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Submission  to  the  Justice  and  Electoral  Committee    

on  the    

Harmful  Digital  Communications  Bill  2013                21  February  2014    Public  version.  There  is  no  private  version.      

 

 InternetNZ:  Submission  on  the  Harmful  Digital  Communications  Bill  2013  21  February  2014  

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Contents  

Executive  Summary  ......................................................................................................  3  

Introduction  ..................................................................................................................  4  

Summary  of  Issue  Areas  and  Scope  ..............................................................................  6  

Internet  Intermediaries  ............................................................................................  6  

Rights  online  .............................................................................................................  7  

Education  ..................................................................................................................  7  

Principles  ......................................................................................................................  7  

Internet  intermediaries  ................................................................................................  8  

Clause  17(2)(a):  Takedown  of,  or  disabling  public  access  to,  material  ...................  11  

Clause  17(2)(b):  Identification  ................................................................................  12  

Clauses  17(2)(c)  &  (d):  Correction  &  Right  of  Reply  ................................................  13  

Freedom  of  expression  ...............................................................................................  15  

Safe  Harbour  ...............................................................................................................  16  

Opportunities  .............................................................................................................  17  

Other  Issues  ................................................................................................................  19  

Conclusion  ..................................................................................................................  20  

APPENDIX  A:  SUMMARY  OF  RECOMMENDATIONS  ....................................................  21  

 

     

 

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Executive  Summary    This  submission  addresses  a  number  of  different  aspects  of  the  Harmful  Digital  Communications  Bill,  including  its  potential  impact  on  Internet  intermediaries,  the  technical  advisor  role,  the  safe  harbour  provision,  and  freedom  of  expression  online.    The  Bill  by  its  very  nature  will  affect  a  broad  swath  of  online  speech.  Many  InternetNZ  members  were  concerned  by  the  Bill’s  treatment  of  online  speech  to  the  exclusion  of  offline  speech,  and  so  we  support  the  express  mention  of  the  Bill  of  Rights  Act  in  clause  17,  which  is  the  provision  that  enables  takedown  and  other  orders.    In  our  submission  we  offer  a  set  of  11  recommendations,  some  of  which  invite  the  Select  Committee  to  implement  specific  amendments  to  existing  language,  while  others  merely  ask  for  clarification  on  certain  points,  or  suggest  a  deeper  discussion  be  had  on  certain  topics.    This  submission  is  the  result  of  a  multistakeholder  discussion  that  has  unfolded  since  2012.  We  thank  all  those  involved  who  have  participated  in  the  development  of  this  submission.    

 

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Introduction    

1. InternetNZ’s  mission  is  to  promote  the  Internet’s  benefits  and  uses,  and  protect  

its  potential.  We  want  to  see  a  better  world  through  a  better  Internet.  We  are  

non-­‐partisan,  and  work  on  a  wide  range  of  Internet  and  related  

telecommunications  issues  on  behalf  of  the  Internet  Community  in  New  

Zealand  –  both  users  and  the  industry  as  a  whole.    We  work  for  New  Zealanders  

on  sharing  the  gains  the  Internet  can  bring,  for  everyone.  

 

2. We  thank  the  Justice  and  Electoral  Select  Committee  for  the  opportunity  to  make  

this  submission.  

 

3. InternetNZ  wishes  to  appear  before  the  Committee  to  speak  to  this  submission.  

To  organise  a  suitable  time,  please  contact  David  Cormack  (Communications  

Lead)  in  the  first  instance:  david@internetnz.net.nz  or  +64-­‐4-­‐472-­‐1600.  

 

4. This  submission  is  the  result  of  a  collaborative,  multistakeholder  discussion  that  

started  in  2012.  Following  the  release  of  the  Ministerial  Briefing  Paper  in  August  

of  that  year,  InternetNZ  held  two  public  workshops  –  one  in  Auckland  and  one  in  

Wellington  –  which  examined  the  draft  Bill  from  technical,  legal  and  civil  liberties  

perspectives,  with  members  of  the  private  sector  and  government  departments  

in  attendance.  Several  discussions  on  various  aspects  of  the  proposed  regime  

have  taken  place  within  InternetNZ’s  Policy  Advisory  Group  since  then,  and  a  

core  expert  working  group  has  contributed  considerable  time  and  thought  to  

inform  the  substance  of  this  submission.1  

 

5. InternetNZ  supports  the  Bill  in  that,  particularly  through  the  use  of  

communications  principles  and  the  establishment  of  an  Approved  Agency,  it  goes  

towards  fostering  good  digital  citizenship.  At  the  same  time,  the  Bill  raises  

                                                                                                               1 InternetNZ thanks the working group members for their contributions: TradeMe and Google, and Rick Shera, David Harvey, David Farrar and Andy Linton, in their personal capacities.

 

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potential  issues  relating  to  Internet  intermediary  liability  and  human  rights,  

worthy  of  the  Select  Committee’s  careful  attention.    

 

6. The  Bill  in  its  current  form  has  improved  from  its  first  draft.  InternetNZ  

recognises  and  appreciates  the  work  done  by  the  Ministry  to  draft  legislation  

that  acknowledges  the  nature  of  the  Internet  environment.  

