Project Two Developing and Receiving clients Correspondence

Project Two Developing and Project Two Developing and Receiving clientsReceiving clients

Correspondence

Teaching objectives

To raise awareness of and practice writing formal correspondence

Teaching steps

• Step 1. Lead in• Step 2. Vocabulary • Step 3. Text A: Sending a quotation• Step 4. Text B: Letters of acceptance• Step 5. Classroom exercises• Step 6. Assignment

Vocabulary• ASAP (as soon as possible)• Dept (department)• Enc (enclosed)• Excl (excluding)• Incl (including)• Ext (extension number)• NB (note well)• Wk (week)

Differences between the fax, letter and e-mail

• Salutation• Use of language• familiarity

Difference

Text B letter of acceptanceReading

Match

Writing:

Writing

Making reference Paragraph 1 I’m writing with reference to…

Giving the reason for writingParagraph 2I am pleased to confirmMaking a requestParagraph 3Would it be possible to..?I would be grateful if you could…Signaling the end of the letter paragraph 4I look forward to..

Suggested Answer to Writing

Re: training course invoice 2948 Dear Mrs. Brooks Thank you for your letter and invoice of 24 May 2001. I am afraid we are unable to accept the invoice as only sixparticipants attended the seminar, not eight. Moreover,

training packs were included in the price. I would be grateful if you could send me a correct invoice for the training course. I look forward to receiving your reply.

Yours sincerelyAlan Pickering

Assignment:

Simon Howe is leaving the company next week. You decide to have a farewell party for him.

● Write a notice to all your colleagues: informing them about the party saying when and where the party is inviting them to the party ●Write 30-40 words.

Thank you!