The 2016 National Emerging Leadership Summit · facing the NHA profession and craft ideas at the...

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The2016NationalEmergingLeadershipSummit:From“ProfessionalsLeadingPassionateInnovation”to“AdvancingOurProfession,EnhancingLives”LukeJackson,1 JaclynDonohue,2 KevinHansen,Ph.D.,J.D.,1 DouglasOlson,Ph.D.,MBA1andRobertBurke,Ph.D.2

1UniversityofWisconsin– EauClaire,2 TheGeorgeWashingtonUniversity

The Wertlieb Family

Introduction and Background

Purpose

• The2017NELSSummitwillbuilduponprioritiesestablishedinpreviousyears,suchassupportingtheHealthServicesExecutive(HSE)initiativefromNAB,improvingthepublicperceptionoftheNHAprofession,reducingbarriersforentryandincreasingretentionofexcellentadministratorsinthelong-termcareandhealthservicesfield,andensuringcontinuedparticipationbyNELSmembersinworkdonebytheprofessionalandtradeorganizationpartners.

• Thecentralthemeforthe2017NELSSummitis“EnhancingandExpandingHealthServicesandSeniorLivingExecutiveLeadershipProgramsatUniversitiesAcrosstheCountry.”

• The2017NELSSummitwillbeheldinWashington,D.C.atLeadingAge,theAmericanHealthCareAssociation,andtheUnitedStatesSenate.MoreinformationandSummitapplicationinformationcanbefoundat:http://www.nelssummit.org.

Results from 2016 NELS Participants Pre-Summit Survey 2016 Summit Outcomes

Focus for 2017 NELS Summit

Methods• Twenty-threeNELSparticipantswerechosenthroughanapplication

processandweretheninvitedtoattendathree-daysummitheldatTheGeorgeWashingtonUniversityandtheUnitedStatesSenate.

• ParticipantsgainedanunderstandingofpastNELSworkandidentifiedcurrenttopicsthatimpacttheNHAprofession.Participantscollaboratedtosetgoals,createactionplans,anddeveloptimelinestoimplementtheinitiativesagreeduponduringtheSummit.

• Strategize:NELSparticipantscollaboratewithotheremergingleadersinthepost-acuteandlong-termcareandservicesfieldtodevelopstrategiesonhowtoincrease,improve,andsupportthevalueoftheprofessionwhileassistinghealthcareexecutivesinattractingandretainingtalentedleaders.

• Advocate:AttendeeslearnaboutregulatoryandlegislativeissuesfacingtheNHAprofessionandcraftideasattheSummittosupportinnovativechange.Thetheme“AdvancingOurProfession,EnhancingLives”emergedin2016asawaytosupportandengageemergingleaderstostrategize,advocate,connect,andinnovatethefutureofthehealthcareandagingservicesadministrationprofession.

• Connect:ParticipantsunitewithfellowGenerationXandYleadersandnetworkwiththekeyleadersofNAB,ACHCA,AHCA,LeadingAge,andtheU.S.SenateSpecialCommitteeonAging.

• Innovate:Attendeesgainknowledgeonhowtoeffectivelyleadanorganizationandbeleadersinthisprofessionthroughsharedlearningexperiencesandcurrentbestpractices.

NELSContact: Dr.DougOlson,HealthCareAdministrationProgram,UW– EauClaire.(715)836-5067.olsondou@uwec.edu.PosterContact: Dr.KevinHansen,HealthCareAdministrationProgram,UW– Eau Claire.(715)836-3149.hansekev@uwec.edu.References: 1 U.S.CensusBureau,2014;2 HealthcareWorkforceDataCenter,2015

• By2050,thenumberofAmericansaged65andolderisprojectedtonearlydoubleto83.7million. 1 About40%ofnursinghomeadministrators(NHA)are55andolder,and32%ofNHAsareexpectedtoretireinthenext10years. 2 ThepastyearsoftheNationalEmergingLeadershipSummit(NELS)forHealthcareAdministratorsinHealthandAgingServicesparticipantshavedefinedchallengesforthisprofession,includingrecruitmentandperceptionissues,duetolowpayandnegativepublicperceptions.