 

7. Still,  it  bears  mentioning  that  the  Internet  is  a  unique,  global  communications  

network,  which  is  non-­‐territorial  in  nature.  The  law,  however,  operates  within  

jurisdictional  restraints.  Expectations  for  “effectiveness”  of  remedies  and  

enforcement  in  the  online  environment  should  be  tempered  accordingly.  Neither  

the  Harmful  Digital  Communications  Bill,  nor  any  law  of  any  country,  can  

absolutely  guarantee  the  removal  of  content  from  the  Internet,  for  example,  and  

orders  directed  to  foreign  parties  under  cl  17  may  not  be  realised.  

 

8. Enforcement  can  only  be  required  within  the  territorial  jurisdiction  of  New  

Zealand.  Persons  located  in  other  countries  will  not  be  bound  by  a  District  Court  

order  from  New  Zealand,  absent  supplemental  cross-­‐border  coordination  with  

law  enforcement  agencies.  While  the  larger  Internet  intermediaries  as  “good  

corporate  citizens”  tend  to  respond  cooperatively  to  orders  from  other  

jurisdictions,  other  intermediaries  may  not.    

 

9. The  Internet’s  non-­‐territorial,  decentralised  and  distributed  qualities  are  not  

suited  towards  national  and  international  laws,  but  ‘soft  law’  approaches  built  on  

guiding  principles  and  mutual  recognition.  Regarding  Internet  matters,  

“standards  that  are  not  legally  binding  but  which  carry  normative  and  moral  

weight,”  can  be  more  effective.2    This  is  where  the  importance  of  relationship-­‐

building  comes  into  play,  and  in  this  respect  the  role  of  the  Approved  Agency  

cannot  be  understated.                                                                                                                  2 Cf Dixie Hawtin Internet charters and principles: Trends and insights Global Information Society Watch (2011), available at http://giswatch.org/mapping-democracy/internet-rights/internet-charters-and-principles-trends-and-insights-0.

 

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10. The  subject  matter  of  the  Bill  –  digital  communications  –  covers  a  broad  

spectrum  of  activity,  from  email,  to  tweet,  to  post,  to  text,  hence  a  large  volume  

of  speech.    In  practical  terms,  this  Bill  must  be  written  so  as  to  provide  redress  to  

those  harmed,  while  limiting  liability  for  intermediaries,  and  also  respecting  

freedom  of  expression  online.  Despite  its  short  length,  and  the  simplicity  of  the  

10  Communications  Principles,  the  Bill  is  very  complex.  This  novel  regime  will  

need  assessment  following  its  implementation.    

 

Summary  of  Issue  Areas  and  Scope      11. Our  submission  focuses  on  Part  1  of  the  Bill  –  sections  17  and  20  in  particular  –  

and  considers  the  potential  impact  the  draft  legislation  may  have  on  Internet  

intermediaries,  as  well  the  Bill’s  relationship  with  freedom  of  expression  in  the  

online  environment.    

Internet  Intermediaries  

12. Public  policy  is  increasingly  treating  Internet  intermediaries  as  necessary  parties  

to  solutions  for  public  policy  problems:  Internet  Protocol  Address  Providers  or  

“IPAPs”  now  help  enforce  the  private  economic  rights  of  the  entertainment  

industry  (under  the  Copyright  (Infringing  File-­‐Sharing)  Amendment  Act  2011),    

“service  providers”  must  now  decrypt  communications  when  so  ordered  for  

surveillance  purposes  (under  the  Telecommunications  Interception  Capability  

and  Security  Act  2013)  and  the  Harmful  Digital  Communications  Bill  proposes  

that  both  types  of  “online  content  hosts”  step  in  to  help  mitigate  and  remedy  

harmful  communications  on  the  Internet.  In  other  words,  intermediaries  are  

being  required  to  invest  in  activities  outside  of  their  core  purpose.  To  keep  

compliance  costs  low,  any  expansion  of  new  responsibilities  for  intermediaries  

should  be  narrow.  Any  requirement  of  new  administrative  systems  should  be  

lightweight  and  flexible.    

 

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Rights  online  

13. People  should  enjoy  the  right  to  freedom  of  expression  online  as  they  do  offline.  

To  ensure  that  certain  remedies  and  other  provisions  in  the  Bill  do  not  encroach  

upon  those  rights,  the  criteria  for  assessing  harm  must  be  set  high,  and  

conducted  on  an  objective  basis,  in  light  of  the  ways  in  which  society  

communicates  today.  In  this  vein,  InternetNZ  strongly  supports  the  express  

mention  of  the  Bill  of  Rights  Act  1990  in  cl  17(5).  

Education  

14. Though  we  do  not  address  education  in  our  submission,  we  emphasise  here  that  

any  plan  to  reduce  cyberbullying  and  its  harmful  effects  must  include  non-­‐legal  

options  in  order  to  be  successful.  The  problem  of  cyberbullying  requires  a  holistic  

approach.  Online  safety  education  and  awareness-­‐raising  correspond  

importantly  to  the  legal  part  of  the  proposed  solution.  The  Approved  Agency  will  

play  a  key  role,  complimented  by  judicial  involvement  where  necessary.    

