Should We Curb the Curbside? Marisha Burden, MD Chief of Hospital Medicine Denver Health Medical...

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Should We Curb the Curbside?

Marisha Burden, MD

Chief of Hospital Medicine

Denver Health Medical Center

Assistant Professor of Medicine

University of Colorado School of Medicine

Curbside View

Formal Evaluation

Curbsides

Curbsides – Previous Studies

Quantity requested

Subspecialties consulted

Types of questions asked

Time spent

MD perceptions

Curbsides

Hypotheses

INCOMPLETE

INFORMATION

DURING

CURBSIDE

INCORRECT

INFORMATION

DURING

CURBSIDE

DIFFERENT ADVICE/RECS

W/ FORMAL

CONSULT

Methods

Denver Health

Prospective Cohort

1 Year

Intermittent

18 Hospitalist Physicians

Definitions

Consulting provider asked for advice, suggestions, opinions

Did not ask hospitalist to see patient

Excluded: Administrative, patients already being seen by hospitalist

Curbsides – Our studyHospitalist A – “Curbside physician”

Formal ConsultHospitalist B – “Official Consultant”

“Consultee”

Methods

Curbside consults neither solicited, discouraged

Requesting providers not informed of study or debriefed

Analysis: Chi Square

Results

215 Study days

50 curbside consults

3 Formal consults declined

47 consults with both curbsides + formal consults

Requesting Service

Psychiatry ER Ob/gyn Neurology Other0

5

10

15

20

25

Nu

mb

er

of

cu

rbs

ide

s

8%11%

19%

45%

17%

Requesting Provider

Resident Intern Attending Other0

5

10

15

20

25

30

Co

ns

ult

s (

N)

53%

17%19%

11%

Consultative Concern

Treatment Evaluation Discharge? Diagnosis Lab0

5

10

15

20

25

30

35

Co

ns

ult

s (

N) 43%

28%

62%

21%

9%

**Consults could be listed in more than 1 category**

Medical Issue

Cardi

ac

Endoc

rine ID

Pulm

onar

y GI

Elect

rolyt

e/flu

idOth

er0

5

10

15

20

25

30

Co

ns

ult

s (

N)

57%

19% 17%13% 13%

49%

36%

**Consults could be listed in more than 1 category**

Number of Questions Asked

0 to 2 3 to 5 >50

5

10

15

20

25

30

Co

ns

ult

s (

N)

17%

55%

28%

Advice Given

Same Advice Different Advice0

5

10

15

20

25

30

Co

ns

ult

s (

N)

45%

55%

Management Changes

No change Change0

5

10

15

20

25

30

40%

60%3rd Reviewer29/47 (62%)

3rd Reviewer agreed in 24/28 (86%)

Minor: 18 (64%)

Major: 10 (36%)

Con

sults

(N

)

Curbside Sufficient?

Curbside Sufficient Curbside Insuffient0

5

10

15

20

25

30

35

Co

ns

ult

s (

N)

62%

38%

3rd Reviewer agreed 17/18 (94%)

Information Accuracy

Accurate and Complete Inaccurate or incomplete0

5

10

15

20

25

30

49%51%

Incorrect: 8 (33%)

Incomplete: 11 (46%)

Incomplete& Inaccurate: 5 (21%)

Co

nsu

lts

(N)

Advice Given

Same Different Same Different0

2

4

6

8

10

12

14

16

18

20

Co

ns

ult

s (

N)

79%

21%

Information Accurate and

CompleteN=23

Information Inaccurate or Incomplete

N=24

P <0.001

70%

30%

Management Changes

Same Different Same Different0

5

10

15

20

25

Information Accurate and

CompleteN=23

Information Inaccurate or Incomplete

N=24

P <0.0001

92%

8%

26%

74%

Minor: 100%Major: 0%

Major: 45%

Minor: 55%

Co

nsu

lts

(N)

Sufficiency of Curbside

Yes No Yes No0

5

10

15

20

25

Co

ns

ult

s (

N)

Information Accurate and

CompleteN=23

Information Inaccurate or Incomplete

N=24

P <0.0001

91%

9%

33%

67%

Curbside Sufficient

Examples – Management Changes

MINOR MAJOR

Post Hoc Analysis

Association No Association• Consulting Service• Consulting Provider• Medical Issue• Number of questions• Whether curbside was

felt to be sufficient• Consult issue

Strengths

1st prospective study

18 Hospitalists

Excellent 3rd Party Agreement

Conducted over 1 year

Weaknesses

Small N (50)

Teaching hospital

Urban safety net hospital

Hawthorne Effect

Conclusions

Curbside consults are associated with considerable RISK that the advice provided

and the resulting management decisions made are incorrect.

InvestigatorsMarisha Burden*Ellen Sarcone*Angela KenistonBarbara StatlandJulie TaubRebecca AllynMark ReidLilia CervantesSarah Stella

Gaby FrankNick ScalettaSmitha ChadagaNancy MallerMargherita MascoloJeff ZouchaMary MaherRick Albert

*Co-Principal Investigators

Questions?

Marisha.Burden@dhha.org