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TECHNOLOGYREFERENCE GUIDE
2019 - 2020
Melissa Oshman, Director of Tech ServicesTracy Gray, Administrative SecretaryAnthony White, Senior Tech Support SpecialistAlan Oshiro, Senior Tech Support SpecialistShane Veloni, Tech Support Specialist IIKaren Mottl, Tech Support Specialist ICharlie Rahn, Tech Support Specialist I
Technology Services Staff
Password RequirementsMust be 8 - 20 charactersMust contain at least 3 of the 4 characters listedbelow
Uppercase letter (A-Z)Lowercase letter (a-z)Number (0-9)Special character (!, $, #)
May NOT include the following special characters\, ?, :, *, @, &, +, <, >
Cannot be any of your last 5 passwords
Contact Us
Technology ContactsDistrict Helpdesk x4357CHC Help line x3560 or (909) 389-3560AV Help x3316 or (909) 389-3316Evening support call x3560 or x3316
Password Reset
Forgot PasswordIf you have forgotten your password or are lockedout of your account please call the District Helpdeskat (909) 384-4357 or x4357. Crafton Hills Technologystaff cannot reset passwords.
Reset your PasswordPress Ctrl + Alt + Delete.Click "Change a password"In the Old Password field type your currentpassword.In the New Password field type your newpassword.In the Confirm New Password field, retype yournew password.
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Submit a Technology Work Order
Navigate to https://login.schooldude.comLogin using: username@sbccd.cc.ca.usEnter Password. (Use Forgot password to resetpassword)Using the "Go to" pull down menu, select "HelpDesk
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If you have a non-emergency Technology need orissue, please submit a technology work order byfollowing these steps:
Technology Services
If you have an issue with printing or your copier,please submit a technology work order. The workorder web address is login.schooldude.com
Security TipsNever give out your password to anyone. CHCTechnology staff will never ask you for yourpassword.Never click a link in an email from someone youdo not know and provide your password.
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