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THE LAST MILE
OF ADOPTIONP r e s e n t a t i o n b y
P e t e r S c h r a e d e r a n d J o s h D a l t o n
TOPICS
LEVEL SET: PROGRAM LIFECYCLE
THE LAST MILE OF ADOPTION:
• Cutover
• Reporting
• Change to ‘static’ state
• Transition from external support
KEYS TO SUCCESS
2017 2018
jan feb mar apr may jun jul aug sep oct nov dec jan feb mar
LEVEL SET: Program lifecycleT O D A Y
assess
design
build
test
data
cutover & deploy
solution stabilization
S Y S T E M
G O L I V E
A D O P T A N D
O P E R A T I O N A L I Z E
use cases /
bus. req.
func. / tech. design
build for topic 606
solution (s)
sit /e2e test
data preparationmock
1
mock
2
mock
3
performance test
UAT
p r o d u c t i o n
g o l i v e
opening
balance
monthly
loads
FY18 processing and
forecasting
S Y S T E M
Integrate RevPro in the
production environment and/or
changing existing platforms
and interfaces
D A T A
Identify, transform, cleanse
and process data;
unique historical data
migration
J O U R N A L E N T R I E S
RevPro in production, data’s
migrated, now - opening
balance journal entries - to
“catch up” and record account
balances
LAST MILE: CutoverThree key considerations for cutting over to the new solution
Systems
Source Systems
General
LedgerReporting
Revenue
Management
System
“RevPro”
Integrate all systems
Data
Validate and reconcile processed open
contract data (adequacy of populations,
sample size)
1
2
3
4
Extract
Transform
Load and “Re-Process”
Validate and Test
1
2
3
4
Extract “accurate and complete population” of open
order, invoice and event data from source systems
and processes
Transform, cleanse and reconcile extracted data;
track all augmentation or enrichment processing
Load data for processing (re-processing) under new
rules; adequately tested through “mocks data
conversions”
Adoption
Method Migrate transaction activity based on defined
adoption method and timing:
0
0
Journal entriesBook the opening balances
Supporting Information
Balance sheet Income statement
Contract Assets
Contract Liability
Commission Asset
Deferred Tax Asset/Liability
Revenue
Commission Expense
Tax Expense
Retained earnings
F I N A N C I A L
Provide the necessary
information to generate
external financials
D I S C L O S U R E S
Identify and test the necessary
reports to generate new
external disclosures
B U D G E T I N G A N D
F O R E C A S T I N G
Utilize outputs of the new
solution to model and plan for
future periods
LAST MILE: ReportingOperationalizing reporting and financial forecasting
FinancialFinancial reporting enablement is a key part of successful adoption and should be
included in a separate sub-project of the overall program implementation
Solution and
process
Information
sourcesControls
Representation
method
Inventory of
reports
Disclosures
Disclosure
Listing
Policy
Document /
Position
Papers
Template
/ Draft
(Blank #s)
Governance
Contract balances and
significant changesInformation about
performance obligations
Significant judgments
Practical expedients
Remaining performance
obligations
Disaggregation of
Revenue
Forecasting and budgeting
S O L U T I O N
L I V E
Q 1 R E S U L T S
T O P I C 6 0 6
A D O P T I O N
o p e n i n g b a l a n c e s h e e t
r e c o n c i l i a t i o n
i n t e r i m f o r e c a s t i n g /
m o d e l i n g
o p e r a t i o n a l i z e d n e w
f o r e c a s t i n g p r o c e s s
B U S I N E S S P R O C E S S
Static state process to operate
the business
C O N T R O L S
Process, implementation,
system and ITGC controls
A U D I T
Alignment with internal and
external audit
LAST MILE: Change to static stateThree key considerations for operationalizing the changed process
Business process
Order execution Record and reportPre-sales
Implementation: process definition
Go live: process optimization
Controls
SDLC controls Automated controls
ITGCsManual controls
Inherent functionality
Configurations
Cross functionality
Reconciliation of accounts
Regular review of manual
transactions
Restricted access and approval
Dependency on key reports
Project authorization
Technical documentation
User acceptance testing
Data conversion
Project go-live
Access to programs and data
Change management
Computer operations
Audit
Insights from and check-points with
internal and external compliance
organizations is critical
Policy and
processControls
Logical
groupingSamples
S U P P O R T M O D E L
Identify the post go-live
support model and owners of
support
P A T C H M A N A G E M E N T
Implementation of solution
patches and regression testing
P H A S E “ N E X T ”
What is needed to make this
solution optimized; how to plan
and deliver
LAST MILE: Becoming operationalThe process of moving from implementation to ongoing operational and maintenance
Support model
Business
support
Application
maintenance
Product
patching Solution
integration
Updates to solution
configurations as
required by the
business
Implementation and
regression testing of
product releases
Ongoing review of
solutions integrated or
reliant on RMS
Helpdesk for supporting
the business as issues
are identified
Patch managementRegular solution patches will be provided by the solution vendor and will require an
application and regression testing strategy to implement
Patch application and
resource strategy
Solution phase “next”The new solution is in place, what’s next . . .
S O L U T I O N
L I V E
F U T U R E M O D U L E S /
E N H A N C E M E N T S E T
Deployed a
“minimum viable
scope” solution for
initial go-live
E N D - T O - E N D
S O L U T I O N S T A B I L I T Y
Refine end-to-end
solution to achieve
optimized efficiency
and effectiveness
Determine
additional
functionality
needed to function
KEYS TO SUCCESS
Consider this a large scale transformation change program
Limit customizations where possible; at least initially
Plan for future process optimization; initial goal is to “be compliant”
After solution “go-live” don’t assume smooth sailing, plan for rough seas initially
Have a back-up plan (“Plan B”)
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Disclaimer: This content is for general information purposes only, and should not be used as a substitute
for consultation with professional advisors.
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