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The Heart and The Heart and Soul of Soul of
LeadershipLeadership
West Virginia Institute for 21st Century West Virginia Institute for 21st Century LeadershipLeadership
Stonewall Resort Stonewall Resort November 2009November 2009
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What is the What is the mindset, skillset mindset, skillset and toolset of the and toolset of the
21st century 21st century leader? leader?
Leadership is Leadership is communicating communicating
people’s worth and people’s worth and potential so clearly potential so clearly
that they are inspired that they are inspired to see it in themselves.to see it in themselves.
Stephen CoveyStephen Covey
Leadership is about Leadership is about change. change.
It’s about taking people It’s about taking people
from where they are now from where they are now
to where they need to be.to where they need to be.
Model the WayModel the WayInspire a Shared VisionInspire a Shared VisionChallenge the ProcessChallenge the ProcessEnable Others to ActEnable Others to ActEncourage the HeartEncourage the Heart
Model the WayModel the Way
“If your actions inspire others to dream more,
learn more, do more and become more, then you
are a leader.”
John Quincy Adams
If people do not If people do not believe in the believe in the messenger, messenger, they will not they will not
believe believe in the message.in the message.
People commit to People commit to causes, not to causes, not to
plans.plans.
What Do We Expect From What Do We Expect From Our Leaders?Our Leaders?
AmbitiousAmbitious Broad-mindedBroad-minded CaringCaring CompetentCompetent CooperativeCooperative CourageousCourageous DependableDependable DeterminedDetermined Fair- MindedFair- Minded Visionary Visionary
HonestHonest ImaginativeImaginative IndependentIndependent InspiringInspiring IntelligentIntelligent Loyal Loyal MatureMature Self-controlledSelf-controlled StraightforwardStraightforward SupportiveSupportive
Great Leaders Great Leaders Turn…Turn…
•Obstacles into innovationsObstacles into innovations•Risks into rewardsRisks into rewards•Visions into realitiesVisions into realities•Values into actionsValues into actions
A leader’s deeds A leader’s deeds are far more are far more
important than important than their words.their words.
Inspire a Shared Inspire a Shared VisionVision
Leadership is about Leadership is about vision. vision.
But leadership is equally But leadership is equally about creating a climate about creating a climate where the truth is heard where the truth is heard
and the brutal facts and the brutal facts confronted.confronted.
Jim CollinsJim Collins
“The best way to predict
the future is to create it.”
Peter Drucker
Challenge the Challenge the ProcessProcess
In times of change, In times of change, learners inherit the learners inherit the
Earth, while the Earth, while the learned learned
find themselves find themselves beautifully equipped beautifully equipped to deal with a world to deal with a world
that no longer exists. that no longer exists.
Eric Eric HofferHoffer
Every organization is perfectly aligned to get the results it
gets.
Edwards Deming
Alignment
Disconnected ImprovementsVision: Every Student Achieving
No Excuses
GOALS
Process =
People never do People never do their best when their best when
they keep they keep things the things the
same.same.
AlignmentConnected Improvements
Vision: Every Student AchievingNo Excuses
GOALS
Process =
Courageous leaders Courageous leaders breathe life into the breathe life into the hopes and dreams of hopes and dreams of
others and enable others and enable them to see the them to see the
exciting possibilities exciting possibilities that the future holds..that the future holds..
Do not go where the Do not go where the path may lead. path may lead.
Go instead where Go instead where there is no path and there is no path and
leave a trail. leave a trail.
EmersonEmerson
Enable Others to Enable Others to ActAct
Most people live in a Most people live in a very restricted circle of very restricted circle of their potential being. their potential being.
We all have reservoirs of We all have reservoirs of energy and genius to energy and genius to
draw upon of which we draw upon of which we do not dream. do not dream.
William James, William James, 18991899
Leaders foster Leaders foster collaboration and collaboration and
build trust and build trust and make it possible make it possible for others to do for others to do
great work.great work.
We must let go of We must let go of our power to our power to
empower others.empower others.
The Power of We!The Power of We!
The ultimate leader The ultimate leader is one who is willing is one who is willing to develop people to to develop people to
the point they the point they surpass him or her in surpass him or her in
knowledge and knowledge and ability.ability.
Fred A. Fred A. ManskeManske
Encourage the Encourage the Heart Heart
Leaders focus on the soft Leaders focus on the soft stuff. stuff. People. Values. People. Values.
Character. Commitment.Character. Commitment. A A cause.cause.
All of the stuff that was All of the stuff that was supposed to be too goo-goo to supposed to be too goo-goo to
count in business. Yet it is count in business. Yet it is the stuff that real leaders the stuff that real leaders
take care of first. And forever. take care of first. And forever.
That is why leadership is an That is why leadership is an art, not a science.art, not a science.Tom Peters
We must celebrate We must celebrate victories and honor victories and honor the work of others.the work of others.
Every significant Every significant relationship should relationship should be treated as if it’ll be treated as if it’ll
last a lifetime. last a lifetime.
Relationships are Relationships are
EVERYTHING!EVERYTHING!
A leader is one A leader is one who sees more who sees more than others see, than others see, who sees farther who sees farther than others see, than others see,
and who sees and who sees before others see.before others see.
Mt. EverestMt. Everest
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Excellence is the result of Excellence is the result of caring more than others caring more than others
think is wise, think is wise,
risking more than others risking more than others think is safe, think is safe,
dreaming more than dreaming more than others think is practical, others think is practical,
and and expecting more than expecting more than
others think is possible.others think is possible.
It’s not enough It’s not enough to be busy;to be busy;
the question is, the question is,
what are we what are we busy busy
about?about?
Creating Creating GreatnessGreatness
We must become We must become the change we the change we wish to see---it wish to see---it
starts withstarts with
YOU!YOU!
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