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Setup and Installation Guide
Symantec Endpoint Protection
I. Requirements
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• A Symantec Endpoint Protection subscription and license
• A valid email account
• Internet connection
• PC/Laptop/iOS device that meets following requirements:
II. Logging into Symantec Online
Once you have ordered your Symantec Endpoint Protection, you will need to
create your account password. Check the inbox of the email address you entered
when the product was ordered. You should have received a Symantec welcome
email to create your account password.
*NOTE: If you did not get the Symantec welcome email after ordering the
product, please contact support at 855-459-6121 for further assistance.
3
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• Click the “Click Here”
option to create your
password
After creating you password, you will need to go to the Symantec login page which you can get to by navigating to the following link: https://hostedendpoint.spn.com/.
5
• Enter your email
address and password
you created and then
click “Sign In”
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• Read the Terms and
Conditions and then
click “Accept” or
“Cancel”
III. Download the Software
After logging into your online Symantec account, you can now download and install the
Symantec Endpoint Protection software.
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• On the “Home” tab of
the online portal, click
the “Add Computer”
option as shown
8
• Select the “Install Now”
option that matches the
operating system you
are using
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• Click “Run” or “Allow”
depending on the
prompt you get
From here, follow the Symantec instructions on the page below to
download, save and run the installation file. The name of the file is
“SymantecExtractor.exe”.
IV. Installation
*NOTE: All other third party anti-virus software must be removed prior to installing
Symantec Endpoint Protection or the installation will not be allowed.
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• Click the “Install”
option
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The software will now begin to install and you will need to wait for
the installation to complete. You will see “Installation successful”
when it is complete as shown below.
• Click the “Finish”
option.
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You can now open the Symantec software on your computer. If the
installation and configuration was successful you should see you are
“Secure” as is shown in the image below.
You have now completed the installation of your Symantec Endpoint
Protection. Your computer is now protected and will now be scanned
automatically. If you encounter any problems or need assistance, please
contact technical support at 855-459-6121.
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