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The NAFN ServiceThe NAFN Service
WWW.NAFN.GOV.UKWWW.NAFN.GOV.UK
British Parking Association – North EastBritish Parking Association – North East
NAFN Vision
“To be recognised as a centre of
excellence in providing data and intelligence to members in all areas of their work connected to
the protection of the public purse & assisting members in the provision of effective corporate
and financial governance.”
NAFN Introduction
• ‘One Stop’ – largest shared service • Set up in 1996• 324 members [80% Including 9 unitary authorities]• LA staff – 26 [Intelligence Officers & Support staff –Not
investigators]• Funded through voluntary membership• Non-profit making Organisation• Two offices – UK North [Tameside] & UK South [Brighton]• Senior counsel, Compliance & formal complaints process• We apply and monitor our business systems and management
to ensure compliance, efficiency, quality and continued professionalism
Data enquiry services
• Secure, on-line data service• Single Point of Contact • We deliver efficiency savings• Ensure legality • Recognised as the preferred single point of contact
by – DWP – Home Office + the Interception of Communications
Commissioners Office – DVLA
NAFN Services
• Social Security Fraud Act 2001
• Regulation of Investigatory Powers Act 2000
• Foreign Vehicle Service• DVLA Vehicle Keeper Details• General Enquiries – DPA/Open Source
NAFN General Service
• TV Licensing • Sky TV
• EBay• Passport & Immigration• Sanctions Database (PCP)• National Alert / CIFAS
• DVLA online (24hr return)• Driving Licences
• Foreign Vehicles• Vehicle Blocking• Vehicle Finance
• Credit Files• Land Registry• Scottish Land Registry• General Registry Office• Company/Director
information
NAFN Foreign Vehicle Enquiry Service
• Operational early 2009!• Lots of interest• No gain – no fee• SPARKS briefed
NAFN Foreign Vehicle Enquiry Service
• Trace, Issue & Collect RT Penalties issued to FV including Parking, Road Tolls, Congestion Traffic & Speeding.
• Work on Behalf of over 450 issuing authorities in 10 European Countries
• Access to over 20 Vehicle Licensing Authorities in Europe (inc. Germany, Italy, Spain, Eire & N.I. etc…) except France no access.
• Involvement in ANPR operations ability to check data held on EPC system and recover where applicable.
POLAND
FINLAND
SWEDEN
NORWAY
IRELAND
NETHERLANDS
LITHUANIA
LATVIA
ESTONIA
DENMARK
ICELAND
BELARUS
UNITED
KINGDOM
FRANCE
SPAIN
GERMANY
ROMANIA
MOLDOVA
BULGARIA
ALB.
F.Y.R.O.M.PORTUGAL
GREECE
TURKEY
ITALY
SWITZ.
BOSNIA ANDHERZEGOVINA
HUNGARY
SLOVAKIACZECH REPUBLIC
AUSTRIA
BELGIUM
LUX.
SERBIA AND
LIECH
UKRAINE
Crete
Rhodes
MONTENEGRO
SLOVENIA
CROATIA
RUSSIA
Vehicle Licensing Authorities
Civil Contravention Access
• Åland• Austria• Belgium• Czech Republic• Denmark• Estonia• Finland• Germany• Gibraltar• Great Britain• Hungary• Ireland• Iceland• Isle of Man• Italy• Lithuania• Jersey• Macedonia• Malta• Netherlands• N Ireland• Norway• Poland• Portugal• Romania• Slovakia• Spain• Sweden• Switzerland
85% EU population
NAFN Foreign Vehicle Enquiry Service
• Process over 5.0 million in 2010• Average recovery 40-50%
– Without instigating any legal proceedings
• Issued over 200,000 PCNs to FRVs for TfL– Recovered £1,000,000 pa (avg) in last 4 years
• Congestion Charge compliance increased by 30% for FRVs– Demonstrates willingness to pay and reduce future penalties
EPC Core Process
Raw DataPictures &
Contravention
EPC VLA
International Notification
Process
Customer Service
PaymentsRepresentations
Reporting
Further Action/Instruction
1st Notification2nd Notification3rd Notifcation
Debt Collection Letter
18 European Languages 10 Currencies
NAFN Foreign Vehicle Enquiry Service
• Ability to trace & track all notices issued.• EPC Tracker availability
– Allows the tracking of vehicles that have committed a contravention across UK
• Free training provided for Civil Enforcement Officers• IT can be tailored to meet clients needs without
charge. e,.g Low Emissions Zone (LEZ)
NAFN Foreign Vehicle Enquiry Service
• Free Trial– Send all cases where current methods have failed.– No charge
Credit Files
• Debt Recovery/Tracing -– Experian plus also other more comprehensive searches if
you use S35 for legal proceedings
• Sample Report
Other Services & Projects on the go
• DVLA Vehicle Keeper Overnight Service• Alerts & Newsletters• Blue Badge System• Online Access to Credit Files
NAFN Website Portal
• Double firewall with 4 factor authentication
NAFN Website Portal
• Double firewall with 4 factor authentication• SCN Compliant Code of Connection• Operational for RIPA / DPA / SSFA/DVLA• Online tracking of your request • Alerts, Policy Library, RIPA, Discussion Forum• LA Directory• Online Guidance Manual
• Register on NAFN website www.nafn.gov.uk
Summary
• NAFN exists to support members:– Prevent and detect crime & reduce fraud– Reduce debt, – Provide effective corporate & financial governance
• We will:– provide an expert “single point of contact” for all data
enquiries– Design and implement intelligence services – Help share good practice
Walkthrough
Thanks for listening
Contact
Mark Astley Tel: 0161 342 3662
WWW.NAFN.GOV.UKWWW.NAFN.GOV.UK
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