount your life story• Speak clearly
THE INTERVIEW
YOU WILL BE ASKED SOME OF THESE QUESTIONS AND MORE:
Tell me about yourself: Keep it short and to the point. A little
background history and the reason why you are there on the day.
THE INTERVIEW
Why do you want to work in Retail?
THE INTERVIEW
What do you know about our Company?
Ensure that you have researched the company before your interview!
THE INTERVIEW
Why do you want to work for us?
This is an opportunity to reflect some of the information you have learnt when researching the company!
THE INTERVIEW
What can you bring to this Company?
THE INTERVIEW
What do you expect to be paid?
THE INTERVIEW
Why did you leave your last job?
Never bag your previous employer – be professional!
THE INTERVIEW
Why should I hire you?
THE INTERVIEW
Where do you hope to be in 5 years and what is your goal?
THE INTERVIEW
What made you enrol into the TrainThem Program?
THE INTERVIEW
Tell me about what you learnt.
Great opportunity to demonstrate what you know about Sales and Customer Service.
THE INTERVIEW
How would you greet a customer on the showroom floor?
THE INTERVIEW
What do you say to customers that tell you that they are “just looking”?
THE INTERVIEW
Customer walks in and tells you that he or she is looking for a bed:
What questions would you ask?
THE INTERVIEW
The interviewer takes you to the showroom floor and points to a lounge:
How would you demonstrate it?
THE INTERVIEW
What are the main 6 points to follow during a Demonstration?
THE INTERVIEW
The customer can’t commit to buying your product today because he needs to bring a third party back on the weekend:
What do you do now?
THE INTERVIEW
How will you best utilise your personal contacts?
• Friends• Relatives • Acquaintances• Friends of friends
THE INTERVIEW
The customer asks you for a discount, What do you do?
THE INTERVIEW
The customer does not want to pay the delivery charge;
What do you do?
THE INTERVIEW
How would you ask your customers for referrals?
THE INTERVIEW
Who can you ask for referrals?
THE INTERVIEW
The interviewer asks you if you have any questions.
Here are some questions you may ask-How will I get my product knowledge?I want a challenge so will I be given sales targets to meet?Will I be required to undergo additional training?Will I be given a copy of Company policies and code of conduct?Two final questions-Do I have the position?How soon may I start?
THE INTERVIEW
Thank the interviewer for his or her time and ask what you will need to bring with you on the day that you begin employment.
Now leave with the same energy and enthusiasm with which you walked in...
Remember people are watching you!
THE INTERVIEW
CONGRATULATIONS!!!YOU’RE ON YOUR WAY TO YOUR NEW LIFE
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