School of Applied Technology & Management Bilkent ... Prof. Dr. Ayşe Baş Collins School of...

Associate Prof. Dr. Ayşe Baş Collins

School of Applied Technology &

Management

Bilkent University

Ankara/Turkey

collins@tourism.bilkent.edu.tr

collins54@hotmail.com

University experience in Developing

Internship Programs

DISCUSSION

Why are internship schemes scarce in

SEE region and what are the main

barriers to their expansion?

Prof. Muhan Soysal 2006

OUTLINE

1. Concerns While Developing Internship

(Stake Holders)

2. Comparison of Different Programs

3. Our experience at the School of

Applied Technology and Management

(BIM & CTIS)

4. DISCUSSION

HIGHER EDUCATION POLICIES in

EUROPE

29 European countries signed the

Bologna Declaration agreeing on

establishing European Higher Education

Area-EHEA by 2010 to improve the

efficiecy & accountability

For the transferability of degrees,

employing a credit-based system &

improving the capital base of HEIs.

More alignment from disparate systems

with heterogeneous parts (European

Commission, 2007a).

Still voluntary agreements through

transnational policy networks, national

committes, follow-up groups & national

Bologna groups

Advice from

Europe-wide university associations (e.g.

Association of Higher Education

Institutions)

Students’ associations (e.g. ESIB)

Business Europe

Council of Europe etc.OECD

World Bank

Have impact on European Education

System

Concerns While Developing Internship

(Stake Holders)

Who are they?

Too many????

WHO WANTS? WHAT?

SECTOR

FAMILY

CUSTOMER

LEGAL

DISCUSSION

?????

SCHOOL

INTERNS

ACADEMIA & INDUSTRY PARTNERSHIP

(Narayanan. 2009)

Instruction methods

Curriculum design & development

Assessment

Enhancing sts’ profile

Promoting entrepreneurship

Enriching learning process

Student engagement

Leadership & teamwork

Lifelong learning

Quality assurance

Infrastructure & HR sharing

International networking

Commercialization of research

RECOGNITION???

How???

SCHOOL & SECTOR

HEIs & industry-building strong & purposeful partnership

Presence of industry in academic systems (internship,

industry-based student projects, representation on academic

boards)

Industry captains & academic administrators create a

context-sensitive student-centric approach

HEIs need feedback on performance of their sts’ “soft skills”

Industry describe the need for technology tools,

communication skills, team building, interpersonal relations

in work environment

DO THE SECTOR NEED CHEAP LABOR AS WELL? ?????

Involvement of Information

Technology (IT) & HEIs

Mıcrosoft IT academy in HEIs

Local & regional academies of

Cisco in HEI campuses

Oracle Academic Initiative (OAI)

Certificates on CCNA, CCNP,

MCSD, etc.

LEVEL of SECTOR & SCHOOL

INVOLVEMENT

(Caution????)Not too much “vocational streams” like “training centres”

Right intefration of theory & skills & practice

Minimizing the learning curve

Increasing the confidence level of graduates

WHAT ARE STS’ CONCERNS?

SMART ONES

- as the immediate or

future job offer

- put as much energy & focus as they do in schoolwork

THE REST

- fill their time

-just the graduation

requirement

- escape from school

enviorenment

FAMILY CONCERNS

ıs it safe & secure?

Is my “baby” getting

tired?

DISCUSSION??????

CUSTOMER CONCERNS

Will I be treated proper?

Does he/she really know what they are doing?

Can I trust him/her? He/she is just an intern?

I can boss her/him she/he is just an intern?

Do not I deserve a permenant worker?

They take me to granted just let an intern to take of me.

DISCUSSION????????????

Desion makers concerns

How will the sector persive us

through the interns

performance?

Will it help us improve our

relationship with sector?

Does our curriculum meet the

expectation of sector?

How will interns persive us

after coming back from the

internship? Good &

avarage???

DISCUSSION

Comparision of Internship Programmes

Comparision scale

Nature of internship

Duration

When

How many times

Domestic and/or Foreign

Who is responsible

Placement Requirements

Evaluation process (Follow Up Recruitment)

Credited or Not

Financial issues-paid/not paid

Compulsary or not

Voluntary ProgramIn-Voluntary Program

Nature of internship programmes (Review of

literature)Summer internship

Term industrial training

Co-op management

internal internship

supervised internship with no credit

taking a 3-semester internship course as an elective

Waiving the requirement by documenting suitable prior

public service employment and/or internship experience

self-initiated intern-sts design their own internship

research-based approach to replacement (Steven Curtis et

al, 2009)

Short local embedded replacement (5 to 16 days) (Steven

Curtis et al, 2009)

Comparison of 36 universities in EU countries regarding their

programmes

internship option

tuition & fees

scholarship opportunities

duration

ownership (private & public)

programme enrollment

total credit for graduation

degree awarded

AND ALSO

courses offered in their curriculum (128 different courses- only 73 of them

have similar content even with differen names)

