The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial...

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TheFutureofRecruiting:ArtificialIntelligence?

•HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•john@hrexaminer.com• 1

2•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•john@hrexaminer.com •

The2018IndexofPredictiveToolsinHRTech:TheEmergenceofIntelligentSoftware

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TheFutureisAlreadyHere. It’sJustNotEvenlyDistributed- BruceSterling

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JCurves

YouAreAlwaysHere

Thepastisalwayshorizontal,thefutureisvertical

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11KeyTrends• ProcessingandStorageAreInexpensiveCommodities• AIToolsareLossLeadersForProcessingandStorageProviders• PredictionsGlutWillGetMuchWorse• FullTimeEmploymentisDeclining(GiggingisExpanding)• Cross-CompanyProjectWorkIsExpanding• SkillsEvolutionandJobHybridizationareAccelerating• EducationSystemCan’tMeetMarketSpeeds• RecruitingVendorsBuildingFasterHorses.MuchFasterHorses• TalentAcquisitionPowerBalanceinFlux• BigSoftwareCompaniesHaveSignificantAdvantage• TenureisDeclining

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MedianTenure(Years)

Facebook 0.9Google 1.0Amazon 1.0Apple 1.9Ebay 2.0Microsoft 2.0USAverage(DoL) 4.7

Source:DeepData

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SkillsEvolution• Accelerating• Specializing• Differentiating• CompanySpecific• FollowstheProfession

• IndependentlyObservable

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• Repetition• SystemswithRules• StaticTargets• TonsofData• BinaryDecisions

MachinesLove

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IntelligentSoftware

• It’sAllStatistics

• InterpretationIsKey

• Granularity

• FiniteAnswers,InfiniteQuestions

• PredictionGlut

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Components• MachineLearning• NaturalLanguageProcessing• NeuralNets• DecisionTrees(MostUsableChatBots)• Data-Hungry

• WhatMattersisInterpretation

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MachineLearning

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IfYouUsedMachineLearningtoPredicttheSuccessofthisRoundofAI,ItWouldPredictImminentFailureandaReturntoObscurity

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NaturalLanguageProcessing(NLP)The_Quick_Brown_Fox_Jumped_Over_The_Lazy_Dog

a+B+c+F+g+I+J+k+l+m+n+O+p

+Q+r+u+v+w+x+y+z+2T+8_+2(d+h)+3(e+o)

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NeuralNets

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• Thedumbestemployeesyouwilleverhire• Can’tstopwithoutinstruction• Can’tchangewithoutretraining• Takeyouliterallyeverytime

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AllSoftwareWillPredict

0

1000

2000

3000

4000

5000

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2016 2017 2018 2019 2020 2021 2022

Recruitin

gPred

ictio

nTools

Actual Forecast

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CurrentUseCases1) CandidateScreening(Olivia,Stella)2) AvailabilityForecasting(EngageTalent)3) BiasReduction(Multiple)4) CommunicationsAutomation- Pipeline(CRM)5) CommunicationsEffectiveness(text.io)6) Assessment(Multiple)7) DataRefresh(Crowded)8) DataIntegration(SwoopTalent)9) FastOrganizationalLearning/JobDescriptions(Bradio)10) ConversationalInterfaces(Chatbots)11) JobPathTrajectoryForecasting12) CareerPathAnalysis13) RecruitingSupplyChainManagement(Scout)14) EmploymentBranding

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KodakandPolaroidFocusedonBetterFilm

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Element Evolution Measurable? CurrentUseProfessionalSkillset Rapid ✔ Partial

CurrentTasks RealTime NotYet Partial

TeamRequirements Context Sensitive NotYet No

LearningCapacity Fixed NotYet No

NetworkRole Unknown NotYet No

PersonalityTraits Fixed ✔ Partial

Aptitudes Fixed ✔ Partial

SpecificJobSkills RealTime ✔ ✔

Qualifications RealTime ✔ ✔

IOTInput RealTime ✔ No

Temperament Fixed ✔ Partial

NextGenJobDescription

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NextGenSoftware

Aspect OldSchool NewSchool

Function DataInput DataExpression

Adoption More TimeInTool LessTimeInTool

Interface Intuitive Disappearing

Output SummaryReports Suggestions

TimeFrame Post Hoc Anticipatory

Purpose Review PerformanceImprovement

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EthicalIssues• WhatIsADecision?

• WhoMakestheDecision?• WhoIsResponsiblefortheConsequences?

• HowDoYouArgueWithAMachine?• CanYouEliminateBias?

• ShouldYou?

• WhoOwnstheData?(WhoShould?)

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QuestionsYouShouldBeAsking• HowDoWeCleanOurData?• WhoElseHasInterestingData?• HowAreOurJobsChangingandHowFast?• AreWeFixingToday’sPainorInvestingintheFuture?• HowDoesOurInvestmentPayInFiveYears?• Where,Exactly,DoesRecruitingCreateValue?• WhoElseIsDoingOurJob?• GigManagement• IOTData• ProjectandSocialNetworkAnalysis

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26•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•john@hrexaminer.com •

The2018IndexofPredictiveToolsinHRTech:TheEmergenceofIntelligentSoftware

john@hrexaminer.com

Discountcode– srsc

FiveQuestionstoAsk?• Howlongdoesittakethemachinetolearnsomethingnew?Canyoudefinethatbothincalendartimeandthenumberoftransactions?

• Whatarethefeedbackloopsweshouldusetomonitorthetool’salignmentwithourculture,processes,andprocedures?

• Whatistheprocessbywhichweinformthedevicethatitismissingsomethingorneedstolearnsomethingnew?

• Ifthemachinemakesarecommendationandwethinkit’swrong,whatdowedo?

• Whatsortofstaffdoweneedtoensuretheperformanceofourintelligentsoftware?

27•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•john@hrexaminer.com •

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