Rasheeda B. Gerald Ruskin FL 33570 • 813-516-3684 ... · Feb 2015-Feb 2016 Bilingual Customer...

Rasheeda B. Gerald Ruskin FL 33570 • 813-516-3684 • rgerald@mail.usf.edu

FOCUSED, DRIVEN & MOTIVATEDSeeking to further experience in my communication career development

SkillsTechnical:• Adobe Certi�ed Associate• Web communication using Adobe Dreamweaver CS4• Adobe Cloud, picture and video editing• Social media, SEO, social media marketing • Writing and transcribing• Blogging

Interpersonal:

• Communication, customer service and sales• Public speaking• Mentoring• Problem solving and negotiating • Spanish (Native oral and written pro�ciency)

Education • University of South Florida 2017 Tampa, FL Mass Communication

• Hillsborough Community College 2014 Tampa, Fl Mass Communication

Experience

Sports Thread (Fall 2016)- Learning and recognizing social media trends. Increasing brand awareness. Implementing social media strategies. Successfully monitoring and analyzing social media data to reach set goals. Florida Focus-WUSF (Spring 2016)- Went out in the �eld and reported real news stories. Anchored other student packages. Wrote and transcribed scripts for news of the day. Operated cameras. Edited graphics and footage.

WFLA news Intern (Spring 2015)- Shadowed reporters, photographers and videographers through their daily tasks reporting anchoring or editing. Attended morning meetings where reporters, photographers and directors meet to delegate tasks. Worked in the WFLA call center sorting through stories based on newsworthy content.

Reporter/Anchor

Broadcast News Intern

Social Media Marketing

Other experience

Aug 2016- Current Athletic Ticket Of�ce Staff USFHandling walk-up sale, processing and distributing will call orders, student ticketing and various game day operations as determined by the Ticket Manager.

Feb 2015-Feb 2016 Bilingual Customer Service Advocate VerizonCreated and maintained long-term relationships with customers through a detail communication process to accomplish sale goals. Handling inbound customer calls while using a computer terminal, researching and resolving billing inquiries.

Achievements

Brighthouse Networks Communications Technology Scholarship Collegiate 100 Club President- Exemplary Achievement Award Earl J. Lennard High School- Literacy awareness mentor Florida Bright Future Vocational Award Recipient Wells Fargo Senior Scholarship

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rgeraldslaughter.wordpress.com

BullsVision (Fall 2016- Current)- As a member of USF’s athletic video department I shoot live sporting events, log and edit video footage and design graphics. I also have experience preparing post-game press conferences and shooting player highlights.

VideoProduction