Principles      

15. InternetNZ’s  public  and  technical  policy  work  is  guided  by  a  set  of  eight  policy  

principles.3  We  invite  the  Committee  to  read  this  submission  in  light  of  the  

below  principles  which  are  relevant  to  our  consideration  of  the  Bill:  

 

16. Laws  and  policies  should  work  with  the  architecture  of  the  Internet,  not  against  it.  The  Internet  challenges  the  conventional  pace  of  the  justice  system;  harmful  acts  in  the  digital  realm  can  be  quick  to  injure,  but  relatively  slow  to  redress.  All  the  same,  when  law  and  policy  do  not  incorporate  traditional  notions  of  justice  and  due  process  they  run  the  risk  of  being  unfair  and  unbalanced.  When  Internet-­‐related  law  and  policy  fails  to  comprehend  and  account  for  how  the  Internet  works,  they  risk  threatening  its  operation.  Internet-­‐related  law  and  policy  should  be  mindful  of  the  architecture  of  the  Internet,  complementing  it  rather  than  working  against  it.  

 

17. Human  rights  should  apply  online.  Online  and  offline,  people  should  be  able  to  exercise  their  fundamental  human  rights,  such  as  the  right  to  privacy  and  the  

                                                                                                               3 InternetNZ Policy Principles, available at https://internetnz.net.nz/content/Policy-Principles.

 

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right  of  freedom  of  opinion  and  expression.  Everyone  should  respect  these  fundamental  rights  in  the  online  environment.  Nation  States  especially  have  an  obligation  to  see  that  these  rights  are  protected  regardless  of  whether  they  are  exercised  in  an  online  forum  or  on  the  street.  

 

18. In  the  balance  of  our  submission  we  address  issues  raised  by  the  Bill  and  provide  

recommendations  where  relevant.    A  list  of  recommendations  is  appended  to  

this  submission.    

Internet  intermediaries    

19. Clause  17(2)  of  the  Bill  empowers  the  District  Court  to  issue  four  different  orders  

against  an  “online  content  host”  (OCH  or  the  intermediary):  1)  To  take  down  or  

disable  public  access  to  material,  2)  to  identify  an  anonymous  author,  3)  to  

publish  a  correction,  and  4)  to  give  the  complainant  a  right  of  reply.    These  

orders  could  help  the  complainant  and  support  the  purpose  of  this  legislation  

but,  at  the  same  time,  they  will  impose  a  cost  on  the  intermediary.  In  this  section  

we  highlight  some  practical  considerations,  discuss  the  capacities  in  which  

intermediaries  should  be  involved,  and  suggest  a  modest  amendment  for  

clarification.  We  then  address  the  orders  in  turn.  

 

20. Practical  considerations.  The  intent  of  the  Minister  and  the  Law  Commission  is  

that  OCHs  should  not  be  the  first  port  of  call  for  dealing  with  harmful  digital  

communications.  Orders  for  redress  should,  in  the  first  instance,  be  directed  at  

the  person  who  made  the  communication.  Orders  against  an  OCH  should  only  be  

made  as  a  “last  resort”,  should  the  individual  who  made  the  communication  fail  

to  comply.    

 

RECOMMENDATION  1:  That  the  Committee  clarify  cl  17  to  give  better  effect  to  this  

intent,  and  amend  the  Bill  accordingly.  

 

 

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21. Another  practical  consideration  is  that  there  will  often  be  multiple  OCHs.  For  

example,  a  user  could  use  an  image  hosting  service  (such  as  Imgur)  to  publish  a  

harmful  photo  before  sharing  that  photo  through  Facebook,  Twitter  and  email.  It  

is  considerably  more  practical  to  target  the  user  in  a  takedown  order,  rather  than  

issuing  orders  against  multiple  OCHs.  

 

22. Internet  intermediaries  and  the  “Online  Content  Host.”  The  OECD  describes  

Internet  intermediaries  in  the  following  way:  4  

“Internet   intermediaries   bring   together   or   facilitate   transactions   between  third   parties   on   the   Internet.   They   give   access   to,   host,   transmit   and   index  content,  products  and  services  originated  by  third  parties  on  the  Internet  or  provide  Internet-­‐based  services  to  third  parties.”    

23. As  the  definition  would  suggest,  Internet  intermediaries  come  in  all  shapes  and  

sizes  and  fulfil  various  functions.  As  a  practical  matter,  some  intermediaries  will,  

depending  on  their  function,  be  able  to  fulfil  some  of  the  cl  17(2)  orders  while  

others  will  not.  

 

24. Based  upon  the  remedies  available  in  the  Bill  as  well  as  the  Regulatory  Impact  

Statement,  InternetNZ  understands  intermediaries  to  be  involved  in  two  distinct  

functions  or  capacities.  That  is,  in  one  capacity  as  a  “Content  Host”  and  in  

another  as  an  “IPAP.”    

