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● Intro
● Understanding 4 Generations Who they are and what are their motivation?
● Design Multigen Training ProgramActivity
● Wrap-up
http://vimeo.com/60776274https://www.google.com/webhp?sourceid=chrome-instant&rlz=1C1CHWA_enUS601US601&ion=1&espv=2&ie=UTF-8#newwindow=1&q=poll%20everywherehttps://www.youtube.com/watch?v=zcDlHEhCVy4&feature=youtu.be
Modified from http://www.youtube.com/watch?v=h6Zby_7ncK8
https://www.youtube.com/watch?v=zcDlHEhCVy4&feature=youtu.be
WW II Baby Boomer Gen Xers Millennial
Outlook Practical Optimistic Skeptical Hopeful
Claire Raines (2006) Connecting Generations
Perspective Civic-minded Team oriented Self-reliant Civic-minded
Leadership Hierarchy Consensus CompetenceAchievement,
pulling together
(Traditionalists, Depression babies, Greatest Generation) ● 5% of workforce● See work as a privilege due to
seeing worldwide depression● Strong work ethic, discipline,
stability, and experience= invaluable employee
World War II Generation (born 1945 and before)
● “Your experience is respected here”
● “It’s valuable to the rest of us to hear what has and hasn’t worked in the past.”
● “Your perseverance is valued and will be rewarded.”
Message that motivate WW II Gen
(Boomers, Vietnam Generation, ‘me’ Generation) ● 39% of workforce● Hold most power & control in
workplace● Team oriented● Show their worth in workplace● Strong work ethic,
communication skills, & emotional maturity
Baby Boom Generation (born 1946-1964)
● “Your opinion is valued”
● “You can work as long as you want to.”
● “We need you.”
Message that motivate Boomers
(Gen X, Baby Busters, Post- Boomers) ● 32% of workforce● Self- reliant ● Able to thrive in chaos
and change● Stay with flexible,
results driven organizations that adapt to their preferences
Generation Xers (born 1965 -1980)
● “Do it your way.”
● “We’ve got the newest hardware and software.”
● “There aren’t lot of rules around here.”
Message that motivate Gen Xers
(Generation Y, Digital Generation, Nexters) ● 25% of workforce● Grew up in more casual
exposure to multiculturalism
● Tend to be more goal- achievement oriented
● Arrive on job with higher expectations
Millennial Generation (born 1980-2000)
● “You will be working with other bright, creative people.”
● “You and your co-worker can help turn this company around.”
● “You can be a hero here.”
Message that motivate Millennials
WW II Baby Boomer Gen Xers Millennial
Learning Style
Classroom Facilitated IndependentCollaborative and
Networked
Lynne c. Lancaster & David Stillman (2002) When generations collide
Technology use
Uncomfortable UnsureUnable to work
without itUncomfortable if
not provided
FeedbackNo news is good
newsOnce per year Week/daily On demand
The Generational Ice- Breaker
Game 1. Form in either pairs, small teams, or one large circle to discuss2. Ask each person: What’s your middle name and why did your
parents give it to you?
3. Observations
a. Were there any similar names shared by different generational groups?
b. Were there any similar reasons given by participants from different generational groups?
c. Were there any names associated with a certain generational group than another?
Wolfe (2009) Geeks, Geezers, and Googlization
Now into Practice Q1: How would you help ‘your’ generation interact well with other generations?
Design a training program around generational diversity for your organization
Managing Generations Successfully 1.Talk about generations2.Ask about someone’s needs and
preferences3.Give out different options4.Learn about preferences, be flexible,
& personalize style5.Build on your strengths6.Pursue different perspectives
References ● Armour, S., (2005) Gen Y: They’ve Arrived at Work with a New Attitude, USA
Today, November 6
● Bureau of Labor Statistics (2012) Labor Force Statistics from the Current
Population Survey. http://www.bls.gov/cps/cpsaat01.htm
● Corbett, S. (2008). Targeting Different Generations.
http://www.stevecorbett.net/edtecportfolio/generations/index.htm
● Lancaster, L. C., & Stillman, D., (2002) When generations collide: : Who They Are.
Why They Clash. How to Solve the Generational Puzzle at Work (HarperBusiness,
NY)
● Murphy, S.A., (2007). Leading a multigenerational workforce. AARP.
● Raines, C., (2003) Connecting Generations: The Sourcebook for a New Workplace:
(Mento Park, CA: Crisp Publications)
● Wolf, I.S., (2009). Geeks,Geezers, and Googlization. Xlibris
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