SIMILARITIES

&

DIFFERENCES

WHAT IS THE CURRENT SITUATION FOR

INTERNSHIP SCHEMESdifferent names

different times (1st yr. 2nd yr. 3rd yr & 4th yr during semester )

different frequency (1 to 4 times, never enough)

different nature

different duration (minimum 2 weeks

maximum 81 weeks

aware 38 weeks)

different credit systems

different evaluation

inhouse & foreign

paid & not paid

However the same intent to give more &

more real life experience

NEVER ENOUGH

TR/04/A/F/EX1-065

Quality Improvements of the Industrial

Training Programmes

The objectives of this project are as follows:

a. Exchange and acquisition of experience

and new know-how of different institutions

and comparing achievements in industrial

Training

b. Strengthening co-operation between

universities as a first step in developing

“European Industrial Training” program.

c. Strengthening co-operation between

universities and European industrial training

providers at trans-national level,

International Fachhochschule (Bad

Honnef, Germany),

The Hague School of Hospitality (The

Hague, Netherlands),

University of Surrey School of

Management Studies for the Service

Sector (Guildford, UK), and

University of Valencia, Institute of

International Economy (Naranjos,

Spain)

What did we do?

- to visit the host institutions and observe

their

institutional,

governmental and

industrial practices in regards to

placing, monitoring and evaluating

student industrial training process.

- to determine and offer to Turkish

Educational and Industrial Institutions

COUNTRY RESPONSIBL

E BODY

NATURE DURATION WHEN PAID/OR

NOT

FOREIGN EVALUATION

Netherland Industrial

release office

Craft skills

placement

+

management

internship

19 weeks

+

19 weeks

2nd

year

4th

year

paid % 60

foreign

even out

of Europe

England Industrial

training Office

Operational &

management

12 months Minimum

wage

Within or

Outside

Europe

3 times visit

by the

supervisor

Keep a diary

Write an

assignment

Germany Industrial

Training

Office

Operational

and

management

5 months

+

5 months

(max. 6

months)

Depends

on the

company

policy

Within or

Outside

Europe

visit

Internship

report

Spain Internship

coordinator

Operational &

management

12 months Majority

not paid

Within or

Outside

Europe

Twice visit

Presentation

after

internship

COMPARISION OF THESE COUNTRIES

Bilkent University School od Applied Technology &

Management

http://www.satm.bilkent.edu.tr/

BIM (Business Information Management)

http://www.bim.bilkent.edu.tr/

CTIS (Computer Technology and Information systems)

http://www.ctis.bilkent.edu.tr/

THM (Tourism & Hotel Management)

http://www.thm.bilkent.edu.tr/

WE even have different

applications within the same school

!!!???http://www.bim.bilkent.edu.tr/bim_internship_prospective.php

http://www.ctis.bilkent.edu.tr/ctis_internship_prospective.php

http://www.thm.bilkent.edu.tr/thm_internship.php

2nd year

SUMMER TRAINING

40 - 75 working

days

No credits

Satisfactory or not

Whole 2nd semester

of the

3rd year

INDUSTRIAL

INTERNSHIP

4 credits- 30 ECTS

TWO INTERNSHIP OPPORTUNITY

EVALUATION PROCEDURES

(on sts’ side)

Summer training

- st’s write a report on what they have

achieved day to day based in accordance

with the Internship Report

stamped by their supervisor

- Student evaluation form by the company

(filled & stamped)

Industrial Internship

- student report

- Student evaluation form by the

company (filled & stamped)

- student’s oral presentation to the jury

which consists of the related

instructors and the internship

responsible academic person

Some of the workplaces for CTIS

department

Aselsan, Aydin Yazilim, CyberSoft, Digitürk, Emekli

Sandigi, Garanti Teknoloji, IBM Türk, Koç Sistem,

Havelsan, Meteksan Sistem, Microsoft, Siemens, Milsoft,

TPAO, TRT, Tübitak, Turkcell, Türk Telekom, and

Vakifbank.

Department side

- visits by the responsible instructors during

the trainings

- interviews with students, their supervisors &

peers

Good applications achieved by years

• observe the best

examples

• have internship

committe to modified

the internship process-

simplify the internship

reports

• put everthing on the

web page

• offer opportunity for

foreign internship (still

not enough)

Learnt experience

2004 THM department added

a new training programme

called co-op management

40 hrs. No credit at the

university owned hotel

WAS WRONG ????

WHY???

Starting from this academic

year it will not be in the

curriculum

Cont.

-No real needs assessment

- only sector-university needs

- no students’ & even instructors’ initiative

- wrong semester etc.

There is, therefore,

no “one approach fits all”

DISCUSSION

THANK YOU