 

25. Content  Hosts.  To  varying  degrees,  Content  Hosts  will  be  able  to  implement  cl  

17(2)  orders,  as  discussed  below.  Where  a  user  has  created  an  anonymous  

account,  however,  the  Content  Host  will  not  be  able  to  identify  them  to  satisfy  a  

cl  17(2)(c)  order.  To  fulfil  this  order,  the  content  host  will  have  to  provide  the  

Internet  Protocol  address  (IP  address)  associated  with  the  anonymous  account  

to  an  IPAP,  who  will  then  match  that  IP  address  to  account  information.  While  

                                                                                                               4 OECD (2011), The Role of Internet Intermediaries in Advancing Public Policy Objectives, OECD Publishing, http://dx.doi.org.10.1787/9879264115644-en

 

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some  Content  Hosts  will  have  systems  capable  of  capturing  IP  addresses,  others  

may  not.  

 

26. The  definition  of  “online  content  host”  appears  overly  broad.  The  history  of  the  

Bill  suggests  it  is  intended  to  cover  businesses  that  allow  for  the  posting  and  

hosting  of  content  (such  as  Google,  Facebook  and  Twitter).  Yet,  the  definition  is  

much  broader.  It  would  also  cover,  for  example,  individual  Facebook  users,  

given  that  users  have  “control”  over  their  own  Facebook  page  with  the  power  to  

remove  posts  and  other  content.  It  would  also  cover  organisations  such  as  

schools  and  businesses  with  a  social  media  presence  or  interactive  website  

features.  Are  the  rights  and  obligations  of  OCHs  under  this  Bill  intended  to  be  

extended  to  such  individuals  and  organisations?  

 

27. IPAPs.  Internet  Protocol  Address  Providers  are  defined  within  section  122A  of  

the  Copyright  Act  1994.  In  relevant  part,  that  section  explains  that  an  IPAP  is  a  

person  “that  operates  a  business  that,  other  than  as  an  incidental  feature  of  its  

main  business  activities…allocates  IP  addresses  to  its  account  holders.”  IPAPs  

are,  for  all  intents  and  purposes,  the  only  entities  capable  of  matching  IP  

addresses  to  account  holder  information.    The  IPAP  definition  encompasses  this  

function.  

 

28. Paragraph  68  of  the  Regulatory  Impact  Statement  implicates  an  IPAP’s  

involvement,  explaining  that  “in  cases  where  the  person  conducting  the  harmful  

communication  cannot  be  identified,  the  court  may  issues  [sic]  an  order  to  an  

ISP  to  identify  the  account  using  the  Internet  Protocol  address  (IP  address)  at  

the  relevant  time.”  5  Nota  bene  that,  as  evidenced  by  Copyright  Tribunal  

precedent  associated  with  the  “three  strikes  law,”  the  account  holder  identity  is  

not  a  perfect  substitute  for  the  identity  of  the  wrongdoer.6  

                                                                                                                 5 Ministry of Justice Regulatory Impact Statement: Harmful Digital Communications (November 2013). 6 Cf Tom Pullar-Strecker “Account holders at pirates’ mercy” Stuff (8 Aug 2013), available at http://www.stuff.co.nz/technology/digital-living/9018408/Account-holders-at-pirates-mercy

 

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29. Only  some  intermediaries  act  in  both  Content  Host  and  IPAP  capacities,  yet  a  

unifying  definition  of  “online  content  host”  presumes  that  IPAPs  would  be  in  a  

position  to  take  down  content,  and  publish  a  correction  or  provide  for  a  right  of  

reply.    

 

RECOMMENDATION  2:  That  the  Committee  clarify  whether  IPAPs  are  intended  to  be  

treated  as  OCHs,  particularly  given  that  the  only  type  of  order  that  could  workably  

be  made  against  an  IPAP  would  be  an  order  to  disclose  identifying  information  under  

cl  17(2)(b),  and  amend  the  Bill  accordingly.  

 

Clause  17(2)(a):  Takedown  of,  or  disabling  public  access  to,  material    

 

30. A  court  order  directing  an  intermediary  to  remove  content  may  not  always  result  

in  removal  of  content.  This  could  be  for  a  number  of  reasons,  for  example  an  

offshore  intermediary  could  ignore  the  order,  or  perhaps  the  harmful  

communication  was  copied  from  the  intermediary’s  platform  and  distributed  via  

others.  Content  traveling  around  the  Internet  may  remain  cached  on  any  given  

server  in  any  given  jurisdiction  for  any  amount  of  time.    Once  content  is  

introduced  to  the  Internet,  it  is  beyond  the  capability  of  any  intermediary  to  

ensure  that  it  is  completely  removed  from  the  Internet.  

 

31. While  cognisant  of  these  constraints,  we  understand  that  this  remedy  goes  to  

the  heart  of  the  Bill.  InternetNZ  supports  the  inclusion  of  this  remedy  provided  

that  it  only  applies  to  intermediaries  in  a  Content  Host  capacity,  not  an  IPAP  

capacity.  One  can  think  of  these  capacities  as  “data  at  rest”  and  “data  in  transit.”  

It  is  unworkable  for  an  IPAP  to  takedown  “data  in  transit.”  

