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Tactical Business Services
Tactical Business Services
Tactical Business Services
Tactical Business Services
Tactical Business Services
Welcome to Tactical Business Services Outbound IVR
Solutions
Tactical Business Services
What is Outbound IVR?
Outbound IVR enables you to contact thousands of customers in a few minutes at a fraction of
a cost .....
Tactical Business Services
Outbound IVR combines voice broadcasting with the interaction
of IVR technology.....
What is Outbound IVR?
Tactical Business Services
How does Outbound IVR work? TSB will voice
broadcast thousands of
customers with a recorded message
Tactical Business Services
TSB will voice broadcast
thousands of customers with a
recorded message
Hi, this is TBS survey services.......
Tactical Business Services
Thousands of customers receive automated surveys
by phone...
Outbound IVR example
Tactical Business Services
Your customers can self help by choosing key pads on their phone.(E.g. press 1 to buy)
Tactical Business Services
Your customers can also provide feedback with
voice recoding .
Tactical Business Services
Your customers may choose to speak directly with one of our friendly customer
service representative . Our call centre is opened 24 x 7
Tactical Business Services
Outbound IVR Telemarketing TV Radio Advertising Web Advertising
Target Audience Highly Precise Precise General General
Cost Low Medium High Medium
Campaign Control High Medium Low Low
Customer interaction High Medium Low / Medium Low
Tactical Business Services
Outbound IVR Telemarketing TV Radio Advertising Web Advertising
Target Audience Highly Precise Precise General General
Cost Low Medium High Medium
Campaign Control High Medium Low Low
Customer interaction High Medium Low / Medium Low
Tactical Business Services
Customised Reporting
Survey Output report
Campaign Summary
Participation Summary
Tactical Business Services
Customised Reporting
Survey Output report
Campaign Summary
Participation Summary
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