The Basics of Quality Excellence

The Basics of Quality ExcellenceThe Basics of Quality Excellence

Mac StevensonMac StevensonMarch 4, 2008

Perform on All ProgramsPerform on All Programs Ensure Continuity Ensure Continuity of Businessof Business

Shape the FutureShape the Future Bottom Line ResultsBottom Line Results

Deliver on Deliver on ScheduleSchedule

Highest Highest Quality Quality

MaintainMaintainPartnershipsPartnerships

DevelopDevelopInnovative SolutionsInnovative Solutions

Extend Extend ProgramsPrograms

ContinueContinuePerformancePerformance

……Execute The Game PlanExecute The Game Plan

When Quality Is Achieved…When Quality Is Achieved…

Quality Starts in Design and Quality Starts in Design and Development!Development!

QUALITY IN QUALITY IN MANUFACTURINGMANUFACTURING

Quality Integration in Development, Quality Integration in Development, Production, and SustainmentProduction, and Sustainment

EngineeringDevelopment

ManufacturingEngineering

ProductManufacture

ProductInspection

ProductQualification

DataManagement

Product & ProcessAnalysis

Product & ProcessImprovement

DigitalThread

STANDARDIZATION in STANDARDIZATION in VERIFICATION MANAGEMENTVERIFICATION MANAGEMENT

QUALITY ENGINEERINGQUALITY ENGINEERINGIN PRODUCT DEVELOPMENTIN PRODUCT DEVELOPMENT

Global Supply Chain Management

Management of KCs

AS9103 / SEI1010

DesignEngineering

Standardiza

tion

Airframe Key Characteristics Selection/Management Process

• Define a measurement approach to ensure that a part is measured the same way no matter where it is built

• Focus attention on Key Characteristics and assembly integration

• Require actual measurement result data to be sent in ahead of the part

• This allows us to efficiently populate a Process Capability Database

• Maximize utilization of Digital Thread

• Improves communication between design & build

Quality in Production is Key to Quality in Production is Key to Success!Success!

Digital Metrology Assisted AssemblyDigital Metrology Assisted Assembly

• Laser tracker was used to verify critical

features during subassembly buildup and

after load into mate fixtures

• Laser trackers use solid models to compare

actual versus theoretical values

Digital ThreadDigital Thread

Mate Surface KC Verified by Laser Tracker

Digital Thread represents the flow of the digital design definition through all phases of design, build, and support.

OML Surface Profile KCs Verified by Laser Tracker

Key Characteristics Identified

Quality Continues Through Quality Continues Through Operations & SustainmentOperations & Sustainment

Quality Is Everyone’s Quality Is Everyone’s Responsibility!Responsibility!

Only We Can Make It Happen…Only We Can Make It Happen…

It’s the PeopleIt’s the PeopleSafetySafety FOD PreventionFOD Prevention

ProcessesProcessesSustainment Services Sustainment Services

TransitionTransitionHorizontal Horizontal IntegrationIntegration

Lockheed Martin Aeronautics Company

How Can Quality Professionals How Can Quality Professionals Help Change the Culture?Help Change the Culture?