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SECURE BUSINESS TRANSFORMATION THROUGH MDM
November 7, 20172
AGENDA
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1. Need for Mobile Device Management (MDM)2. MDM Implementation3. MDM Benefits and Lessons Learned4. Next Steps with MDM
A quick note about Mike….
WHO WE SERVE
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Customers: 130,000Territory: 70,000 mi2Linemen: 170Employees: 770
- WIKIPEDIA
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Mobile device management (MDM) is…
ENROLLED DEVICES IN OUR MDM = 687
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OUR PROJECT
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2013 2016
GoLive
2013 2014 2015 2016
First mobile policy implemented 7/1/2013
Heightened awareness of security vulnerability and functional constraints
10/1/2014
Updated mobile policies implemented1/1/2016 MDM
deployment6/1/2016
MDM Selection9/1/2015
05/01/15 - 08/31/15Email only Pilot
09/01/15 - 12/31/15MDM Selection
01/01/16 - 06/01/16MDM Deployment
Organic growth in
mobile use pre-2013
OUR NEED FOR MDM
OUR MOBILE NEEDS
Data Security
Functional Mobility
Device Security
Administrative Tools
OUR MOBILE NEEDS: DATA SECURITY
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OUR MOBILE NEEDS: FUNCTIONAL MOBILITY
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OUR MOBILE NEEDS: DEVICE SECURITY
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OUR MOBILE NEEDS: ADMINISTRATIVE TOOLS
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MDM IMPLEMENTATION
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IMPLEMENTATION
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Reinforcement
Deployment
Change Management
MDM Selection
IMPLEMENTATION: MDM SELECTION
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IMPLEMENTATION: CHANGE MANAGEMENT
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IMPLEMENTATION: CHANGE MANAGEMENT
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IMPLEMENTATION: CHANGE MANAGEMENT
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IMPLEMENTATION: CHANGE MANAGEMENT
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IMPLEMENTATION: CHANGE MANAGEMENT
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IMPLEMENTATION: DEPLOYMENT
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Company Owned Devicewith no
Personal Use
Company Owned Device
with Personal
Use
Employee Owned Device
IMPLEMENTATION: REINFORCEMENT
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SOME CHALLENGES
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BENEFITS AND LESSONS LEARNED
“Providing company data securely to any location on any device.”
“Extension of work – in your pocket.”
EXTENSION OF NETWORK
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“Pushing tools into the hands of our employees.”
BENEFITS: CATALOG OF APPS
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BENEFITS: SECURITY OF DATA AND DEVICES
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BENEFITS: TUNNELING
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OTP Network
AirWatchDMZ
Server
Internal Server
BENEFITS: COST SAVINGS
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BENEFITS: ADMIN CAPABILITIES
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LESSONS LEARNED: ACCOMMODATING PERSPECTIVES
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LESSONS LEARNED: CONFIGURATION MATTERS
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NEXT STEPS
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"Pin and you’re in!"
EXPAND OUR CATALOG OF APPS
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DEVICE ROAD MAP
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CONNECTIVITY
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ON THE HORIZON
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MDM
Work Management
EnhancedGIS Delivery
Service Orders
Mobile Self Service• HR• IT• Facilities
Outage Management
AssetManagement
QUESTIONS
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I love it. It gives me access when I need it where I need it. I don’t feel so disconnected from the office… I feel just as connected as if I were right here in town. The access to the project sites on my phone is amazing…Just extremely helpful.Stephanie Hoff, Manager, Public Relations
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