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DatacommCompanyProfile
Something About Datacomm
LEADER IN ITS BUSINESS
Leading Information & Communication Technologies Service provider in Indonesia.
RANGE IN CUSTOMERS
Customers in Telco, Government& large enterprises.
SATISFACTORY PRACTICE
Provides advance innovative technologies & best practice.
REPUTABLE PARTNERS
Partners with global vendors for network infrastructure, security & management.
HIGHLY QUALIFIED
Best service delivery nationwide supported by quali�ed personnel.
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
Vision &Mission
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
VISION
To be the Leading Information & Communication Technologies Service provider in Indonesia.
MISSION
To deploy leading edge information & CommunicationTechnology Solution for a competitive advantage.
To deliver value innovation services for e�ciency &economy.
Datacommat a Glance
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
ESTABLISHED
1990
OWNERSHIP
Private National
MARKET
Telco, Government, Defence
REVENUE
30M USD
OFFICES
Jakarta, Bandung
BUSINESS
ICT Service Provider
EMPLOYEE
240+
And many more..
DatacommServiceFramework
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
Onsite Hybrid Cloud
MANAGED IT SERVICES
DELIVERY PLATFORM
COMPLIANCE
Datacenter & CloudMonitoring & Management
Service AutomationCustomer Support
LIFECYCLE SERVICES
DESIGN BUILD
OPERATEMAINTAIN
SecuritySolution
ITManagement
EnterpriseApplication
ConvergedCommunication
Virtualization& Cloud
NetworkInfrastructure
Datacenter& Facility
PRACTICE AREAS
People Process Technology
DatacommServices
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
Onsite Hybrid Cloud
MANAGED IT SERVICES
DatacommPracticeAreas
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
SECURITY SOLUTION
• Perimeter• Cryptography• Access Control• Anti Malware• Threat Prevetion• Data Loss Prevention• Cybersecurity• Lawful Interception
IT MANAGEMENT
• ITSM• ITPM• ITAM• ITFM• NMS• SMS• SIEM• OSS
ENTERPRISE APPLICATION
• BPM• ECM
• ESN• DSS / BI
• eGov• Asset
• HRM• eTracking
CONVERGED COMMUNICATION
• Messaging• IP Teephony
• Collaboration• Conferencing
• IMS• Surveillance
• IPTV• Digital Signage
VIRTUALIZATION & CLOUD
• Server• Storage
• Virtualization• Cloud Platform
• OS• Middleware
• System Software• Database
NETWORK INFRASTRUCTURE
• Routing• Switching
• Optical• Wireless
• Mobile• Traffic Mgmt
• OSP• SDN
DATACENTER FACILITY
• Container• Floor & Roof
• Racking• Power
• Security• Cabling
• Fire• Cooling
DatacommLifecycle
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
DESIGN
• Planning• Design• Audit• Assessment• Optimization• Compliance
BUILD
• IT Procurement• Implementation• Integration• Migration• Training
MAINTAIN
• Preventing• Remedial• SPMS• Eng Services• Resident Engineer
OPERATE
• Service Desk• Remote Monitoring• Hosting• System Administration• Backup & Recovery• Asset management
DatacommServices
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
DATACENTER & CLOUD
• Datacenter• DRC• Cloud• Connectivity
SERVICEAUTOMATION
• Service Catalogue• Order Mgmt• Identity Mgmt• Metering
CUSTOMERSUPPORT
• Service Desk• Customer Portal• CRM• BSS
MONITORING & MANAGEMENT
• RMM• NOC• SOC• SLM
DatacommCompliance
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
PEOPLE
• Education• Training• Certification
TECHNOLOGY
• Partner• Product• Ecosystem
PROCESS
• Best Practice• Standard• Certification• Governance
DatacommFacilities
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
SERVICE DESK DATA CENTER NOC & SOC NETWORK LAB
DatacommService Desk
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
SERVICE DESK
• Extended 24 x 7 incident management service• Single point of contact ( SPOC ) for handling faults & incidents• Based on ITIL framework• Multi channel communication via phone, fax, email & portal• Customized service level agreements ( SLAs ) to customers in Indonesia
DatacommData Center
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
DATA CENTER• POWER : Full UPS & generator backup systems installed & tested periodically.
• SECURITY : All facility entrances / exits card key controlled & facilities are staffed 24 / 7 & monitored by camera.
• ENVIRONMENTAL : Redundant HVAC systems from Citec Denko.
• SUPPORT : Facility staffed 24 x 7 x 365 by certified engineers to serve you.
• CONNECTIVITY : Multiple network connection from three different carriers.
• FIRE SUPPRESSION : Pre-action dry-pipe system covering entire facility.
• DATA CENTER SPACE : 150 sqm facility with raised floor & 30 racks.
DatacommNOC & SOC
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
SERVICE DESK
• Intelligent 24 x 7 x 365 facilities• State of the art network monitoring software• Highly defined monitoring & escalation procedures• Highest standard for security, reliability, performance & system availibility• Around the clock support by certified engineers
DatacommNetwork Lab
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
NETWORK LAB
• Demonstrations of new technologies & functions• Demonstrations of new products & features• Proof of Concept ( PoC ) testing• Interoperability with a wide variety of vendor equipment• Problem replication & simulation• Release management testing
DatacommIndustrySolution
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
TELECOMMUNICATION
• Carrier Network• Public Cloud• SP Data Center• OSS / BSS• Internet Solution
GOVERNMENT
• Municipal Network• eGovernment• Secure Messaging• Secure Hosting• Private Cloud• Government Portal• Tax Automation
DEFENSE
• Secure Data Center• Secure Network• Fixed Asset Mgmt• Human Resource Mgmt• Cyber Security• Cyber Defense• Lawful Interception
PROPERTY
• Community Network• Community Portal• Community Surveillance• Triple Play Services• Mobile Coverage• Digital Signage
DatacommCulture
Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia
T : 62 21 2997 9797 F : 62 21 2997 9898
www.datacomm.co.id
L E A D E R S H I P
LEARNING
EMPOWERMENT ACCOUNTABILITY
DURABILITY
ENTHUSIASM
RELIABLE
SOLUTION ORIENTED
HELPFUL
INTEGRITY
PROFITABLE
Thank You.
Grha Datacomm
JL. Kapten Tendean 18AJakarta , 12790
Indonesia
T : 62 21 2997 9797F : 62 21 2997 9898
CONTACT US
www.datacomm.co.id
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