 

32. Building  further  on  this  distinction,  “data  at  rest”  must  be  interpreted  to  exclude  

cached  data.  Data  caching  is  the  automated  storage  of  material  by  an  OCH,  

through  which  content  is  temporarily  stored  at  a  location  closer  to  the  user,  so  

 

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the  data  can  be  more  quickly  retrieved.  It  is  a  widespread  and  universally  

accepted  online  function,  critical  to  efficient  online  services.  Orders  to  takedown  

or  disable  public  access  to  cached  data  would  be  impractical,  given  the  

temporary  and  automated  process  by  which  content  is  cached.    

 

RECOMMENDATION  3:  That  the  Committee  amend  the  Bill  to  exclude  cached  data  

from  any  orders  able  to  be  made  under  cl  17(2)(a),  adopting  the  definition  

of    “cache”  from  s  92E(4)  of  the  Copyright  Act  1994.  

 

Clause  17(2)(b):  Identification    

 

33. As  explained  above,  cl  17(2)(b)  is  the  only  order  that  should  apply  to  an  OCH  

acting  in  an  IPAP  capacity,  provided  that  IPAPs  are  included  within  the  purview  of  

this  Bill.  Many  IPAPs  will  have  existing  procedures  for  matching  IP  addresses  to  

account  holder  information  as  a  result  of  the  Copyright  (Infringing  File  Sharing)  

Amendment  Act  and  Regulations.  To  allay  costs,  IPAPs  are  entitled  by  law  to  a  

$25  fee  for  performing  this  service  on  behalf  of  a  copyright  holder.  Whilst  the  

purpose  of  the  matching  request  is  of  a  very  different  nature  –  enforcement  of  a  

third  party’s  economic  interest  versus  redress  for  serious  emotional  distress  –  

the  intermediary  will  nonetheless  incur  a  cost.  

 

34. The  Regulatory  Impact  Statement  anticipates  this  order  to  be  used  sparingly,  

explaining  that  in  90%  of  the  complaints  of  harmful  digital  communications  

received  by  NetSafe  the  “victim  knows  the  identity  of  the  perpetrator.”7    

 

35. Given  that  these  orders  should  be  few  in  number,  and  that  IPAPs  will  have  

systems  already  in  place  for  effectuating  the  order,  InternetNZ  does  not  view  the  

impact  of  this  order  upon  the  intermediary  to  be  unreasonable.  

 

                                                                                                               7 Regulatory Impact Statement, at [69].

 

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36. Lastly,  for  identification  orders  directed  at  content  hosts,  as  with  such  orders  for  

IPAPs,  it  is  important  to  note  that  while  a  content  host  may  have  details  for  the  

account  through  which  a  communication  was  posted,  it  cannot  show  whether  a  

particular  person  (in  the  case  of  the  IPAP,  the  account  holder)8  was  the  “author”  

of  a  particular  communication.  It  is  common,  for  example,  for  peers  to  take  

advantage  of  a  Facebook  account  inadvertently  left  logged-­‐in  on  a  shared  

computer  to  post  crude  or  offensive  messages  in  the  account  holder’s  name.  

Another  common  scenario  is  a  household  where  an  account  is  held  in  the  name  

of  an  adult,  while  that  person’s  children  and  their  friends  access  the  Internet  

from  their  own  devices  using  WiFi.  Courts  should  be  very  cautious  in  attributing  a  

particular  communication  to  the  account  holder.  

 

Clauses  17(2)(c)  &  (d):  Correction  &  Right  of  Reply    

 

37. Unless  specific  wording  was  ordered  by  the  District  Court,  a  correction  order  

under  cl  17(2)(c)  would  require  the  intermediary  to  familiarise  itself  with  the  

details  of  the  dispute  in  order  to  make  correction.  The  intermediary  should  not  

be  put  in  this  position.  Further,  if  its  correction  of  the  harmful  communication  

was  incorrect,  it  could  be  subject  to  a  $20,000  fine  under  cl  18  if  the  court  did  

not  consider  the  mistake  to  be  a  reasonable  one.  

 

38. Ordering  the  intermediary  to  provide  a  right  of  reply  under  cl  17(2)(d)  may  raise  

a  more  practical  concern.  The  complainant  may  use  the  right  of  reply  to  post  a  

harmful  digital  communication,  perpetuating  the  dispute.    

 

39. Another  practical  concern  is  that  a  correction  or  right  of  reply  may  not  be  

technically  possible  for  IPAPs.  For  example,  a  telecommunications  provider  

cannot  give  a  right  of  reply  to  a  harmful  text  message  (except  to  the  extent  that  

                                                                                                               8 See above, n 6.

 

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any  person  can  already  send  a  text  message  to  another  person).  Corrections  are  

generally  more  appropriate  in  the  print  media  context.  

 

40. We  see  two  possible  options  to  avoid  these  problems.  The  first  is  to  collapse  

both  orders  into  one,  requiring  the  intermediary  to  post  a  pro  forma  message  

indicating  that  the  content  has  been  removed  pursuant  to  the  Harmful  Digital  

Communications  Act.  Not  only  would  this  save  intermediaries  from  having  to  

correct  information,  but  the  pro  forma  messages  would  serve  a  transparency  

purpose,  by  giving  some  indication  to  other  users  of  how  frequently  the  regime  is  

being  used.    