• NELSisanannualgatheringofemergingleadersinthefieldofhealthandagingservicesadministrationtoengageindiscussionsofcurrentbestpractices,meetwithrepresentativesofkeyprofessionalorganizations,gainaninsideperspectiveonthelegislativeprocess,andexploresolutionsforattractingandretainingnewandevolvingleaders.

• ThefirstNELScohortin2010builtthefoundationforallfutureNELSparticipantsbyidentifyingfourthematicareaswhichhaveevolvedthroughouttheseven-yearlifeofNELS.

Figure1.NELS2016AttendeesInvolvedinAssociations Figure2.DistributionofHighestDegreesObtainedofAttendees

Figure3.Attendees’SatisfactionwithAspectsofAdministratorJobs Figure4.Attendees’PerspectivesonHowtheLTCFieldisViewed

Figure6.HowAttendeesBecameInvolvedintheLTCFieldFigure5.ImportanceofAncillaryConsiderationsintheAdministratorJob(Lowernumbersignifiesgreaterimportance)

AccountabilityGroupv TrackingandfollowingupwithpreviousNELSparticipantsv Promotingtheprogressmadeonpreviousinitiativesv WorkingwithpriorNELSattendeesonoutcomesand

responsibilitiesrelatedtofulfillingtheiractionplansv DesignavideodisplayingthemissionoftheSummit

ü Includeinformationaboutthesuccessofpreviousactionplansandprojectseitherfinishedorcurrentlybeingimplemented

v CreationofaneNewsletterforNELS,whichhighlightstheworkperformedduringandfollowingeachSummitü eNewsletterswillfocusonpositiveoutcomesfromattendeesü TheNELSeNewsletterwillbedistributedatleastsemi-

annuallyü SponsorswillbeinvolvedinNELSprojectsandwillbeincluded

inthenewsletterupdates

WorkforceGroupv Enhancingrecruitmentoftalentedindividualstothehealthand

agingservicesprofessionfromfutureandcurrentprofessionalsv Completeatleasttwentydifferentvisitstohighschoolsand

collegestospreadawarenessoftheLTCadministratorprofession

v Usemanydifferentsocialmediaplatformsto:ü Promoteawarenessofprofessionthroughinterneteffortsü Attractmoreindividualstotheprofessionü Createavideotoadvertisethroughsocialmediaplatformsü Includetestimonialsofcurrentprofessionalsdiscussingtheir

experienceswiththefieldandtheSummitü Developasetofskillsandattributesthatleadtosuccessü Usebrandingandtargetedawarenesstoattractprofessionals

SomeCollegeBachelors

Masters

Doctoral

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Financialconstraintsforprograms

Regulatoryenvironment

Publicperceptions

Challengesofmanagingstaff

Other

Residentandfamilycontact

PeopleIworkwith

Professionaldevelopmentopportunities

Varietyoftasks

Mean

Anearlyjobexperience

Educationaltrack

Referredbycolleague/mentor

Afamilyorpersonalexperience

Other

Challengingfactorsforrecruitingnewlong-termcareleaders:Ø LackofawarenessandknowledgeoftheprofessionØ Wages,benefits,andlicensurestandards

Ø Achievingadesirablework-lifebalanceØ Negativepublicperceptionsof“nursinghomes”

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Workinginanopenenvironmentwherepeopleactwithintegrityandrespect

Workingwithsupervisorswholead,guide,andgiveconstantfeedback

Havingopportunitiestolearnandgrow

Keepingconnectionswiththesurroundingcommunity

Receivingcompetitivepayandbenefits

Havingaproperlife-workbalance

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ACHCAOtherAHCALeadingAge