 

41. A  second  option  would  be  for  the  District  Court  to  determine,  based  upon  

submissions  by  the  parties,  to  determine  the  language  of  the  correction  or  reply.  

The  Court  would  then  pass  this  language  onto  the  intermediary,  which  would  

publish  the  language  verbatim.  

 

RECOMMENDATION  4.1:  To  omit  cl  17(2)(d)  and  amend  cl  17(2)(c)  along  the  lines  of:  

“an  order  that  a  notice  be  published  indicating  that  the  material  is  removed  

pursuant  to  the  Harmful  Digital  Communications  Act.”    

Or  in  the  alternative,    

RECOMMENDATION  4.2:  Provide  that  the  language  of  the  correction  and/or  reply  be  

determined  as  part  of  the  court  proceedings,  and  then  provided  to  the  intermediary  

for  publication.  

 

42. The  technical  practicalities  of  this  order  may  require  some  time  for  the  

intermediary  to  prepare.    

 RECOMMENDATION  5:  That  the  intermediary  receives  prior  notice  from  the  court  

that  an  order  will  be  made,  and  an  opportunity  to  comment  on  the  practicalities  of  

implementing  the  correction  or  right  of  reply.  

 

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Freedom  of  expression      

43. InternetNZ  maintains  that  human  rights  should  apply  online  as  they  do  offline.  

We  support  the  intent  of  cl  17(5),  which  requires  the  court  to  act  consistently  

with  the  rights  and  freedoms  in  the  New  Zealand  Bill  of  Rights  Act  1990  (BORA).  

The  express  inclusion  of  this  provision  is  important  because  the  Bill,  by  its  

nature,  regulates  speech.  (As  an  aside,  we  believe  the  Approved  Agency  should  

conduct  its  activities  consistent  with  BORA  as  well.)  

 

44. Section  14  of  BORA  states  that  “everyone  has  the  right  to  freedom  of  

expression,  including  the  freedom  to  seek,  receive,  and  impart  information  and  

opinions  of  any  kind  in  any  form.”  Section  17  provides  that  “everyone  has  the  

right  to  freedom  of  association.”  These  rights  may  be  “subject  only  to  such  

reasonable  limits  prescribed  by  law  as  can  be  demonstrably  justified  in  a  free  

and  democratic  society”.9    

 

45. Provided  that  the  threshold  for  removal  of  specific  content  is  sufficiently  high  

and  cl  17(5)  is  duly  acknowledged  by  the  court,  the  threat  to  freedom  of  

expression  in  this  Bill  lies  not  so  much  within  the  takedown  orders  but  with  the  

takedown  procedure  outlined  within  the  safe  harbour,  as  drafted.    

 

46. Notice  and  takedown  procedures  are  routinely  abused  for  anti-­‐competitive  and  

censorship  purposes.  As  explained  in  a  2012  blog  by  Google’s  senior  copyright  

counsel,  Fred  von  Lohmann,  Google  has  “seen  baseless  copyright  removal  

requests  being  used  for  anticompetitive  purposes,  or  to  remove  content  

unfavourable  to  a  particular  person  or  company  from  our  search  results.”10  

 

47. As  explained  below,  InternetNZ  supports  the  proposed  changes  offered  to  the  cl  

20  Safe  Harbour  offered  by  TradeMe,  which  goes  to  alleviate  our  concerns  

                                                                                                               9 New Zealand Bill of Rights Act 1990, section 5. 10 http://googleblog.blogspot.com/2012/05/transparency-for-copyright-removals-in.html

 

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regarding  the  chilling  effect  on  freedom  of  expression  that  the  misuse  of  notice  

and  takedown  procedures  can  produce.  

Safe  Harbour      

48. InternetNZ  supports  the  inclusion  of  the  safe  harbour  in  the  Bill.  A  safe  harbour  

provides  certainty  for  intermediaries  and  users.  Intermediaries  are  clear  on  how  

they  must  respond  to  user  requests  for  content  removal,  and,  provided  they  

comply  with  the  safe  harbour  criteria,  are  accordingly  shielded  from  legal  action.  

Users  are  made  aware  of  the  process  to  follow  in  seeking  that  harmful  content  

be  removed.  “The  reasoning  behind  these  immunities  is  impeccable,”  explains  

Stanford  Law  Professor  Mark  Lemley,  “if  Internet  intermediaries  were  liable  

every  time  someone  posted  problematic  content  on  the  Internet,  the  resulting  

threat  of  liability  and  effort  at  rights  clearance  would  debilitate  the  Internet.”11  

Limitation  of  Internet  intermediary  liability  is  one  of  the  OECD’s  fourteen  

Principles  for  Internet  policy-­‐making.12    

 

49. The  safe  harbour  precludes  civil  or  criminal  proceedings  against  an  intermediary  

for  its  action  in  respect  of  the  harmful  content  in  question.  This  is  true  provided  

that  the  intermediary,  upon  receiving  notice  from  the  complainant,  takes  

“reasonable  steps  as  soon  as  is  reasonably  practicable  to  remove  or  disable  

access  to  the  specific  content.”  Cl  20(2)(b).    

 

50. As  presently  drafted,  the  intermediary  must  take  down  the  content  to  receive  

the  safe  harbour.  There  is  nothing  within  cl  20  that  acts  as  a  safeguard  against  

takedown  requests  for  false,  vexatious  or  anti-­‐competitive  reasons.  It  is  for  this  

reason  that  InternetNZ  is  concerned  that  the  safe  harbour  may  have  a  negative  

impact  on  freedom  of  expression  –  the  notice  and  takedown  regime  can  be  

misused  as  a  censorship  tool.  

                                                                                                               11 Mark Lemley, Rationalizing Internet Safe Harbours, 6 J ON TELECOMM & HIGH TECH L 101 (2007). 12 CITE

 

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51. To  address  these  concerns,  InternetNZ  has  worked  with  others  to  propose  a  

number  of  options  for  change  to  the  safe  harbour,  which  we  will  submit  to  the  

Select  Committee  for  consideration.  

 RECOMMENDATION  6:  That  the  Committee  adopt  the  proposal  jointly  put  forth  by  

TradeMe,  InternetNZ,  Consumer  and  others,  regarding  the  safe  harbour  and  amend  

the  Bill  accordingly.  

 Opportunities      

52. With  this  Bill,  New  Zealand  will  introduce  a  novel  administrative  and  legislative  

model  to  mitigate  the  harm  of  harmful  digital  communications.  Other  

jurisdictions  will  look  to  New  Zealand’s  model  for  guidance  when  developing  

their  own  national  responses  to  the  issue.  The  HDC  Act  thus  represents  an  

opportunity  to  set  a  high  standard  for  others  to  follow.  

 

53. Technical  precedent.  InternetNZ  supports  the  intent  of  cl  15,  which  is  to  ensure  

that  orders  made  towards  intermediaries  by  the  District  Court  are  realistic  and  

not  overly  burdensome.  We  believe  that  the  technical  advice  could  develop  into  

a  valuable  corpus  of  evidence  for  future  policymaking  involving  Internet  

intermediaries.    

 

54. The  input  and  advice  from  technical  advisors  is  particularly  important  given  that:  

a. OCHs  are  unlikely  to  participate  in  court  proceedings  and  so  may  not  

be  able  to  offer  technical  and  operational  input.  We  recommend  that  

they  have  the  right  to  participate  in  court  proceedings,  though  they  

may  choose  not  to  participate;  

b. OCHs  have  no  right  to  appeal  an  order  made  under  cl  17(2);  and  

 

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c. If  an  order  is  technically  or  operationally  impractical,  an  OCH  may  be  

committing  an  offence  under  cl  18,  unless  it  can  show  it  had  

reasonable  excuse  for  not  complying.  

 

RECOMMENDATION  7:  That  the  Committee  amend  the  Bill  to  require  that  technical  

advice  be  published,  and  that  an  annual  report  of  the  number  of  cl  17(2)  orders  

issued  per  year  also  be  made  publicly  available  in  the  interest  of  transparency.  

 

55. We  believe  that  further  information  relating  to  the  substance  of  the  Technical  

Advisor’s  advice,  as  well  as  to  the  appropriate  qualifications  of  the  Advisor,  

should  be  described  in  regulations.  We  wish  to  reserve  the  opportunity  to  

further  submit  on  this  matter  during  the  Select  Committee  process.  At  a  

minimum,  the  advice  should  cover  the  following:  

• Whether  the  order  sought  is  technically  feasible  at  any  cost  • What  the  cost  of  implementing  that  order  would  be  for  the  intermediary,  

using  hours  of  an  expert’s  time  as  the  measure  • What  the  cost  of  maintaining  that  order  would  be  for  the  intermediary,  using  

two  measures:  o Hours  of  an  experts  time  o Effect  on  the  operation  of  the  systems.    i.e.  does  it  result  in  higher  

computational  load?  etc.  • An  assessment  of  whether  the  outcome  of  the  order  is  likely  to  be  that  

sought,  given  technical  factors.    

56. Periodic  Review.  The  Internet  is  a  dynamic  thing,  and  the  online  landscape  could  

look  quite  different  in  a  year’s  time.  To  ensure  that  the  regime  proposed  by  the  

Bill  is  adequately  addressing  its  stated  purpose,  we  encourage  the  Select  

Committee  to  provide  for  periodic  review  of  the  legislation.  This  review  should  

take  into  account  the  technical  evidence  collected  under  the  technical  advice  

provided  for  in  cl  15.  

 

RECOMMENDATION  8:  That  the  Committee  amend  the  Bill  by  inserting  a  clause  

requiring  review  of  the  Harmful  Digital  Communications  Bill,  and  the  effectiveness  of  

the  regime  in  general,  after  a  number  of  years.  

 

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Other  Issues    57. We  strongly  support  the  decision  not  to  provide  for  suspension  or  termination  of  

Internet  access  as  a  cl  17  order.  We  note  this  reflects  the  Law  Commission’s  

recommendation.  

 

58. Regarding  commencement  of  District  Court  proceedings,  we  support  the  

decision  that  actions  may  only  be  brought  by  natural  persons,  rather  than  

companies.  This  is  consistent  with  the  purpose  of  the  Bill  and  may  reduce  the  use  

of  the  civil  enforcement  regime  for  actions  against  business  competitors.  

 

59. Definitions.  The  Bill  contains  definitions  in  places  other  than  the  Interpretation  

section  (e.g.  “specific  content”  in  cl  20).  

 

RECOMMENDATION  9:  That  the  Committee  amend  the  Bill  so  that  all  definitions  are  

included  within  the  interpretation  section,  for  the  purposes  of  clarity.  

 

60. Principles.  We  suggest  two  amendments  to  the  language  of  Communications  

Principles  numbers  1  and  6.  

 

61. As  presently  drafted,  Principle  1  tends  to  go  against  an  individual  disclosing  their  

own  sensitive  personal  information.  We  suggest  the  principle  be  amended  to  

avoid  this  interpretation.    

 

RECOMMENDATION  10:  That  the  Committee  amend  Principle  1  to  read:  “A  digital  

communication  should  not  disclose  sensitive  personal  facts  about  another  individual  

without  that  individual’s  express  or  implied  consent.”  

 

62. Principle  6  as  drafted  risks  catching  a  broad  swath  of  Internet  behaviour  that  is  

not  worth  the  time  and  resources  of  the  Approved  Agency  or  the  District  court.  

 

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In  the  latter  case,  we  feel  this  is  so  even  with  the  court’s  requirement  of  a  

threshold  of  significant  harm.  We  therefore  suggest  the  principle  be  amended.  

 

RECOMMENDATION  11:  That  the  Committee  amend  Principle  6  to  read:  “A  digital  

communication  should  not  knowingly  or  deliberately  make  a  false  allegation.”  

     

Conclusion    63. We  thank  you  for  the  opportunity  to  make  this  submission,  and  we  look  forward  

to  presenting  further  material  during  the  Select  Committee  hearings  on  the  

Harmful  Digital  Communications  Bill.  Please  do  not  hesitate  to  contact  us  to  

discuss  any  of  the  above.  

 

 

   Jordan  Carter  

Chief  Executive  

 

jordan@internetnz.net.nz  |  +64-­‐4-­‐495-­‐2118    

         

 

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APPENDIX  A  Summary  of  Recommendations  

 

RECOMMENDATION  1:  To  clarify  cl  17  to  give  better  effect  to  this  intent.  

 

RECOMMENDATION  2:  To  clarify  whether  IPAPs  are  intended  to  be  treated  as  OCHs,  particularly  given  that  the  only  type  of  order  that  could  workably  be  made  against  an  IPAP  would  be  an  order  to  disclose  identifying  information  under  cl  17(2)(b).    

RECOMMENDATION  3:  To  exclude  cached  data  from  any  orders  able  to  be  made  under  cl  17(2)(a),  adopting  the  definition  of    “cache”  from  s  92E(4)  of  the  Copyright  Act  1994.    

RECOMMENDATION  4.1:  To  omit  cl  17(2)(d)  and  amend  cl  17(2)(c)  along  the  lines  of:  “an  order  that  a  notice  be  published  indicating  that  the  material  is  removed  pursuant  to  the  Harmful  Digital  Communications  Act.”    

Or  in  the  alternative,    

RECOMMENDATION  4.2:  Provide  that  the  language  of  the  correction  and/or  reply  be  determined  as  part  of  the  court  proceedings,  and  then  provided  to  the  intermediary  for  publication.    

RECOMMENDATION  5:  That  the  intermediary  receives  prior  notice  from  the  court  that  an  order  will  be  made,  and  an  opportunity  to  comment  on  the  practicalities  of  implementing  the  correction  or  right  of  reply.    RECOMMENDATION  6:  That  the  Committee  adopt  the  proposal  jointly  put  forth  by  TradeMe,  InternetNZ,  Consumer  and  others,  regarding  the  safe  harbour  and  amend  the  Bill  accordingly.    

RECOMMENDATION  7:  That  technical  advice  be  published,  and  that  an  annual  report  of  the  number  of  cl  17(2)  orders  issued  per  year  also  be  made  publicly  available  in  the  interest  of  transparency.    

RECOMMENDATION  8:  That  a  clause  be  inserted  requiring  review  of  the  Harmful  Digital  Communications  Bill,  and  the  effectiveness  of  the  regime  in  general,  after  a  number  of  years.    

RECOMMENDATION  9:  That  all  definitions  be  included  within  the  interpretation  section,  for  the  purposes  of  clarity.    

 

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RECOMMENDATION  10:  That  Principle  1  be  amended  to  read:  “A  digital  communication  should  not  disclose  sensitive  personal  facts  about  another  individual  without  that  individual’s  express  or  implied  consent.”    

RECOMMENDATION  11:  That  Principle  6  be  amended  to  read:  “A  digital  communication  should  not  knowingly  or  deliberately  make  a  false  allegation.”    

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